Hear me Roar

Houston-based B2B tech company is connecting the dots on IT services

Houston-based Liongard's Roar technology is helping its customers get all their IT services under one umbrella. Getty Images

Houston-based startup Liongard, an Information Technology automation and management company, was founded on the idea that managing data and technology for companies shouldn't be so difficult.

Before founding Liongard, CEO Joe Alapat and COO Vincent Tran owned and operated Empact IT, an IT company, for more 10 years. In the decade they owned the company, Alapat said they saw the industry completely change as protecting a business' information and data became more challenging.

"[IT is] not all on one place in a data center anymore: it's in the Cloud, it's on the network, it's in app services and in on-premise [offices]," Alapat says. "The security problem is huge and that's exploding because … we lack visibility into basic things when we're managing IT. We just want to be able to manage it and get back to sanity."

After the duo sold the IT company in 2012, Alapat and Tran used the funds from the sale to launch Liongard in 2015 with the focus of automating the management of the plethora of systems that can overwhelm Managed Service Providers, or IT Service Providers.

"Everyone thinks their IT department is high-tech," Alapat says. "Unfortunately, the department that's supposed to be so high-tech is actually pretty manual. And they won't let on that it's challenging, but it really is [and] there's a lot of manual work involved."

So, Alapat and Tran developed Roar: a software product that creates a single dashboard for all data systems including the Cloud and apps, server networks, and on-site systems to make accessing and protecting the data easier. Alapat said Roar is able to inspect multiple systems and bring back rich information without logging into each different system.

Liongard joined entrepreneurial accelerator Station Houston — an association that helps place young businesses in front of investors — in June 2016 and gained access to its network of mentors, advisers, and investors.

In spring 2018, Liongard completed its Seed Stage round of its capital campaign with $1.3 million in investments. With these initial funds, Liongard was able to put Roar on the market in April 2018 and expand its client base — growing from two clients to now close to 200 customers in less than a year.

This year, the company will launch the second leg of its capital campaign with the goal of raising between $3 million to $4 million to help expand the company further.

Alapat said he thinks the company has been received well by Houston investors because Liongard offers a product that other IT management companies don't.

"No one has a unified way to look across the Cloud and network and apps and services and servers," Alapat

says. "There's plenty of different dashboards and solutions that looks at one or two of those things, but there's no single solution that consolidates all of that. That's what makes us different — that we unify all of that under one umbrella."

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Building Houston

 
 

What's an employee group and why do you need to know about it during Hispanic Heritage Month? This Houston expert explains. Photo via Getty Images

Making a name for yourself in corporate America is no easy task. It is especially hard if you are the first generation in your family to attend college in this country and the first to take a stab at climbing the corporate ladder. The secret behind those who successfully make it to the top is access to a strong support group.

Finding the right support system, one that provides professional and personal mentorship and one that you identify with culturally, can help you navigate the business world and help you achieve your career goals.

Many Hispanic/Latino professionals have found that support system in employee groups, or EGs.

What are EGs and how can they help Hispanic professionals succeed?

EGs are employee-led groups that foster inclusivity and build community. The purpose of the group is to provide personal and professional support to its members, who usually share certain characteristics in common – like being Hispanic, or those who simply have interest in learning about a culture that is not unique to them.

AT&T has 14 EGs, including HACEMOS, which was established in 1988 and is dedicated to supporting Hispanic employees and the communities they live in. There are 36 HACEMOS chapters across the country supporting more than 8,500 members. The Houston chapter currently supports 278 members – all in different phases of their career.

HACEMOS members believe that “Juntos HACEMOS más,” which means “Together we do more.” Under that guiding belief, members work together to support each other in advancing their careers. Through HACEMOS, AT&T employees can participate in various professional development learning opportunities and have access to one- on-one mentorship sessions with members from the leadership team.

For many members, the group offers a safe environment to engage and learn from other professionals who understand their personal and professional hurdles from a cultural point of view.

At a personal level, the support I receive from HACEMOS has helped me to better understand and be proud of my heritage. HACEMOS has embraced my “Latina” identity, encouraging me to continue using my Spanish skills to serve our Latino customers within AT&T.

EGs provide members with a sense of community and belonging. 

Most EGs have a community aspect to them that allow members to work together to address needs in their communities. HACEMOS members in Houston take pride in organizing, volunteering, and participating in various initiatives that provide support to the most vulnerable members of their community.

This year, in honor of Hispanic Heritage Month, the Houston HACEMOS Chapter will be hosting events throughout the city, helping support our youth and instill the importance of continuing their education and striving for success. Our national group is actively volunteering on efforts to help close the digital divide (the gap between people who have reliable internet access and those who do not) which is more likely to impact people of color, especially Hispanic families.

EGs create a win-win for employees and employers. 

EGs are beneficial to employees and employers. It’s true, EG members are engaged and develop strong relationships with their colleagues from other departments resulting in a collaborative environment.

Also, the company benefits from the knowledge and skills EG members gain through the various workshops and learning resources. In addition, EG members serve as brand ambassadors in the community for the company while they participate in community volunteer events.

So, if the company you work for currently does not have an EG you identify with, it’s easy to build your case to launch one. And if your company has an EG you identify with, then I encourage you to join it today – I can ensure you, it will be a rewarding experience that can help you advance your career.

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Erika Portillo is the Houston HACEMOS president for AT&T.

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