Trusted Houston bank identifies 4 coronavirus-related scams you need to know

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Be careful about who you give financial info to. Photo by damircudic/Getty Images

As the COVID-19 pandemic has grown, so has the confidence of fraudsters who are hoping to scam people out of money. A large portion of our everyday lives have moved online and onto our phones, so it's more important than ever that you know what common tricks to watch out for.

Texas Citizens Bank continually looks out for its customers, creating tip sheets that help everyone become more educated about different types of fraud, from email scammers to debit and credit card crooks.

Here, they outline four common COVID-19 schemes that are making the rounds:

1. Fake offers of info, supplies, or payments
If it sounds official and mentions COVID-19 or the CARES Act, it must be legit, right? Wrong. These websites, mobile apps, and emails with links or attachments are entirely fake. Do not open, click, or download anything sent to you — instead, go directly to the official website on your own to find the info.

2. Someone posing as a doctor or ill family member
If you get a call claiming that someone you love is ill with coronavirus — and too ill to come to the phone, at that — and needs money for treatment, don't believe it. Hang up immediately and call that family member yourself.

3. Claims that your Social Security benefits are suspended
If you receive a letter or email, no matter how official-looking, that says your SSA benefits have been suspended due to COVID-19, know that it's not true. The SSA has not suspended or reduced any benefits, pandemic or not. Be sure to report this scam to the government here.

4. Offers of COVID-19 tests and vaccines
If someone is claiming they can send coronavirus tests directly to your house, they're lying. If they claim they can do the same with a vaccine, they're really lying. You can only obtain tests at hospitals, urgent care facilities, and your doctor's office, and we're still waiting on a reliable vaccine to be approved. Until then, be extra careful about who you believe.

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Texas Citizens Bank is an independently owned, FDIC-insured bank that specializes in Houston's small and medium-sized business owners. If you have questions about financial options during coronavirus or how to keep your money safe, contact a TCB banker today at 713-948-5700.

It's important to keep it all straight. Photo by Blake Callahan/Getty

The do's and don'ts of using your PPP loan funds

Do This, Not That

Now that you've taken the first steps toward getting your Paycheck Protection Program loan funds, Texas Citizens Bank is here to help you stay on track by sharing important do's and don'ts about how to use them.

The staff of Texas Citizens Bank, you might recall, worked overtime in April to process $97 million in PPP loans, helping nearly 500 small Houston businesses avoid layoffs or closing their doors completely.

So you would be wise to heed their advice — even the Houston SBA District Office is using these PPP guidelines to help small businesses make the most of their loans.

DO: Use the funds for payroll and authorized expenses only
Your PPP loan is to be used for payroll costs, group healthcare expenses, and other authorized costs, such as your business mortgage expenses or rent, utilities, and interest payments on other debt.

DON'T: Use the funds for other things
Make sure you use your loan only to pay for authorized expenses. You should expect to be audited by the bank or government officials. By avoiding misuse of the funds, your loan may be fully forgivable.

DO: Be organized
Keep records of how you use your loan funds. Opening and using a separate deposit account for the PPP loan funds can make this easy and streamline any auditing process. Contact a TCB banker to find out more about business deposit accounts.

DON'T: Mix loan funds with personal assets
Again, to keep things easy to track, avoid depositing your PPP loan funds into a personal account and avoid the temptation of using the funds to pay for personal expenses.

DO: Keep the rules in mind
Remember that your PPP funds need to be used immediately for authorized costs incurred during the eight weeks immediately following the loan's origination. Also, at least 75 percent of the forgiven amounts must be used for payroll expenses during that time.

DON'T: Attempt to cheat
Unscrupulous borrowers may try to take advantage of the law's gray areas, but please don't. Again, the bank or representative from the government is likely to perform an audit. The last thing you want is to be caught in an act of fraudulent use of funds.

If you would like to download these PPP loan fund do's and don'ts as a PDF checklist, you can do so here.

Teamwork and dedication equal success. Photo by Katleho Seisa/Getty

Houston-focused bank comes through with record number of vital PPP loans

PPP MVP

At the beginning of April, small businesses were allowed to begin applying for Paycheck Protection Program loans, a historic solution designed to help cover payroll, benefits, mortgage payments, and utilities.

