These Houston businesses punch in among Texas' best employers, report says

workin' it

The Houston area boasts some top-tier employers. Photo by Getty Images

A slew of Houston-area companies may soon see a surge of inquiries and resumes, thanks to a new ranking.

Great Place to Work, which helps employers improve their workplace culture, and Fortune magazine teamed up to select the Best Companies to Work For in 2022 in two categories: small and midsize employers, and large employers.

In the new report, powerhouse Houston-based builder/developer David Weekley Homes tops the list of the top 20 large employers in Texas — a big jump from its No. 20 spot last year.

“We are incredibly honored to be recognized as the top company on the Best Workplaces in Texas list,” said Robert Hefner, vice president of Human Resources for David Weekley Homes, in a statement. “We’re very proud to offer an amazing workplace culture as well as competitive benefits and perks for our team, which inspires them to delight our customers.”

Powerhouse business IT firm Hewlett Packard Enterprise follows on the large employer list at No. 2, followed by apartment owner and operator Camden Property Trust at No. 3. Mortgage lender Cornerstone Home Lending, commercial real estate company Transwestern, and community college system Lone Star College also land on the prestigious list.

Meanwhile, four of Texas’ top 20 small and midsize employers to work for are right here in the Houston area. They are: mortgage provider Republic State Mortgage, online education hub Continued, oil and gas consulting firm E.A.G. Services, and AI-based e-commerce firm PROS.

Here’s the list of the top 20 small and midsize employers on the list of the Best Companies to Work For:

  1. Credera, Addison
  2. Bestow, life insurance company, Dallas
  3. Publishing Concepts, collector of oral histories, Dallas
  4. Pariveda Solutions, business and technology consulting firm, Dallas
  5. 49 Financial, financial planning provider, Austin
  6. Highland Homes, homebuilder, Plano
  7. AIM, provider of special education services, San Antonio
  8. Republic State Mortgage, mortgage provider, Houston
  9. Continued, provider of online continuing education, Houston
  10. Freese and Nichols, engineering, planning, and consulting firm, Fort Worth
  11. OJO Labs, home search platform, Austin
  12. Dialexa, digital product consulting firm, Dallas
  13. Granite Properties, commercial real estate developer, investor, and manager, Plano
  14. E.A.G. Services, oil and gas consulting firm, Houston
  15. Ontic Technologies, producer of “protective intelligence” software, Austin
  16. PROS, provider of AI-based software for e-commerce, Houston
  17. Scribe Media, book publisher, Austin
  18. Embark, business advisory firm, Dallas
  19. ProPath, operator of pathology practices, Dallas
  20. CerpassRX, pharmacy benefits manager, The Colony

Here’s the list of the top 20 large employers in Texas, according to Great Place to Work and Fortune:

  1. David Weekley Homes, homebuilder, Houston
  2. Hewlett Packard Enterprise, provider of business IT, Spring
  3. Camden Property Trust, apartment owner and operator, Houston
  4. Texas Health Resources, healthcare system, Arlington
  5. Vizient, healthcare consulting firm, Irving
  6. Ryan LLC, tax services and consulting firm, Dallas
  7. Hilcorp Energy, energy exploration and production company, Houston
  8. PrimeLending, a Plains Capital Company, mortgage lender, Dallas
  9. Cornerstone Home Lending, mortgage lender, Houston
  10. Transwestern, commercial real estate company, Houston
  11. Dell Technologies, seller of personal computers, network servers, data storage services, and software, Round Rock
  12. NuStar Energy, pipeline and terminal operator, San Antonio
  13. Mr. Cooper (Nationstar Mortgage), mortgage lender, Coppell
  14. Lone Star College, community college system, Houston
  15. USAA, financial services provider, San Antonio
  16. Sailpoint, provider of identity security software, Austin
  17. Enhabit Home Health & Hospice, home health and hospice provider, Dallas
  18. Epicor Software, provider of software for business process management, Austin
  19. Hilti, provider of tools and technology for construction companies, Plano
  20. Alcon Laboratories, producer of eye care products, Fort Worth

Great Place to Work selected the Best Companies to Work For in 2022 based on feedback from employee surveys and data from Great Place to Work-certified employers.

“As workers struggle with the Great Resignation, burnout, and COVID disruptions, these exceptional companies offer workplace experiences as strong as prior to the pandemic,” says company CEO Michael Bush.

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This article originally ran on CultureMap.

