New location technology will help get emergency responders closer to 911 callers if they are unable to describe their location. Photo courtesy of AT&T

“911, what’s your location?”

It’s a phrase we’ve heard hundreds of times on TV shows and movies. In real life though, have you ever considered the possibility that this question — one that can mean the difference between life and death — may be hard for the caller to answer? In an emergency, you may not be able to speak. If you’re in a car accident, you may not know where you are. In a disaster, your surroundings may be confusing.

That’s where a new location-based routing feature we call “Locate Before Route” comes in. This summer, AT&T, in collaboration with Intrado, rolled out a first-of-its-kind 911 upgrade across the country that will make it easier for emergency personnel to find and send help to wireless callers.

Roughly 80 percent of 911 calls today are made from cell phones. Before location-based routing, a call would ping a cell phone tower and connect to the dispatch center closest to that tower. But here’s the thing: that cell tower could be up to 10 miles away. Imagine needing help in Deer Park but the dispatcher thinking you may be in Baytown. You could even be in a different county, making it difficult for dispatchers to pinpoint exactly where the call is calling from.

Here’s how it works:

Instead of pinging the closest cell tower, the GPS in your phone connects with the closest 911 dispatch center, meaning emergency operators can locate you within about 55 yards of your position. That’s about half a football field.

This kind of accuracy means public safety can respond faster, especially in situations when a 911 wireless caller doesn’t know or can’t disclose their location.

AT&T is the first wireless carrier to launch location-based routing for all 911 call centers nationwide, whether they’re operating on older technology or NextGen 911. The best part: AT&T customers across the country automatically have access to this service – no action is necessary.

AT&T’s commitment to public safety is longstanding. Following the events of September 11th, we worked to create FirstNet, – the only nationwide communications platform dedicated to public safety and first responders. With nationwide location-based 911 call routing, we are providing our customers with the quickest, most accurate way to call emergency personnel for help when it’s most needed.

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Luis Silva is vice president and general manager at AT&T.

"Hackers are getting ready, so you need to be ready, too." Photo via Getty Images

Houston expert: Prime times for cyber-attacks and how to stay protected

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October is cybersecurity awareness month. The topic might sound overwhelming, and it certainly can be, but there are a few easy ways we can educate and protect ourselves and our loved ones.

Be mindful of timing

Cyber actors target certain times to strike. Experts warn that holiday weekends like Thanksgiving are some of the most prolific times for scammers, who never take a vacation. They can defraud and monetize their actions with little effort.

Why?

During holiday weekends, many people make plans and shop -- online or on a mobile device -- and document their activities on social media. Holidays also come with an elevated amount of email and financial activity, all conveniently while people are "checked out" or traveling. Inboxes become overloaded with holiday messaging and deals.

Attacking someone's account can go unnoticed longer if that person is away from their computer. Or a hacker might execute a well-timed phishing attack for a Friday afternoon, right before someone goes on vacation.

Imagine planning a getaway to Galveston and an email arrives about your hotel confirmation or coupons to attractions at Pleasure Pier. Something like that might be ignored most of the time, but when you're amped up and packing your bags for vacation, it could be enticing.

Protect yourself 

Now that you have some context of when these attempts could happen, here are a few steps you can take now to protect yourself:


Don't click on suspicious links

If you don't know the sender of a text or email, don't open links they contain. Viruses and malware can start pulling information from your personal accounts. Some may look like they are coming from a friend or coworker. Or if the sender looks like a company you do business with and tells you to click a link or call a number, don't call, or click. Instead, call the customer service number on your regular bill and ask if the message is legitimate. In the case above, it may be an attempt to get personal information or scam you.

Remember, government agencies, banks, and other legitimate companies will never ask for personal or financial information, like usernames, passwords, PINs, or credit or debit card numbers by unsolicited text message. If someone calls asking for payment or personal information, tell them you'll call them back and go to the official website and call the real number to see if there is an actual issue.

Block spam calls

AT&T blocks or labels about 1 billion robocalls each month, and our patented, automated scanning helps block spam texts. So, while it may seem like your phone is ringing non-stop with spam calls and even spam texts, imagine how many are blocked. To reduce the number of annoying calls you get each day, find a good calling blocking app. The free AT&T Call ProtectSM app includes spam and automatic fraud call blocking, warns you of incoming nuisance calls, lets you customize your robocall protection and even create your own personal block list.