It was a mad dash as many raced to figure out the new program, which only had an initial $349 billion allocated to the SBA for PPP loans. Every minute working on these PPP loans mattered to the Houston small business owners who applied.

Working through evenings and weekends, the staff at Texas Citizens Bank processed a staggering amount of loans in the first round, and an impressive amount of additional funds in round two.

In the impossibly small, 13-day window before round one closed, TCB processed and funded $73 million, helping 297 Houston small businesses maintain payroll and avoid layoffs. For round two, it processed $24 million, or 182 PPP loans.

"They were real heroes for many businesses," says David Gow, CEO of Gow Media (the parent company of InnovationMap). "Their team was working 'round the clock with businesses like ours to give us the best possible shot at PPP funding. I think they were one of the top banks in taking care of their clients during a very stressful window of time."

"With the help of Texas Citizens Bank and the PPP loan, we were able to get our entire team back up to their full pay the same week as funding," says Christy Lovoi of South Shore Oral and Maxillofacial Surgery, who notes that the practice was having difficulty with its previous bank and switched to TCB. "While it will take some time to get back to pre-pandemic levels, the PPP loan will definitely make it much easier. The response and help from everyone at Texas Citizens Bank has been absolutely stellar."

"A large number of employees are reporting to work today and receiving a paycheck because of your outstanding efforts," added Brent Cox, vice president of member relations at the Texas Bankers Association, on LinkedIn.

TCB chairman and CEO Duncan Stewart says that the Houston community bank team arrived early, hired additional SBA experts to assist in the processing, and worked evenings and weekends to approve and process PPP loans, all in support of their local business owners and employees.

"I could not be more proud of our team and what they have accomplished in the last two weeks," says Duncan. "Their dedication and sacrifice were commendable — what they did truly mattered. This is a historic time. Many years from now, they can look back with great pride in the part they played over these weeks to save companies and the livelihoods of their employees."

"A huge thank you to Texas Citizens Bank for their amazing work on behalf of Trinity," wrote Bryan Kreitz, president of business development at Trinity (TLD), on LinkedIn. "I will no longer make jokes about 'banker's hours,' as they were responding to emails at all hours of the day and night."

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Visit here for more information on PPP loans. Wondering about finances during the pandemic? This article outlines several options.

You and your money have options right now. Getty Images

Your money resources during COVID-19 and beyond: explained.

Now may be a time of uncertainty, but you shouldn't have to also worry about the availability and security of your money. Texas Citizens Bank is always available to answer questions — COVID-19-related and otherwise — and has laid out some options for those wondering what sort of financial resources are available.

SBA loan
Cash flow is a business' life blood. The Small Business Administration is working with local banks to offer helpful business resources during this challenging time.

The Paycheck Protection Program provides small businesses — including independent contractors and the self-employed — with the funds to pay up to eight weeks of payroll costs, including benefits. Funds can also be used to pay interest on mortgages, rent, and utilities.

Those interested in applying for a Paycheck Protection Program loan through the SBA are encouraged to apply through their current financial institution as that will likely be the quickest route to receiving funding.

Loan payments will also be deferred for six months. No collateral or personal guarantees are required, and neither the government nor lenders will charge small businesses any fees. For more information about PPP, head here.

The SBA also offers low-interest disaster recovery loans to help businesses and homeowners recover from declared disasters. They can be used for both physical damage repairs and economic injury, the latter up to $2 million in assistance for businesses and nonprofits to help overcome their temporary loss of revenue.

Accounts receivable purchase solution
Accounts receivable purchase solution provides cash upfront for your invoices. TCB will check your customer's creditworthiness and, once approved, the bank will purchase one or more accounts receivable from that customer. You get the majority (usually 80 percent) of your AR amount upfront and accrue daily fee (for example, if you get paid the next day, you're only charged for one day). Once your customer pays the AR, TCB pays you the remaining balance, minus a small fee.

TCB's AR purchase solution ranges from $10,000-$1 million and doesn't have a long-term contract, allowing you the flexibility to pick and choose which invoices you'd like to sell to the bank. Find out more about how Accounts Receivable Purchase Solution works here.

