Guest Column

Streamlining supply chain efforts can help retailers survive the changing landscape, says this Houston expert

A study found that approximately 88 percent of retailers see dropship as inevitable to long-term success. Pexels

It's undeniable that retail habits of consumers is changing. DiCentral, a B2Bi managed services provider, recently partnered with the Center for Supply Chain Research at Lehigh University to survey over 180 global retail and manufacturing decision-makers and identify how evolving consumer buying behaviors are driving this dramatic shift in the retail landscape. The transformational supply chain challenges retailers and manufacturers are facing today indicate a new reality for retail.

The first of its kind study titled, "Supply Chain Collaboration in Transformative Vertical Industries: Implications of Omnichannel and Dropshipping," examines the motivations, challenges, benefits, and supply chain implications of the dropshipping model through which retailers ship orders directly from vendor warehouses, thereby reducing excess inventory and warehousing costs.

The study found that approximately 88 percent of retailers see dropship as inevitable to long-term success. According to 87 percent of those retailers surveyed also experienced an increase in revenue as a result of dropshipping. Customer service also benefitted from dropship, with 84 percent of retailers noting improvements to customer service after adopting the dropshipping fulfillment model.

From the manufacturers' perspective, dropshipping can significantly improve relationships with retailers as reported by 71 percent of manufacturing respondents. As many as 66 percent of manufacturers also experienced an increase in revenue after implementation of a dropship order fulfillment capability.

Challenges for both retail and manufacturing respondents point to systems limitations as being a primary obstacle to deploying an enterprise dropship program. According to the study, 40 percent of manufacturers acknowledged system limitations as being a challenge. Retailers responded similarly, with 32 percent identifying systems (ERP, EDI, WMS, etc.) as a hindrance.

While retailers and manufacturers face similar obstacles in streamlining supply chains, the benefits to both remain clear. As businesses look to maximize revenue and enhance customer service, dropshipping is a proven advantage to achieving both goals. Decision-makers in retail and manufacturing would be prudent to explore dropshipping as a means of achieving the ROI and improved quality of customer service.

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Steve Scala is executive vice president of corporate development at Houston-based DiCentral, a growing SaaS company.

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The promotion of drones helps the city of Houston transition to becoming the energy 2.0 capital of the world, says this expert. Photo courtesy

The state of Texas, as well as the rest of the nation, has been intensely impacted by the effects of climate change as well as aging utility infrastructure. Innovative drone technologies help address the pressing inspection and mapping needs of utilities and other critical infrastructure across the country, primarily bridges and roads, railways, pipelines, and powerplants.

There is a significant need for high-precision inspection services in today's market. Additional work will result if the proposed infrastructure bill passes. The bill has $73 billion earmarked toward modernizing the nation's electricity grid. Drone —or UAS (unmanned aerial systems)— technological advances, including thermal imaging, LiDAR (light detection and ranging), IRR (infrared radiation and remote sensing), and AI/ML (artificial intelligence/machine learning) are applied toward determining and predicting trends and are instrumental toward making our country safer.

"The newest advances in drone technology are not so much in the drones themselves, but rather, in the sensors and cameras, such as thermal cameras. Technologies such as LiDAR are now more cost-effective. The newer sensors permit the drones to operate in tighter spaces and cover more acreage in less time, with higher accuracy and fidelity", according to Will Paden, president of Soaring Eagle Technologies, a Houston-based tech-enabled imaging company servicing utility and energy companies.

Paden anticipates growth in the use of the technology for critical infrastructure including utilities, pipelines, power plants, bridges, buildings, railways, and more, for routine and post-storm inspections

"[Soaring Eagle's] ability to harness UAS technology to efficiently retrieve field data across our 8,000+ square mile area is unprecedented. Coupling this data with post-processing methods such as asset digitization unlocked a plethora of opportunities to visualize system resources and further analyze the surrounding terrain and environment," says Paige Richardson, GIS specialist with Navopache Electric Cooperative. "Our engineering and operations departments now have the ability to view 3D substation models, abstract high-resolution digital evaluation models, and apply these newfound resources as they work on future construction projects."

The promotion of drones helps the city of Houston transition to becoming the energy 2.0 capital of the world. The UAS (unmanned aerial systems) technology offers an environmentally cleaner option for routine and post-storm inspections, replacing the use of fossil fuels consumed by helicopters. The use of drones versus traditional inspection systems is significantly safer, more efficient and accurate than traditional alternatives such as scaffolding or bucket trucks. Mapping and inspection work can be done at much lower costs than with manned aircraft operations. These are highly technical flights, where the focus on safety and experience flying both manned and unmanned aircraft, is paramount.

There is much work ahead in high-tech drone technology services, especially for companies vetted by the FAA with high safety standards. According to one study, the overall drone inspection & monitoring market is projected to grow from USD 9.1 billion in 2021 to USD 33.6 billion by 2030, at a CAGR of 15.7 percent from 2021 to 2030. North America is estimated to account for the largest share of the drone inspection & monitoring market from 2021 to 2030.

Paden predicts the use of machine learning/artificial intelligence (ML/AI) and data automation will continue to improve over the next 3-5 years, as more data is collected and analyzed and the technology is a applied to "teach it" to detect patterns and anomalies. He anticipates ML/AI will filter out the amount of data the end users will need to view to make decisions saving time and money for the end users.

Learn more at the Energy Drone & Robotics Summit taking place in The Woodlands on October 25 through October 27.

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Alex Danielides is head of business development for Houston-based Iapetus Holdings, a privately held, minority and veteran-owned portfolio of energy and utility services businesses. One of the companies is Soaring Eagle Technologies.

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