Become Cyber Aware

As hackers and their scams become more sophisticated, it can seem daunting to protect your accounts, devices and information. Don't despair. Learn how to outsmart the bad guys on att.com/cyberaware. You'll find timely news and information, a quiz to assess your personal risk, and valuable advice for real-life situations, such as what to do if you clicked, answered, or opened a potential scam.

With holiday season around the corner, keep in mind that you aren't the only one preparing for time off or a long weekend. Hackers are getting ready, so you need to be ready, too.

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Luis Silva is vice president and general manager at AT&T.

The technology is already getting smarter. The cities won't be far behind. Photo courtesy of AT&T

How 5G and smart cities technology are transforming the city of Houston

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A firefighter stands in front of a burning building in Sunnyside. A drone buzzes overhead to capture video of the parts of the structure they can't get eyes on. Infrared technology helps them see "through" the building to where people may be trapped. Robotic cameras are sent in to provide live video from inside, while a tablet shows blinking dots in real time of where the other firefighters are as they move through the different floors of the building.

An injured civilian is pulled out of the flames. A drone delivers potentially life-saving medication while the paramedics assess the damage. The victim's medical records are shared instantaneously with the hospital, and paramedics are connected live to the emergency room while in-transit. As they make their way to the hospital, traffic signals are a step ahead – lights are green at just the right time on Reed and Almeda, clearing the way for an expedited ride and keeping traffic safe for all until the ambulance arrives at the hospital where medical personnel already know what's needed and are ready to jump into action.

It may sound like something out of a science fiction novel, but much of this is already happening. And the parts that aren't commonplace yet may be a reality very soon. We've heard about smart cities technology for some time, and different cities will adopt technology at different paces, but the pieces are finally coming into place.

What has changed to bring this futuristic world into the present? 5G.

There's a lot of noise out there about 5G, and from a consumer standpoint most of the chatter is about speed. Yes, 5G is faster, but here at AT&T we're quick to point out that speed is only the beginning: The capacity and responsiveness of 5G technology is what makes it revolutionary for use cases like these.

According to analyst research reported by CIO Magazine, 4G technology allows around 2,000 devices all connecting at the same time in a 1-kilometer area (0.386 miles). It's the reason that you might have trouble getting a call or a text to go through when you're at a crowded stadium. The network is ready and willing, but too much demand on one location slows things down.

Think about all the connections necessary in the above scenario. The drones, each firefighter, the robotic camera, the tablets, the ambulance and its equipment, sensors in the building, the hospital and all the people waiting there, the traffic signals… the list goes on. Well, 5G technology enables something called Massive IoT and can mean as many as 1 million devices can be connected in that same kilometer range, according to analyst research reported by CIO Magazine. That's game changing. AT&T has already installed its fastest 5G+ technology at the Toyota Center. Hopefully the next time you're there you'll feel the difference for yourself.

But having all those things talk to each other only makes a real difference if the connection is uninterrupted and in as real time as possible. 5G gives us that, as well. Ultra-low latency reduces response times to milliseconds. And when you add near-zero lag time to all those connections, the future becomes the present.

At AT&T we're passionate about public safety. That's why we created FirstNet, the first dedicated network exclusively for first responders, which ensures that the lines of communication stay open when they're needed the most. Harris Health System and Harris County Juvenile Probation are among the agencies already using the network. Going forward, FirstNet could be a crucial part of smart cities technology as capabilities increase.

There are plenty of use cases that 5G will continue to enhance: Think live feeds of police body cameras and locations when in a pursuit, helping increase efficiency and accountability. Think about the first responders themselves. Did you know that heart attack is the leading cause of death among firefighters? Vital signs could be monitored allowing alerts to a fire company of an elevated heart rate in their crew, potentially saving the life of a lifesaver.

5G could be the catalyst that leads to the true adoption of autonomous cars, as millions of sensors allow not only vehicle to vehicle communication, but could also integrate pedestrian traffic, making it safer for everyone as we move towards assisted and eventually self-driving vehicles.

Utility grid sensors could allow power companies to plan more effectively for use, pinpoint outages quickly, and use AI to divert energy and heal itself.