How to bank from home
Most banks offer online banking and mobile apps with the following features:

  • Mobile check deposit — deposit checks simply by taking a photo of them using your mobile banking app
  • Online bill pay — pay your internet, electricity, gas, and other recurring bills online or through the app
  • Account summary — check your account balance and view your recent transactions
  • Some apps, like the Texas Citizens Bank app, offer additional services like budgeting, spending alerts, and peer-to-peer payment services, so you can quickly and securely monitor your spending and pay a friend or family member

Lastly, be on the lookout for financial scams. Fraudsters and scam artists tend to take advantage of uncertain times like these. Email, text, and phone scams are rampant, so please be careful to check that all communication you receive is truly from your bank. If you are unsure of a communication's validity, don't respond or giveaway any personal information. Always contact your bank directly to check.

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Rice University, Houston Methodist launch new institute to revolutionize health care through AI, innovation

collaboration station

Rice University and Houston Methodist have established through a multi-year joint effort the Digital Health Institute, which aims to transform healthcare through advanced technology and the collaborative expertises of the university and hospital.

Rice’s leadership in engineering, digital health and artificial intelligence will combine with Houston Methodist’s academic medicine and research infrastructure.

“This partnership embodies Rice’s bold vision to lead at the forefront of innovation in health and responsible AI,” Rice President Reginald DesRoches says in a news release. “By combining our strengths with Houston Methodist, we are creating a transformative platform to address critical challenges in healthcare with solutions that are ethical, accessible and impactful. This initiative exemplifies our commitment to driving interdisciplinary collaboration and advancing global health for the benefit of humanity.”

Leading the initiative will be Rice’s Ashutosh Sabharwal, the Ernest Dell Butcher Professor of Engineering and professor of electrical and computer engineering, and Houston Methodist’s Dr. Khurram Nasir, the Centennial Chair in Cardiovascular Medicine, and Dr. William Zoghbi, division chief of cardiovascular prevention and wellness. Rice and Houston Methodist have worked previously with the Center for Neural Systems Restoration that opened earlier this year and the Center for Human Performance that was established in 2022.

The Digital Health Institute allows for both institutions to share data, and resources that focus on key areas like the early detection through AI algorithms for early diagnosis of cancer, infections, cardiovascular diseases and other conditions, predictive analytics that utilize real-time monitoring that can predict and prevent events such as strokes and heart failure, and the development of novel sensors, wearables and ingestibles to innovate new remote monitoring and care pathways.

The Digital Health Institute will also work to utilize more personalized medicine efforts, developments of new novel and assistive technologies, expansion of telemedicine, and proactive self-care management through AI-driven patient self-management.

“This partnership between our institutions marks a bold new chapter in driving meaningful innovation at the intersection of healthcare and technology through solutions that are both visionary and practical,” Dr. Marc Boom, president and CEO of Houston Methodist, adds. “Our long-standing relationship with Rice University has produced impactful collaborations, but this initiative is by far the most transformative endeavor in our shared commitment of leading medicine through innovation.”

Rice President Reginald DesRoches and Houston Methodist CEO Marc Boom announced the new partnership at the Ion. Photo courtesy of Rice

Elon Musk wants to turn SpaceX's Starbase site into a Texas city

mayor musk?

SpaceX is launching a new mission: making its Starbase site a new Texas city.

Billionaire Elon Musk 's company last week sent a letter to local officials requesting an election to turn what it calls Starbase — the South Texas site where SpaceX builds and launches its massive Starship rockets — into an incorporated city. Residents of the area known as Starbase submitted the petition, according to the company.

The area is on the southern tip of Texas at Boca Chica Beach, near the Mexican border. Earlier this year, Musk announced he was moving the headquarters of SpaceX and his social media company X from California to Texas.

“To continue growing the workforce necessary to rapidly develop and manufacture Starship, we need the ability to grow Starbase as a community. That is why we are requesting that Cameron County call an election to enable the incorporation of Starbase as the newest city in the Rio Grande Valley,” Kathryn Lueders, the general manager of Starbase, wrote in a letter to the county.

It's not the first time turning Starbase into its own city has been floated. Musk proposed the idea in 2021 when he wrote a social media post that simply said, “Creating the city of Starbase, Texas.”

