Houston expert: How workplace managers can tap into trends to promote engagement

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Gone are the days where serendipitous water cooler chats take place. Here's how to promote engagement and socialization in the modern workplace. Photo via Getty Images

Wordle, the trendy daily word game and latest viral sensation, has taken millions of people by storm as they look for ways to feel connected and stimulated during times of isolation. The speed with which the word game took hold and quickly became a daily obsession is an example of society’s desire to participate in a common activity and share their scores and stats.

As managers search for ways to re-engage in-person, remote and hybrid teams, they should take cues from societal trends, behaviors and habits that can be easily adapted for the workplace. A unique tool that can help promote team engagement and serve as the foundation for an ongoing program begins with six letters – Wordle.

Below are ways managers can use Wordle and other activities to promote a cohesive and engaged workforce.

Create a virtual water cooler

Most employers and employees agree that a critical void in the existing work environment is gatherings around the proverbial water cooler, which facilitates daily chats about current events, hobbies and interests, social interactions that build bonds and teams, and opportunities for welcome breaks in the workday to clear the mind.

Managers should create a virtual water cooler by designating time each day for 15 to 30-minute coffee talks, depending on group sizes and workloads, that include semi-structured activities and enable employees to have valuable face time via video conferencing. Managers can poll the team about the best times of the day to host coffee talks. They should explain that while attending the talks is highly encouraged, there might be days when urgent projects/deadlines take precedence. Soliciting volunteers to coordinate and lead activities on a rotating, monthly basis encourages employee participation, promotes leadership skills and enables relationship building. When employees take the lead, they can more easily identify common interests, establish relevant formats and find ways to keep the team engaged and connected.

Develop the format

Managers and volunteers should develop a format tailored to the needs of the team, which can be fluid, structured or a combination of both to provide an optimal coffee talk experience. For example, some teams might need to have unstructured catch-up time every other day with planned activities on the remainder of the days, while other teams might prefer consistent daily activities and/or themes.

One of the advantages of coffee talk programs is that planners can experiment and request input because the ultimate goal is having dedicated time for face-to-face interactions that support an engaged workforce. The format should be inviting and not something employees dread, feel pressure to prepare for, or think is a waste of time. Coffee talks should create buzz and serve as a time that employees look forward to, offering a chance to decompress and leave energized to resume daily tasks. They are also critical for remote workers because it might be the only time during the workday they interact with others. This helps them remain connected to the team, culture and company.

Identify activities

Coffee talks are an ideal setting to incorporate Wordle into the agenda. Teams can create an account to virtually play the game daily, working together to solve the day’s new five-letter word and/or playing several practice games to extend the action. Wordle facilitates team building and encourages even those who are more reserved to take part in the activity. Conversely, employees who play the game at home can share and compare scores/stats from the previous night for friendly competition. Teams can also challenge other groups within the company to a monthly Wordle contest, helping to connect more people and expand networks, which is a great way for new employees to meet others.

An additional theme for coffee talks that can promote employee engagement is discussing the outcomes of sporting events, potential matchups and future winners. For example, the national sporting events get people buzzing and March Madness brackets/games are right around the corner. For employees not into sports, it can expand their horizons and/or even foster new interests and hobbies. In addition, with the prevalence of binge-watching and the continuous introduction of new programming, employees can talk about the latest shows, speculate on cliff hangers and make co-workers aware of new programs.

There are numerous activities that can be incorporated into coffee talks and employees can always find something to talk about that brings them together. Managers who can funnel these interactions into informal coffee talks are leveraging existing resources to encourage employee engagement and filling a critical need to keep employees connected, no matter the environment.

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Jill Chapman is a senior performance consultant with Insperity, a leading provider of human resources and business performance solutions.

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Houston falls from top 50 in global ranking of 'World's Best Cities'

Rankings & Reports

Houston is no longer one of the top 50 best cities in the world, according to a prestigious annual report by Canada-based real estate and tourism marketing firm Resonance Consultancy.

The newest "World's Best Cities" list dropped Houston from No. 40 last year to No. 58 for 2026.

The experts at Resonance Consultancy annually compare the world's top 100 cities with metropolitan populations of at least 1 million residents or more based on the relative qualities of livability, "lovability," and prosperity. The firm additionally collaborated with AI software company AlphaGeo to determine each city's "exposure to risk, adaptation capacity," and resilience to change.

The No. 1 best city in the world is London, with New York (No. 2), Paris (No. 3), Tokyo (No. 4), and Madrid (No. 5) rounding out the top five in 2026.