Now is the time for oil and gas companies to embrace modern technology solutions. Getty Images

With the growing oil and gas crisis, Houston expert suggests an investment in tech

guest column

The oil and gas industry has always been volatile. The profitability of leading companies has largely stemmed from their ability to predict future changes and therefore adapt to them. However, when a truly unpredictable situation happens, uncertainty clouds the entire market.

Such a structural shift has occurred at the intersection of the marketplace and COVID-19. The traditional energy sector must find ways to change, but it has to occur in non-traditional ways. We believe that technology will show us a way forward.

At the beginning of 2020, the oil and gas market looked optimistically at its forecasts for the year. Those predictions were left in shambles after the OPEC debacle and the novel coronavirus wreaked havoc on the world. Those events combined to cause demand shortages that led to historically low and unsustainable price points for the industry.

Therefore, we predict a lot of bankruptcies and layoffs until we see economies come back online and demand increase. However, companies with a strong cash flow and minimal debt should use this as an opportunity to turn technology into profitability, but it will require a willingness to learn and try new things.

At EAG Services & EAG 1Source, our midstream and upstream clients look to us for solutions. While they focus on combating the unknown and staying afloat, our team conducts diligent internal investigations to locate technological and infrastructure answers.

We have assembled three actionable insights in response to the shifts experienced by many oil and gas companies.

Lean into the digital age by automating your processes

The importance of accurate and timely data is at an all-time high as headcounts decrease and human capital becomes more valuable. By investing in automation, you'll increase business efficiency as a hedge against workforce risks. You will also achieve simplicity, transform your digital presence, and increase service quality and delivery.

Such tools should automatically capture, process, and extract essential data for executing routine processes. This includes information such as POP statements, invoices, meter readings, and non-operated statements that can be integrated into your Enterprise Resource Planning (ERP) System. These next-generation intelligent information systems combine workflows, content management, and automatic classification of files based on the meta-data most important to your organization.

Recognizing the value of your employee and their time goes a long way, especially in an emergency situation. It is imperative you give them tools that helps them operate as efficiently as possible so they can make rapid and informed decisions. During this time more than ever it is essential that your resources are able to quickly correlate information, and analyze and provide you with answers to determine your next move.

Provide remote access with cloud hosting

While many oil and gas companies look for ways to cut costs due to low consumer demand, cloud hosting offers you opportunities to eliminate capital purchases of IT hardware. Moving applications to the cloud not only helps protect your important data, but it inherently forces your organization into a remote work mentality.

Additionally, as team sizes and workloads shift, cloud computing offers essential flexibility to either grow or shrink, as many cloud and infrastructure hosting firms offer a "pay-as-you-use" model. Cloud computing also provides solutions for disaster recovery and business continuity by delivering data to your remote offices with enhanced security.

Establish a cybersecurity plan to protect your data

We've seen a rise in phishing attempts and cyber-attacks over the last month. Hackers recognize that people are in a unique situation, so they disguise themselves as "updates" and "signups" for news regarding COVID-19.

Do not let your employees or business assets fall victim to a cybersecurity incident. Give your staff secure access to data by providing systems with tools and software that block exploits and filter out malicious attacks.

Your company's exposure increases when corporate devices lack necessary security capabilities. This is true whether your employees connect to corporate assets from remote locations or use non-managed devices. You company should consider company laptops, change how users access corporate data, and deploy anti-virus and management tools to home-bound employees on a temporary basis.

Even with the unprecedented changes across the oil and gas industry, we've seen many businesses implement these modifications and succeed. By introducing technology that integrates their systems, they are weathering the current storm and preparing for unforeseeable threats in the future. Those who adapt and invest in technology today will be sustainable and scalable tomorrow.

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Elizabeth Gerbel is CEO of EAG Services and EAG 1Source, which provides business process, technology, and advisory services to the midstream and upstream oil and gas market,

Elizabeth Gerbel, CEO and founder of Houston-based E.A.G. Services Inc., shares how to navigate M&A activity for both startups and large companies. Pexels

All is not lost in a merger or acquisition, says this Houston energy exec

Guest column

Nervous about an upcoming merger or acquisition? You're not alone. Last year, there were nearly 15,000 mergers and acquisitions in the U.S., according to the Institute for Mergers, Acquisitions and Alliances. These transactions, although executed with optimistic intentions, don't always work out. What is it that separates those that deliver from those whose results simply fall flat?