And we all know about Houston traffic. What if there's a world coming soon where we could alleviate just 20 percent of the congestion through smart city technology? In an hour commute, you just got 12 minutes back to spend with your family.

The technology is already getting smarter. The cities won't be far behind.

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Luis Silva is vice president and general manager at AT&T.

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Houston doctors recognized among top creative leaders in business

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This week, Fast Company announced its 14th annual list of Most Creative People in Business — and two notable Houstonians made the cut.

Dr. Peter Hotez and his fellow dean of the National School of Tropical Medicine at Baylor College of Medicine, Dr. Maria Elena Bottazzi, were named among the list for “open sourcing a COVID-19 Vaccine for the rest of the world.” The list, which recognizes individuals making a cultural impact via bold achievements in their field, is made up of influential leaders in business.

Hotez and Bottazzi are also co-directors for the Texas Children's Hospital's Center for Vaccine Development -one of the most cutting-edge vaccine development centers in the world. For the past two decades it has acquired an international reputation as a non-profit Product Development Partnership (PDP), advancing vaccines for poverty-related neglected tropical diseases (NTDs) and emerging infectious diseases of pandemic importance. One of their most notable achievements is the development of a vaccine technology leading to CORBEVAX, a traditional, recombinant protein-based COVID-19 vaccine.

"It's an honor to be recognized not only for our team's scientific efforts to develop and test low cost-effective vaccines for global health, but also for innovation in sustainable financing that goes beyond the traditional pharma business model," says Hotez in a statement.

The technology was created and engineered by Texas Children's Center for Vaccine Development specifically to combat the worldwide problem of vaccine access and availability. Biological E Limited (BE) developed, produced and tested CORBEVAX in India where over 60 million children have been vaccinated so far.

Earlier this year, the doctors were nominated for the 2022 Nobel Peace Prize for their research and vaccine development of the vaccine. Its low cost, ease of production and distribution, safety, and acceptance make it well suited for addressing global vaccine inequity.

"We appreciate the recognition of our efforts to begin the long road to 'decolonize' the vaccine development ecosystem and make it more equitable. We hope that CORBEVAX becomes one of a pipeline of new vaccines developed against many neglected and emerging infections that adversely affect global public health," says Bottazzi in the news release from Texas Children's.

Fast Company editors and writers research candidates for the list throughout the year, scouting every business sector, including technology, medicine, engineering, marketing, entertainment, design, and social good. You can see the complete list here

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Samsung sets sights on nearly $200 billion expansion in Texas

chipping in

As it builds a $17 billion chipmaking factory in Taylor, tech giant Samsung is eyeing a long-term strategy in the Texas area that could lead to a potential investment of close to $200 billion.

Samsung’s plans, first reported by the Austin Business Journal, call for an additional $192.1 billion investment in the Austin area over several decades that would create at least 10,000 new jobs at 11 new chipmaking plants. These facilities would be at the new Taylor site and the company’s existing site in Northeast Austin.

The first of the 11 new plants wouldn’t be completed until 2034, according to the Business Journal.

“Samsung has a history already in the Austin market as an employer of choice, providing high wages, great benefits, and a great working environment. All of this will be on steroids in the not-too-distant future, creating a historic boost to the already booming Austin economy,” John Boyd Jr., a corporate site selection consultant, tells CultureMap.

Samsung’s preliminary plans were revealed in filings with the State of Texas seeking possible financial incentives for the more than $190 billion expansion. The South Korean conglomerate says the filings are part of the company’s long-range planning for U.S. chipmaking facilities.

Given that Samsung’s 11 new plants would be decades in the making, there’s no certainty at this point that any part of the potential $192.1 billion expansion will ever be built.

Last November, Samsung announced it would build a $17 billion chipmaking factory in Taylor to complete its semiconductor operations in Northeast Austin. Construction is underway, with completion set for 2024. Boyd proclaimed last year that the Taylor project will trigger an “economic tsunami” in the quiet Williamson County suburb.

The Taylor facility, which is expected to employ more than 2,000 people, ranks among the largest foreign economic development projects in U.S. history. The impact of a nearly $200 billion cluster of 11 new chipmaking plants would far eclipse the Taylor project.

The Taylor factory will produce advanced chips that power mobile and 5G capabilities, high-performance computing, and artificial intelligence.

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This article originally ran on CultureMap.