Aaryan Patel, an incoming senior at The Village School, has been running his business since he was a freshman. Photo via tidemedia.tech

By the time 17-year-old Aaryan Patel, who will be a senior this fall at The Village School, won first place at The University of Houston Bauer College of Business' annual Think Tank competition this year, he'd already had his business on solid footing for a couple of years. Patel founded Tide Media in 2016, and he's been growing his company ever since.

The business offers consulting and installation for smart home devices, working with customers one-on-one to determine their needs and interests and doing everything from purchasing equipment for buyers all the way to full installation and integration of the technology within a home's existing devices.

"I started in the ninth grade," says Patel. That's when his dad started buying multiple smart home devices to control their lights and thermostat. "I saw how convenient it was, and how it makes for a more connected experience. It feels really futuristic."

Patel's father works in IT, so he understood how to troubleshoot when devices didn't work as planned. That got Patel to thinking how someone with less tech know-how would cope with the same situation.

"Not everyone has the competency [to troubleshoot]," he explains. "Maybe they don't have the time to learn, or they just don't know enough about technology. A lot of people come from fields where there isn't a focus on computers."

Patel, like his father, has an interest in computer technology — in fact, he's doing an internship this summer at Stanford University looking at the business applications of wearable technology for medical students — and he realized there was an opportunity to be had. But he saw it much more as a community service than a business at first. He asked his uncle in Katy to post his services to the Next Door app, and the business took off. Within two months, he'd worked with 14 clients on upgrading their homes with technology.

"I knew I didn't want to do any ads," says Patel. "So, all of my business has been word of mouth."

By July of 2017, he says he posted between $10,000 and $14,000 in profits. He credits the success of the business to his approach to clients. He wants each experience to be not only personal, but personalized. When he meets with a client, he has a questionnaire that gauges what they want to get from their technology. Some might want to properly install a Nest thermostat. Others may want to network Amazon Echo or iHome products to do everything from turning on lights to playing music.

"Or, maybe they want to open the garage door from their cellphones as they are coming in the driveway after work," he says.

Patel says he has worked with clients to tell them what they need and the clients purchase the equipment and products themselves. But he also provides more concierge service, where he will take a client's list of items, purchase them and then install them.

He says he tends to work more in the summers and on school breaks than he does during the school year, since he's studying the challenging International Baccalaureate curriculum at school. He's also trained some of his friends on doing installations, as well as mentoring them about how to talk to clients, how to respond to questions and otherwise provide high level service — things he says he learned over the course of launching his business.

"The biggest thing I've learned is that is you want to do anything, you have to have passion and drive," he says. "And my biggest challenge has been managing my clients along with my school work."

In college, he plans to study the Internet of Things, likely via a computer engineering program. Since his win at Think Tank, he's invested back into his business and plans to expand as much as he can; he's thinking of offering his services citywide, branching out from his Sugar Land and Katy coverage areas.

But even as he's continuing his studies and building a business, he keeps his own priority for Tide Media top of mind: he wants it to be a service for the community to help others be more connected.

"A lot of this is still new technology," he says. "And I want to help people see how technology can help society."

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Houston SaaS startup raises $10M to keep up with customer growth

money moves

A Houston software company has announced its latest funding.

Liongard, an IT software provider, has raised an additional $10 million led by Updata Partners with contribution from TDF Ventures — both existing investors in the company. The funding, according to a news release, will go toward providing the best customer service for Liongard's growing customer base.

The technology is providing managed service providers, or MSPs, improved visibility across the IT stack and an optimized user experience.

“Since working with our first MSP partners, we’ve seen time and again the power of visibility into IT data, reducing the time they spend researching customer issues and allowing them to respond faster than their peers,” says Joe Alapat, CEO and co-founder of Liongard, in the release. “This investment enables us to continue to achieve our vision of delivering visibility into each element of the IT stack.”

The company has about 2,000 partners in support of more than 60,000 end customers. And has been recognized as a top employer by Forbes and Inc. magazine earlier this year.

“We are excited to deepen our commitment with Liongard,“ says Carter Griffin, general partner at Updata, in the release. “With its leading data platform for MSPs we expect continued fast-paced growth.”

Liongard's last funding round was in May of 2020 and was a $17 million series B round. Both Updata Partners and TDF ventures were involved in that round. The company's total funding now sits at over $30 million.