While you won the legal battle, the real culprit to a failed merger or acquisition transaction lies in post-deal activities such as integrating the divesting company's assets into the acquiring company's existing systems, processes, and organizational structure. If executed poorly, companies could face several hurdles, including:

  • Increased acquisition costs
  • Loss in previously efficient business processes
  • Reduced data quality in current and acquired assets
  • Extended TSA timeline

With the stakes being high, it is critical for each step of a merger or acquisition to be rock solid before moving on to the next stage. In fact, when executed successfully, an M&A transaction can significantly benefit both companies — from startups to well-established corporations.

A strategy for M&A data integration

In order to facilitate efficient and effective merger or acquisition, the critical success factors focus on these driving goals: Minimizing organizational disruption and Maximizing ROI. To achieve these goals, we execute three main stages for every merger and acquisition.

  1. Planning
  2. Analysis
  3. Execution

We start with thorough planning, think of planning as the foundation for a successful merger or acquisition. Without a good plan, the company will be vulnerable to all sorts of structural weaknesses. To prevent key elements from falling through the cracks, companies must define objectives and data requirements, maintain strong communications, and develop both short-term and long-term expectations.

The next step – analysis – since data is absolutely essential in mergers and acquisitions. There is a lot to watch out for: What's the best way to extract and convert the acquired data? Will IT or business support need to be permanently added? What system configuration changes are required? What are the impacts to current business processes and internal audit controls? Will additional training be required? The answers to these questions are highly individualized to each merger and acquisition, and they'll impact how seamless the transition will be. Many people gloss over this stage but then realize the criticality not only in the case of a merger or acquisition but also in the case of a future divestiture.

Finally, the last stage: Execution. This stage is one of the main reasons why some mergers and acquisitions may fall short of expectations. To avoid common issues stemming from poor execution – including disruption of previously effective business processes, impaired customer service, and increase in the cost of the merger or acquisition – we coordinate roles and responsibilities, ensuring that all key tasks are executed. From day one to full integration, we continually monitor to ensure the company is on track to meet its initially defined objectives.

The risks and benefits of a merger or acquisition

I'll be candid: Without a solid foundation through adequate preparation, a merger or acquisition is set up to fail. This risk can be higher for startups and small companies, which don't have the resource buffer that some larger firms can fall back on. Large companies may face a different risk, business processes and data may not be aligned with their current state. And yet, according to Economy Watch, an extensively strategized merger or acquisition transaction, beyond increasing the company's size, can yield significant benefits that include:

  • Improving its strategic position
  • Entering a new market
  • Developing new assets
  • Lowering operational costs
  • Expanding market influence

For smooth mergers and acquisitions, we recommend a multi-step process so that you can identify and reduce risks, condense your integration timeline, and quickly capture value. Because despite the challenges, not all is lost during a merger or acquisition – and there is much to be gained.

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Elizabeth Gerbel is the CEO and founder of Houston-based E.A.G. Services Inc.

Blockchain-as-a-service company closes $6 million Series A round. Courtesy of Data Gumbo

Data Gumbo closes $6M round, Alice partners with accelerator, and more Houston innovation news

Short stories

Houston's innovation ecosystem has been busy, and the ongoing 50th anniversary of the Offshore Technology Conference has claimed a lot of attention in town lately. While I'm sure you've seen the big news pieces, like the Texas Medical Center's new details about TMC3 or WeWork's third Houston location, you may have missed some of these short stories.

Need more news rounded up for you? Subscribe to our daily newsletter that sends fresh stories straight to your inboxes every morning.


Data Gumbo closes a $6 million Series A round

Data Gumbo's executive team will use the round of funding to grow its operations. Courtesy of Data Gumbo

Data Gumbo Corp., a Houston-based blockchain-as-a-service company, completed a $6M Series A equity funding round. Saudi Aramco Energy Ventures — the venture subsidiary of Saudi Aramco — and Equinor Technology Ventures —the venture subsidiary of Equinor — co-led the round.

The new capital will be used to grow the company's commercial blockchain network, as well as Data Gumbo's technical, sales and marketing teams at their Houston headquarters and office in Stavanger, Norway. This Series A round brings Data Gumbo's total funding to $9.3 million.

"We enabled the first application of blockchain technology in the offshore drilling industry and will continue to break new ground with applications of BaaS to improve the bottom line of companies of all sizes. Blockchain will have a major impact on the oil and gas industry - and all global industries - and we will lead the charge in its broad adoption for sweeping operational improvements," says Andrew Bruce, CEO of Data Gumbo, in a release. "The partnership with Equinor and Saudi Aramco, and their associated supply chains and partnerships, will provide the momentum for the Data Gumbo BaaS network to gain critical mass." Learn more about Bruce and Data Gumbo here.

