doogie smart houser

Houston teen wins business plan competition for his home tech company

Aaryan Patel, an incoming senior at The Village School, has been running his business since he was a freshman. Photo via tidemedia.tech

By the time 17-year-old Aaryan Patel, who will be a senior this fall at The Village School, won first place at The University of Houston Bauer College of Business' annual Think Tank competition this year, he'd already had his business on solid footing for a couple of years. Patel founded Tide Media in 2016, and he's been growing his company ever since.

The business offers consulting and installation for smart home devices, working with customers one-on-one to determine their needs and interests and doing everything from purchasing equipment for buyers all the way to full installation and integration of the technology within a home's existing devices.

"I started in the ninth grade," says Patel. That's when his dad started buying multiple smart home devices to control their lights and thermostat. "I saw how convenient it was, and how it makes for a more connected experience. It feels really futuristic."

Patel's father works in IT, so he understood how to troubleshoot when devices didn't work as planned. That got Patel to thinking how someone with less tech know-how would cope with the same situation.

"Not everyone has the competency [to troubleshoot]," he explains. "Maybe they don't have the time to learn, or they just don't know enough about technology. A lot of people come from fields where there isn't a focus on computers."

Patel, like his father, has an interest in computer technology — in fact, he's doing an internship this summer at Stanford University looking at the business applications of wearable technology for medical students — and he realized there was an opportunity to be had. But he saw it much more as a community service than a business at first. He asked his uncle in Katy to post his services to the Next Door app, and the business took off. Within two months, he'd worked with 14 clients on upgrading their homes with technology.

"I knew I didn't want to do any ads," says Patel. "So, all of my business has been word of mouth."

By July of 2017, he says he posted between $10,000 and $14,000 in profits. He credits the success of the business to his approach to clients. He wants each experience to be not only personal, but personalized. When he meets with a client, he has a questionnaire that gauges what they want to get from their technology. Some might want to properly install a Nest thermostat. Others may want to network Amazon Echo or iHome products to do everything from turning on lights to playing music.

"Or, maybe they want to open the garage door from their cellphones as they are coming in the driveway after work," he says.

Patel says he has worked with clients to tell them what they need and the clients purchase the equipment and products themselves. But he also provides more concierge service, where he will take a client's list of items, purchase them and then install them.

He says he tends to work more in the summers and on school breaks than he does during the school year, since he's studying the challenging International Baccalaureate curriculum at school. He's also trained some of his friends on doing installations, as well as mentoring them about how to talk to clients, how to respond to questions and otherwise provide high level service — things he says he learned over the course of launching his business.

"The biggest thing I've learned is that is you want to do anything, you have to have passion and drive," he says. "And my biggest challenge has been managing my clients along with my school work."

In college, he plans to study the Internet of Things, likely via a computer engineering program. Since his win at Think Tank, he's invested back into his business and plans to expand as much as he can; he's thinking of offering his services citywide, branching out from his Sugar Land and Katy coverage areas.

But even as he's continuing his studies and building a business, he keeps his own priority for Tide Media top of mind: he wants it to be a service for the community to help others be more connected.

"A lot of this is still new technology," he says. "And I want to help people see how technology can help society."

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Building Houston

 
 

What's an employee group and why do you need to know about it during Hispanic Heritage Month? This Houston expert explains. Photo via Getty Images

Making a name for yourself in corporate America is no easy task. It is especially hard if you are the first generation in your family to attend college in this country and the first to take a stab at climbing the corporate ladder. The secret behind those who successfully make it to the top is access to a strong support group.

Finding the right support system, one that provides professional and personal mentorship and one that you identify with culturally, can help you navigate the business world and help you achieve your career goals.

Many Hispanic/Latino professionals have found that support system in employee groups, or EGs.

What are EGs and how can they help Hispanic professionals succeed?

EGs are employee-led groups that foster inclusivity and build community. The purpose of the group is to provide personal and professional support to its members, who usually share certain characteristics in common – like being Hispanic, or those who simply have interest in learning about a culture that is not unique to them.

AT&T has 14 EGs, including HACEMOS, which was established in 1988 and is dedicated to supporting Hispanic employees and the communities they live in. There are 36 HACEMOS chapters across the country supporting more than 8,500 members. The Houston chapter currently supports 278 members – all in different phases of their career.

HACEMOS members believe that “Juntos HACEMOS más,” which means “Together we do more.” Under that guiding belief, members work together to support each other in advancing their careers. Through HACEMOS, AT&T employees can participate in various professional development learning opportunities and have access to one- on-one mentorship sessions with members from the leadership team.

For many members, the group offers a safe environment to engage and learn from other professionals who understand their personal and professional hurdles from a cultural point of view.

At a personal level, the support I receive from HACEMOS has helped me to better understand and be proud of my heritage. HACEMOS has embraced my “Latina” identity, encouraging me to continue using my Spanish skills to serve our Latino customers within AT&T.

EGs provide members with a sense of community and belonging. 

Most EGs have a community aspect to them that allow members to work together to address needs in their communities. HACEMOS members in Houston take pride in organizing, volunteering, and participating in various initiatives that provide support to the most vulnerable members of their community.

This year, in honor of Hispanic Heritage Month, the Houston HACEMOS Chapter will be hosting events throughout the city, helping support our youth and instill the importance of continuing their education and striving for success. Our national group is actively volunteering on efforts to help close the digital divide (the gap between people who have reliable internet access and those who do not) which is more likely to impact people of color, especially Hispanic families.

EGs create a win-win for employees and employers. 

EGs are beneficial to employees and employers. It’s true, EG members are engaged and develop strong relationships with their colleagues from other departments resulting in a collaborative environment.

Also, the company benefits from the knowledge and skills EG members gain through the various workshops and learning resources. In addition, EG members serve as brand ambassadors in the community for the company while they participate in community volunteer events.

So, if the company you work for currently does not have an EG you identify with, it’s easy to build your case to launch one. And if your company has an EG you identify with, then I encourage you to join it today – I can ensure you, it will be a rewarding experience that can help you advance your career.

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Erika Portillo is the Houston HACEMOS president for AT&T.

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