Houston at least didn't rank as poorly as it did in 2023, when the city surprisingly plummeted as the 66th best city in the world. In 2022, Houston ranked 42nd on the list.

Despite dropping 18 places, Resonance Consultancy maintains that Houston "keeps defying gravity" and is a "coveted hometown for the best and brightest on earth."

The report cited the Houston metro's ever-growing population, its relatively low median home values ($265,000 in 2024), and its expanding job market as top reasons for why the city shouldn't be overlooked.

"Chevron’s shift of its headquarters from California to Houston, backed by $100 million in renovations, crowns relocations drawn by record 2024 Port Houston throughput of more than four million containers and a projected 71,000 new jobs in 2025," the report said.

The report also draws attention to the city's diversity, spanning from the upcoming grand opening of the long-awaited Ismaili Center, to the transformation of several industrial buildings near Memorial City Mall into a mixed-use development called Greenside.

"West Houston’s Greenside will convert 35,000 square feet of warehouses into a retail, restaurant and community hub around a one-acre park by 2026, while America’s inaugural Ismaili Center remains on schedule for later this year," the report said. "The gathering place for the community and home for programs promoting understanding of Islam and the Ismaili community is another cultural jewel for the country’s most proudly diverse major city."

In Resonance Consultancy's separate list ranking "America's Best Cities," Houston fell out of the top 10 and currently ranks as the 13th best U.S. city.

Elsewhere in Texas, Austin and Dallas also saw major declines in their standings for 2026. Austin plummeted from No. 53 last year to No. 87 for 2026, and Dallas fell from No. 53 to No. 78.

"In this decade of rapid transformation, the world’s cities are confronting challenges head‑on, from climate resilience and aging infrastructure to equitable growth," the report said. "The pandemic, long forgotten but still a sage oracle, exposed foundational weaknesses – from health‑care capacity to housing affordability. Yet, true to their dynamic nature, the leading cities are not merely recovering, but setting the pace, defining new paradigms of innovation, sustainability and everyday livability."

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This article originally appeared on CultureMap.com.

Waymo self-driving robotaxis will launch in Houston in 2026

Coming Soon

Houston just cleared a major lane to the future. Waymo has announced the official launch of its self-driving robotaxi service in the Bayou City, beginning with employee-only operations this fall ahead of a public launch in early 2026.

The full rollout will include three Texas cities, Houston, Dallas, and San Antonio, along with Miami and Orlando, Florida. Currently, the company operates in the San Francisco Bay Area, Phoenix, and Los Angeles, with service available in Austin and Atlanta through Uber.

Before letting its technology loose on a city, Waymo first tests the routes with human drivers. Once each locale is mapped, the cars can begin driving independently. Unique situations are flagged by specialists, and engineers evaluate performance in virtual replicas of each city.

“Waymo’s quickly entering a number of new cities in the U.S. and around the world, and our approach to every new city is consistent,” explained the announcement. “We compare our driving performance against a proven baseline to validate the performance of the Waymo Driver and identify any unique local characteristics.”

The launch puts Waymo ahead of Tesla. Elon Musk’s Austin-based carmaker has made a lot of hullabaloo about autonomy being the future of the company, but has yet to launch its service on a wide scale.

Waymo started testing San Antonio’s roadways in May as part of a multi-city “road trip,” which also included Houston. The company says its measured approach to launches helps alleviate local concern over safety and other issues.

“The future of transportation is accelerating, and we are driving it forward with a commitment to quality and safety,” Waymo wrote. “Our rigorous process of continuous iteration, validation, and local engagement ensures that we put communities first as we expand.”

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This article originally appeared on CultureMap.com.

Shipley Donuts launches AI-powered ordering assistant

fresh tech

Popular Houston-born doughnut chain Shipley Donuts has added a first-of-its-kind AI-powered assistant to its online ordering platform.

The new assistant can create personalized order recommendations based on individual or group preferences, according to a news release from the company. Unlike standard chatbox features, the new assistant makes custom recommendations based on multiple customer factors, including budgetary habits, individual flavor preferences and order size.

"We're not just adding AI for the sake of innovation — we're solving real customer pain points by making ordering more intuitive, personalized and efficient," Kerry Leo, Shipley Vice President of Technology, said in the release.

The system also works for larger events, as it can make individual orders and catering recommendations for corporate events and meetings by suggesting quantities and assortments based on group size, event type and budget.

According to Shipley, nearly 1 in 4 guests have completed orders with the new AI technology since it launched on its website.

“The integration of the AI ordering assistant into our refreshed website represents a significant leap forward in how restaurant brands can leverage technology to enhance the customer experience,” Leo added in the release.

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