Alice and Founder Institute team up

Houston's new Founder Institute chapter has teamed up with Alice. Image courtesy Founder Institute

Pre-seed accelerator, the Founder Institute and Houston-based AI startup resource platform, Alice, announced a partnership to present the "Alice Fellowship" within the Founder Institute Program to help aspiring female founders build impactful and enduring startup companies.

The fellowship allows for female entrepreneurs in the Alice community to apply to the Houston FI program for free, waiving the $50 fee. The best applicants will then be selected to receive the fellowship for free as well. Interested female founders can apply https://fi.co/join/Alice before the application deadline of May 19.

Report shows how Houston fares as a startup city

Houston didn't rank among the best cities for startups — but it didn't make the worst either. Photo by Tim Leviston/Getty Images

Houston performed averagely on a new study from SimpleTexting. The report ranked cities based on their startups' performance — valuation of startups, startup jobs available, number of investors in the region, etc. Here's how Houston ranked. (Note: only the top and bottom 10 cities were ranked, and Houston doesn't appear on any of the top or bottom 10 lists.)

  • Average startup valuation: $4 million (This seems to be about the middle of the pack compared to other cities.)
  • Investor to startup ratio: 2.9 (Houston outranks Austin, which has a 1.5 ratio, in this category but seems to be closer to the bottom than the top.)
  • Startups per 100,000 people: 27.1 (Houston ranks pretty low on the spectrum for this. The 10th worst city is Rochester, New York, which has 17.8.)
  • Startup jobs per 100,000 people: 1.8 (Houston again falls closer to the bottom than the top with this number. The 10th worst city is Tuscon, Arizona, which has 0.88.)

While using different metrics, WalletHub found that Houston is a strong city to start a business. Read that story here.

Clean energy company awarded at EarthX

Trevor Best, CEO of Syzygy Plasmonics, walked away from EarthX $100,000 richer. Photo via LinkedIn

Houston-based Syzygy Plasmonics won $100,000 as one Texas' top CleanTech startup companies at the 2019 EarthX CleanTech Investment Challenge in Dallas. Syzygy is a chemicals startup out of Rice University, and one of their technologies focuses on hydrogen as a fuel option and alternative to gasoline.

TMCx company raises $5.14 million Series A

Philadelphia-based RoundTrip, which is in TMCx's current cohort, closed a hefty Series A round. Photo via roundtriphealth.com

An estimated 3.6 million patients miss or postpone their medical appointments annually, which leads to bigger medical issues that could have been prevented or treated earlier. Philadelphia-based RoundTrip created a platform where patients can book transportation to and from appointments. The startup, which is currently completing TMCx's digital health accelerator program, recently closed its Series A round of $5.14 million led by Motley Fool Ventures.

Houston energy professional publishes female-focused book

The new novel tells the stories of the women within the offshore oil and gas industries. Courtesy of Rebecca Ponton

Rebecca Ponton has published her series of 23 short biographies of women in the offshore oil and gas industry called, Breaking the GAS Ceiling: Women in the Offshore Oil & Gas Industry. Ponton timed the publication ahead of the 2019 Offshore Technology Conference. The book is available on Amazon.

The book features a number of Texas women, including:

  • Marni Zabarsky (MADCON Corp.)
  • Mieko Mahi (freelance petroleum photographer)
  • Alyssa Michalke (previously of TAMKO)
  • Jerry Tardivo Alcoser (works in Chevron's Bakersfield office, but has a home in Houston)
  • Melody Meyer, Katie Mehnert, and Ally Cedeno, who wrote endorsements for the book, live and work in Houston.

Houston O&G consulting company named Great Place to Work

oil and gas

EAG Services received a national recognition for its work environment and employee happiness. Getty Images

Great Place to Work and FORTUNE selected Houston-based EAG Services as one of the 2019 Best Workplaces in Consulting and Professional Services in the small to mid-sized company category. The rankings were based on employees' feedback. EAG Services took the Number 17 spot on the list.

"EAG Services is proud to be recognized by our people for creating one of the best workplaces in the consulting and professional services industry. Our ongoing commitment to keeping culture our priority as well as playing an ever-critical role in hiring has proven to be successful in attracting and building an empowering place to work," says Elizabeth Gerbal, CEO and Founder of EAG Services, in a release.