Cameron County Judge Eddie Treviño Jr., the county’s top elected official, said despite the talks of incorporation in 2021, this was the first time a petition was officially filed.

“Our legal and elections administration will review the petition, see whether or not it complied with all of the statutory requirements and then we’ll go from there," Treviño said on Thursday.

More than 3,400 full-time SpaceX employees and contractors work at the Starbase site, according to a local impact study issued by Trevino earlier this year.

SpaceX's rapid expansion in the region has drawn pushback from some locals. Earlier this year, a group called Save RGV sued the company in July over allegations of environmental violations and dumping polluted water into the nearby bay. SpaceX said in response that a state review found no environmental risks and called the lawsuit “frivolous.”

Editor's Picks: 7 favorite Houston Innovator Podcast episodes of 2024

year in review

Editor's note: This year, recorded over 40 episodes of the Houston Innovators Podcast — a weekly discussion with a Houston innovator, startup founder, investor, and more. I've rounded up seven podcast episodes that stood out for me looking back at the year of recordings. Scroll through to see whom I selected and stream their individual episodes, and tune into the last episode of the year where I explain why I enjoyed each conversation.



Episode 220 - Better than just 'inclusive' - Denise Hamilton of WatchHerWork

Houstonian Denise Hamilton is coming out with a book she hopes helps leaders reach beyond inclusivity. Photo courtesy of WatchHerWork

Denise Hamilton says she's been used to looking around and realizing she's the only woman or African American in the room, and for the past nine years, she's been providing resources and education to trailblazing women like her. Now, she wants to prepare current and future leaders on how to go beyond inclusivity and work toward indivisibility.

Hamilton's book, "Indivisible: How to Forge Our Differences into a Stronger Future," publishes February 6 from Countryman Press. She explains that the book comes from years of her on personal experiences, as well as inspiration from the women she's met with her company, WatchHerWork, multimedia digital platform providing advice and resources for professional women.

"I've learned a lot of lessons about what skills work, what behaviors are not intuitive, and built WatchHerWork with the intention of creating a space where people can get all of that advice — and juicy goodness — so that they can learn what they needed to do to be authentically successful," Hamilton says on the Houston Innovators Podcast.

"This led to me being brought in as a speaker, and ultimately has led to me becoming an author," she continues. "It's always shocking when people want to listen to what you want to say. It's unbelievable." Continue reading the original article.

Episode 231 - Fostering a collaborative energy transition ecosystem - Barbara Burger

Houston energy leader Barbara Burger joins the Houston Innovators Podcast to discuss the energy transition's biggest challenges and her key takeaways from CERAWeek. Photo courtesy

When Barbara Burger moved to Houston a little over a decade ago to lead Chevron Technology Ventures, she wondered why the corporate venture group didn't have much representation from the so-called energy capital of the world.

“I had no companies in my portfolio in CTV from Houston, and I wondered why,” Burger says on the Houston Innovators Podcast.

Much has changed in the ecosystem since then, she says, including growth and development to what the community looks like now.

“There are a few things I’m proud of in the ecosystem here, and one of theme is that it’s a very inclusive ecosystem,” she explains, adding that she means the types of founders — from universities or corporate roles — and the incumbent energy companies. “The worst way to get people to not join a party is to not invite them.”

“No one company or organization is going to solve this. We have to get along,” she continues. “We have to stop thinking that the mode is to compete with each other because the pie is so big and the opportunity is so big to work together — and by and large I do see that happening.”Continue reading the original article.

Episode 233 - How a Houston angel earns their wings - Mitra Miller of Houston Angel Network

Mitra Miller, vice president and board member of the Houston Angel Network, joins the Houston Innovators Podcast to share her passion for growing angel investors in Houston. Photo via LinkedIn

One of the biggest components of a well-functioning startup ecosystem is inarguably access to capital, and Mitra Miller is dedicated to enhancing education around investment and growing Houston's investor base.

As vice president and board member of the Houston Angel Network, the oldest angel network in Texas and one of the most active angel networks in the country, Miller strives to provide guidance to new and emerging angel investors as well as founders seeking to raise money from them.

