tech for good

Houston nonprofit tests Comcast's new vision control technology for viewers with disabilities

The Easter Seals of Houston demonstrated new vision control technology from Comcast. Photo courtesy of Easter Seals

A local nonprofit organization has tapped into new technology from Comcast to benefit the community of people with visual disabilities and impairments.

In November 2014, the company announced the industry's first voice-enabled television user interface, a solution that allowed those who are blind or visually impaired to navigate the platform. In May 2015, Comcast announced the Xfinity remote with voice control. Later that same year, the company produced the first live entertainment show in U.S. broadcast history to be accessible to people with visual disabilities.

Continuing on this track of innovation, in June 2019, the company announced eye control for television. Any Xfinity user can now change the channel, set a recording, and search for a show using eye movement, working seamlessly with existing eye gaze hardware and software.

The Easter Seals Greater Houston demonstrated the new technology with their community, posted on the its YouTube page. The demonstration showcased the web-based remote for tablets and computers that pairs with an eye gaze system allowing viewers to control their smart TV.

"While eye gaze technology has existed for quite some time, last summer Comcast launched the Xfinity X1 eye control, which is a web-based TV remote for tablets and computers that pairs with an existing eye gaze system," says Cristen Reat, founder and program director of Easter Seals' BridgingApps. "This feature allows people with physical disabilities, such as Cerebral Palsy, ALS, and spinal cord injuries the ability to change the channel, set a recording and search for a favorite TV show with just their eyes."

Reat tells InnovationMap that most people who have significant physical disabilities are also nonverbal or have nonstandard speech, making a voice remote not a possibility.

"Now, with this new feature, they can do things without relying on a caregiver," says Reat.

The Comcast website states that X1 eye control is free and uses a web page remote control that works seamlessly with existing eye gaze hardware and software, Sip-and-Puff switches, and other existing assistive technologies. To use eye control, Xfinity customers can visit xfin.tv/access and use their Xfinity login credentials to pair the web-based remote with their set-top-box. Then, each time the customer gazes at a button, the web-based remote will send the corresponding command to the television.

"The response from clients we have demonstrated this with has been ecstatic," says Reat. "Something as simple as being able to change the channel independently, without relying on another person's help, can be life-changing."

Reat tells InnovationMap that Comcast and Easter Seals have collaborated in the past.

"We've been great partners, especially over the past few years," says Reat. "Because of that partnership, they reached out to us when they wanted to create awareness about this new feature."

"Changing the channel on a TV is something most of us take for granted but until now, it was a near-impossible task for millions of viewers," says Tom Wlodkowski, vice president of accessibility at Comcast in the product launch news release. "When you make a product more inclusive you create a better experience for everyone and we're hoping our new X1 feature makes a real difference in the lives of our customers."

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Building Houston

 
 

Emily Cisek, CEO and co-founder of The Postage, joins the Houston Innovators Podcast to discuss tech optimizing after-life planning, B-to-C startup challenges, and a national expansion. Photo courtesy of The Postage

Anyone who's ever lost a loved one knows how stressful the process can be. Not only are you navigating your own grief, but you're bombarded with decisions you have to make. And if that loved one wasn't prepared — as most aren't — then the process is more overwhelming than it needs to be.

On top of that, Emily Cisek realized — through navigating three family deaths back to back — how archaic of a process it was. Rather than wait and see if anything changed, Cisek jumped on the market opportunity.

"I just knew there had to be a better way, and that's why I started The Postage," Cisek, co-founder and CEO of the Houston-based company, says on this week's episode of the Houston Innovators Podcast. "My background had historically been in bringing offline businesses online, and I started doing some research on how I could make this space better. At the time, there really wasn't anything out there."

The tech-enabled platform allows users of all ages to plan for their demise in every way — from saving and sharing memories when the time comes to organizing pertinent information for the loved ones left behind. And, as of last month, users can no generate their own last will and testament.

"We launched the online will maker — it wasn't in my roadmap for another six months or so — because every single person that was coming in was looking at something else on our platform, but then going to the will part and asking, 'Hey is this something I can create here?'" Cisek says.

Recognizing that this was a good opportunity to generate new users, Cisek quickly added on the feature for a flat $75 fee. Then, members pay $3.99 a month to be able to edit their will whenever they need to and also receive access to everything else on the platform.

Cisek saw a huge opportunity to grow with the pandemic, which put a spotlight after-life planning. The silver lining of it all was that more people were discussing after-life planning with their family members.

"We're having more open dialogue about life and end-of-life planning that I don't see any other scenario really bringing that to light," she explains. "In some ways, it's been positive because having the conversation with people has been easier than it had been before."

While anyone can access The Postage's platform, Cisek says she's focused on getting the word out nationally. Following some imminent funding and partnerships, national marketing and growth campaigns are on the horizon.

Cisek shares more on her career and he unique challenges she faces as a B-to-C entrepreneur on the podcast. Listen to the full interview below — or wherever you stream your podcasts — and subscribe for weekly episodes.


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