tech for good
A local nonprofit organization has tapped into new technology from Comcast to benefit the community of people with visual disabilities and impairments.
In November 2014, the company announced the industry's first voice-enabled television user interface, a solution that allowed those who are blind or visually impaired to navigate the platform. In May 2015, Comcast announced the Xfinity remote with voice control. Later that same year, the company produced the first live entertainment show in U.S. broadcast history to be accessible to people with visual disabilities.
Continuing on this track of innovation, in June 2019, the company announced eye control for television. Any Xfinity user can now change the channel, set a recording, and search for a show using eye movement, working seamlessly with existing eye gaze hardware and software.
The Easter Seals Greater Houston demonstrated the new technology with their community, posted on the its YouTube page. The demonstration showcased the web-based remote for tablets and computers that pairs with an eye gaze system allowing viewers to control their smart TV.
"While eye gaze technology has existed for quite some time, last summer Comcast launched the Xfinity X1 eye control, which is a web-based TV remote for tablets and computers that pairs with an existing eye gaze system," says Cristen Reat, founder and program director of Easter Seals' BridgingApps. "This feature allows people with physical disabilities, such as Cerebral Palsy, ALS, and spinal cord injuries the ability to change the channel, set a recording and search for a favorite TV show with just their eyes."
Reat tells InnovationMap that most people who have significant physical disabilities are also nonverbal or have nonstandard speech, making a voice remote not a possibility.
"Now, with this new feature, they can do things without relying on a caregiver," says Reat.
The Comcast website states that X1 eye control is free and uses a web page remote control that works seamlessly with existing eye gaze hardware and software, Sip-and-Puff switches, and other existing assistive technologies. To use eye control, Xfinity customers can visit xfin.tv/access and use their Xfinity login credentials to pair the web-based remote with their set-top-box. Then, each time the customer gazes at a button, the web-based remote will send the corresponding command to the television.
"The response from clients we have demonstrated this with has been ecstatic," says Reat. "Something as simple as being able to change the channel independently, without relying on another person's help, can be life-changing."
Reat tells InnovationMap that Comcast and Easter Seals have collaborated in the past.
"We've been great partners, especially over the past few years," says Reat. "Because of that partnership, they reached out to us when they wanted to create awareness about this new feature."
"Changing the channel on a TV is something most of us take for granted but until now, it was a near-impossible task for millions of viewers," says Tom Wlodkowski, vice president of accessibility at Comcast in the product launch news release. "When you make a product more inclusive you create a better experience for everyone and we're hoping our new X1 feature makes a real difference in the lives of our customers."