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Texas still ranks as No. 1 in U.S. for inbound moves, but growth dips

by the numbers

Texas continues to be the country’s No. 1 magnet for newcomers from other states, giving a boost to the state’s economy. However, Texas’ appeal weakened in 2024 compared with the previous year, due in large part to spiking home prices.

An analysis of U.S. Census Bureau data by self-storage platform StorageCafe shows Texas saw net interstate migration of 76,000 people in 2024. Texas’ net interstate migration dropped nearly 50 percent from 2023, according to the analysis. Net migration refers to the number of incoming residents minus the number of outgoing residents.

California remained the top source of newcomers for Texas, sending nearly 77,000 residents to the Lone Star State in 2024, the analysis says. Florida ranked second, followed by New York, Colorado and Illinois.

“These trends reveal Texas’ continued pull from both high-cost coastal markets and other large Sun Belt states, resulting in a mix of affordability-driven and job-driven relocation,” StorageCafe says.

Putting a damper on the influx of new residents: a roughly 124 percent surge in Texas home prices over the past decade, according to StorageCafe.

“While the state remains significantly more affordable than California, its top feeder state, the once-wide pricing gap has narrowed,” says StorageCafe. “For many movers, Texas is still a relative bargain, but no longer an undisputed one.”

Nonetheless, Texas keeps attracting young, highly educated people, which bodes well for the state’s long-term economic outlook, StorageCafe says. More than half of new arrivals to Texas in 2024 held at least a bachelor’s degree, and the age of newcomers averaged 32.

Where are most of these young, highly educated newcomers settling?

Lloyd Potter, former Texas state demographer, tells StorageCafe that population growth in Texas is happening most rapidly in suburban “ring counties” at the expense of slowing growth in urban cores. Ring counties are on the outskirts of major metro areas.

“Many people are moving from urban cores to suburban rings seeking lower costs, newer housing, better schools, and more space,” Potter says. “Typically, a move to a suburban county will be within commuting or hybrid‑commuting distance of major metro economies.”

Artemis II makes historic call to space station with help from Houston Mission Control

History in the making

Still aglow from their triumphant lunar flyby, the Artemis II astronauts made more history Tuesday, April 7: calling their friends aboard the International Space Station hundreds of thousands of miles away as they headed home from the moon.

It was the first moonship-to-spaceship radio linkup ever. NASA's Apollo crews had no off-the-planet company back in the 1960s and 1970s, the last time humanity set sail for deep space.

"We have been waiting for this like you can’t imagine,” Artemis II commander Reid Wiseman called out.

For Christina Koch on Artemis II and Jessica Meir aboard the space station, it marked a joyous space reunion despite being 230,000 miles (370,000 kilometers) apart. The two teamed up for the world's first all-female spacewalk in 2019 outside the orbiting lab.

Koch told her “astro-sister” that she'd hoped to meet up with her again in space “but I never thought it would be like this — it's amazing.”

“I'm so happy that we are back in space together,” Meir replied, “even if we are a few miles apart.”

Houston's Mission Control arranged the cosmic chitchat between the four lunar travelers and the space station's three NASA and one French residents.

Koch described being awe-struck by not just the beauty of Earth, “but how much blackness there was around it.”

“It just made it even more special. It truly emphasized how alike we are, how the same thing keeps every single person on planet Earth alive,” she told the space station crew. “The specialness and preciousness of that really is emphasized” when viewing the home planet from the moon.

By late Tuesday afternoon, the Artemis II astronauts had beamed back more than 50 gigabytes' worth of pictures and other data from the previous day's lunar rendezvous, which set a new distance record for humanity. The highlight: an Earthset photo reminiscent of Apollo 8's Earthrise shot from 1968.

"While they are inspirational and, I think, allow all of us to really feel a little bit of what they were feeling, there's also a lot of science hidden inside of those images," said Mission Control's lead lunar scientist Kelsey Young. “The conversations and the science lessons learned are just beginning."

During a debriefing with Young, the astronauts recounted how they spotted a cascade of pinpricks of light on the lunar surface from impacting cosmic debris. The flashes lasted mere milliseconds and coincided by chance with Monday evening's total solar eclipse.

Young said it was too soon to know whether the crew witnessed an actual meteor shower or more random, run-of-the-mill micrometeoroid hits. Either way, there were “audible screams of delight” in the science operations center, she said.

Koch described being awe-struck by not just the beauty of Earth, “but how much blackness there was around it.”