"Most founders have no idea or understanding of how investors think — we are not an ATM," Miller says on the Houston Innovators Podcast. "We are really partners you are getting married to for the next 5, 8, 10 years — sometimes longer. We need to bring your allies in every sense of the word." Continue reading the original article.


Episode 237 - Gearing up for 100x growth - Tim Latimer of Fervo Energy

Tim Latimer, CEO and co-founder of Fervo Energy, joins the Houston Innovators Podcast. Photo courtesy of Fervo Energy

Geothermal energy has been growing in recognition as a major player in the clean energy mix, and while many might think of it as a new climatetech solution, Tim Latimer, co-founder and CEO of Fervo Energy, knows better.

"Every overnight success is a decade in the making, and I think Fervo, fortunately — and geothermal as a whole — has become much more high profile recently as people realize that it can be a tremendous solution to the challenges that our energy sector and climate are facing," he says on the Houston Innovators Podcast.

In fact, Latimer has been bullish on geothermal as a clean energy source since he quit his job as a drilling engineer in oil and gas to pursue a dual degree program — MBA and master's in earth sciences — at Stanford University. He had decided that, with the reluctance of incumbent energy companies to try new technologies, he was going to figure out how to start his own company. Through the Stanford program and Activate, a nonprofit hardtech program that funded two years of Fervo's research and development, Latimer did just that. Continue reading the original article.

Episode 248 - Houston's beating heart - Dr. William Cohn of The Texas Heart Institute

Dr. William Cohn is the chief medical officer for BiVACOR, a medical device company creating the first total artificial heart. Photo via TMC

It's hard to understate the impact Dr. William Cohn has had on cardiovascular health as a surgeon at the Texas Heart Institute or on health care innovation as the director of the Center for Device Innovation at the Texas Medical Center. However, his role as chief medical officer of BiVACOR might be his most significant contribution to health care yet.

The company's Total Artificial Heart is unlike any cardiovascular device that's existed, Cohn explains on the Houston Innovators Podcast. While most devices are used temporarily for patients awaiting a heart transplant, BiVACOR's TAH has the potential to be a permanent solution for the 200,000 patients who die of heart failure annually. Last year, only around 4,000 patients were able to receive heart transplants.

"Artificial hearts historically have had bladders that ejected and filled 144,000 times a day. They work great for temporary support, but no one is suggesting they are permanent devices," Cohn says on the show. Continue reading the original article.

Episode 251 - Building enduring innovation ecosystems - Jon Norby of Anthropy Partners and EconWerx

Jon Nordby's career has been focused on cultivating a culture for innovation, and now he's focused on human potential technology opportunities. Photo courtesy

In his role overseeing startup accelerators for MassChallenge, Jon Nordby started noticing one industry vertical stood out in terms of success and opportunities: Human potential. Now, Nordby is a founding member of an investment firm looking for those opportunities.

Nordby, who served in various leadership roles at MassChallenge — including managing director and head of ecosystems — said he started realizing the opportunities within the organization's space and sports tech programs.

"What we realized over a couple of years running the program was that sports tech as a theme was too limiting," Nordby says on the Houston Innovators Podcast. "We were finding really great technologies, but we were limited at the market size of teams and leagues to deploy those technologies."

"Over the course of that program, we found that the things that were related more to human health and performance tended to out perform all of the other things related to sports tech — like media, entertainment, gambling," Nordby continues. "Still really great markets for those technologies, but we found a lot more traction for human performance." Continue reading the original article.

Episode 263 - Maintaining a legacy of innovation - Reginald DesRoches of Rice University

Rice University President Reginald DesRoches joins the Houston Innovators Podcast to discuss balancing tradition with growth, innovation, and global impact in education. Photo courtesy Tommy LaVergne/Rice University

How does a historic university maintain its legacy while still making room for growth and increased opportunities? That's what Rice University President Reginald DesRoches considers with every decision he makes.

"It's this idea of preserving what's special about the university, while also knowing we need to adapt to a new time, a new Rice, a new time in higher ed, and a new time in society," DesRoches says on the Houston Innovators Podcast. "There's a healthy tension between preserving what Rice is known for — the culture of care, the close-knit community — while knowing that we need to grow, have a global impact, and position Rice on a global scale. It's something that's constantly in my mind to make sure we do both." Continue reading the original article.


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