Rice University rises to No. 1 spot in new ranking of best college investments

money moves

By one measure, earning a degree at Rice University is the smartest move in the Lone Star State.

In its eighth annual ranking of colleges and university that give students the best return on their educational investment, personal finance website SmartAsset places Rice at No. 1 in Texas and No. 10 in the U.S. It’s the only Texas school to break into the national top 10.

To determine the best-value colleges and universities in each state, SmartAsset crunched data in these categories: scholarships and grants, starting salary for new graduates, tuition, living costs, and retention rate.

While the tuition ($47,350) and student living costs ($17,800) at Rice are the highest among the top 10 Texas schools on the list, the average amount of scholarships and grants ($43,615), average starting salary ($77,900), and retention rate (97 percent) also are among the highest.

According to Rice, tuition, fees, on-campus room and board, books, and personal expenses for the 2022-23 academic year add up to $74,110. That figure, which excludes financial aid, applies to a full-time, degree-seeking student living on campus.

“Rice University is consistently ranked as a best value in higher education and is one of America’s leading teaching and research universities,” the school’s Office of Financial Aid says. “By attending Rice, you will not only receive a superior education at a reasonable cost, you also will benefit from having a Rice degree long after graduation.”

Three other schools in or near the Houston metro area appear on SmartAsset’s list of the biggest-bang-for-your-buck schools in Texas:

  • Prairie View A&M University, No. 4. The university posted the lowest retention rate (74 percent) among the 10 schools. The remaining figures sit roughly in the middle of the pack.
  • University of Houston, No. 5. The university’s tuition ($8,913) was the lowest in the top 10, as was the average amount of scholarships and grants ($6,544).
  • Texas A&M University-College Station, No. 6. The university’s living costs are the second highest among the top 10 ($17,636), while its average starting salary for new grads lands at No. 3 ($64,400).

Other schools in the state’s top 10 are:

  • University of Texas at Austin, No. 2.
  • University of Texas at Dallas (Richardson), No. 3.
  • Texas Tech University in Lubbock, No. 7.
  • LeTourneau University in Longview, No. 8.
  • University of North Texas in Denton, No. 9.
  • Texas State University in San Marcos, No. 10.

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This article originally ran on CultureMap.

Houston expert addresses the growing labor shortage within health care

guest column

Long before COVID-19 became a part of our new normal, the concerns around shortages in health care staffing were present.

To put this in real terms, according to the Bureau of Labor Statistics, the latest projection of employment through the end of this decade is an increase of nearly 12 million jobs. A fourth of those — 3.3 million to be exact — are expected to go towards health care and social assistance roles.

Before the pandemic, the concerns centered around managing a growing retired population and a slowing in higher education nurse enrollment. Then amid the growing shortage concerns surrounding the support for aging baby boomers, we were all thrusted into a pandemic.

The stressors on health care professional staffing have doubled down and what the increased shortage has shown us is the need to intervene and change the traditional hiring practices. Speed to place a nurse on assignment doesn’t just ensure productivity — it is a matter of life or death.

Over the past several years, the evolution of technology has drastically changed how health care facilities operate and interact with their employees as well as patients. There was a point in time where the structure in health care staffing was rigid without flexibility or varieties of employment type. Conversations around travel positions, per diem, and permanent are all now commonplace as the recent shortages caused us to normalize the discussion around role type and use of technology to influence speed to hire.

This whole evolution was put to test when April 2020 came, and the initial brunt of the pandemic was in full swing. The entire world was in panic mode. During these quarantine times, we were in a state of a health care emergency with thousands of patients seeking health care. Unfortunately, hospitals could not keep up with this demand with their existing nurse professionals, and became severely overloaded and dangerous. Due to this the United States saw unprecedented labor shortages, impacting a large number of nurses and health care workers as it pertains to both their physical and mental health.

What we are seeing now is a period classified as the “The Great Rethinking,” where nurses and health care workers alike are speaking up for what they believe in and deserve. Salary transparency and flexibility are just the tip of the iceberg for this movement.

SkillGigs is unique in that we are giving the power back to registered nurses and health care professionals, while meeting the demand created by the pandemic. Our team has been fortunate to be a catalyst to direct the change in the future of work, and we look forward to continuing to innovate.

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Bryan Groom is the division president of health care at Houston-based SkillGigs.