“It just made it even more special. It truly emphasized how alike we are, how the same thing keeps every single person on planet Earth alive,” she told the space station crew. “The specialness and preciousness of that really is emphasized” when viewing the home planet from the moon.

The first lunar explorers since Apollo 17 in 1972, Wiseman and his crew are aiming for a splashdown off the San Diego coast on Friday to wrap up the nearly 10-day test flight. The recovery ship USS John P. Murtha left port Tuesday for the target zone.

It sets the stage for next year's Artemis III, a lunar lander docking demo in orbit around Earth. Artemis IV will follow in 2028 with two astronauts attempting to land near the lunar south pole.

As for the Orion capsule’s pesky potty, Mission Control assured the astronauts that no maintenance was required Tuesday. The toilet has been on-and-off limits to the crew ever since last week’s launch, prompting them to rely on a backup bag-and-funnel system for urinating.

NASA Administrator Jared Isaacman told the crew following the lunar flyby Monday night: “We definitely have to fix some of the plumbing” ahead of the next Artemis mission. Engineers suspect a clogged filter in the overboard flushing system.

Aside from the toilet and other relatively minor matters, the mission has gone well, Isaacman noted at a news conference Tuesday, “but I'll breathe easier when we get through reentry and everybody's under chutes and in the water.”

AI-powered Houston startup helps restaurants boost customer loyalty

order up

It’s no secret that restaurant trends move fast and margins run thin. And with the proliferation of platforms like Uber Eats, DoorDash and Easy Cater, customer loyalty is fleeting.

The solution?

How about an AI-powered restaurant technology platform that helps restaurant brands cut back on third-party platforms in favor of driving direct discovery, conversion and loyalty?

Enter Saivory. Founded in 2025 by Stephen Klein, a software investor, and Fajita Pete’s restaurateur Hugh Guill, the Houston-based startup aims to help eateries better understand and activate guest behavior across digital channels as AI increasingly reshapes how consumers discover and engage with brands.

In less than a year, Saivory has partnered with Shipley Do-Nuts and Fajita Pete’s to bring AI-powered ordering to life.

“With Saivory, we were able to answer the question of, ‘what if the ordering process could be reduced to a single step, where customers simply tell us what they want and AI takes care of the rest?’” Klein tells InnovationMap.

The Houston-based startup made such an immediate impact that it was selected as a semi-finalist during Start-Up Alley at MURTEC, the restaurant industry’s leading technology conference, which took place last month in Las Vegas.

“Houston is a great hub for technology innovation, and we were proud to represent the city at MURTEC this year,” says Klein. “We didn’t win, but we were able to talk about some of the work that we have existing in the market for clients right now and a little bit about what we’re working on in the future.”

In the current restaurant technology ecosystem, the third-party aggregators own the customer attention that brings volume to restaurants, while also taking big commissions and having control over the end relationships with the customer.

That can often make it difficult for restaurants to grow loyalty and repeat business from customers. Saivory aims to level the playing field for restaurants, helping them stay more connected to their customers.

Take Saivory’s recent application with Shipley’s Do-Nuts, for example.

Saivory powered the donut giant’s AI-ordering and launched Shipley's website and mobile app to support its over 300 locations in Texas alone.

Shipley’s new AI-powered assistant helps users create personalized order recommendations based on individual or group preferences. And unlike standard chatbox features, the new assistant makes custom recommendations based on multiple customer factors, including budgetary habits, individual flavor preferences and order size. It can also be used for large catering orders.

“They're seeing more traffic to the site and they're seeing when customers use our AI-enabled flows,” Klein says. “And they're seeing higher basket sizes, bigger tickets, by about 25 percent.”

Klein says Saivory’s technology helps strengthen first-party digital relationships, reduce friction and cart abandonment, improve average order value, and delivers personalized, efficient experiences.

“It’s a win-win: the customer gets the right order quickly, while the restaurant gets a bigger margin,” he adds.

Additionally, the technology makes it easier for restaurants to share rewards, loyalty and discounts, ultimately growing more direct traffic and making restaurants less reliant on third-party delivery apps.

Next up for Saivory is adding new components to its platform to enhance the relationship between restaurant and customer, as well as technology around making it easier for restaurants to get found on Google.

“A lot of people are still searching for the best donuts near me,” Klein says. “Or what’s the best Mexican food near me? Customers will increasingly move to AI, where they’re going to ask where they should eat dinner and expect it to just order them dinner. They will eventually expect the technology to know how to do that. So that’s what we’re driving at.”

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