As we overcome the COVID crisis, and look to rebuild our economy and overcome future challenges, we need to learn from this experience and refuse to go back to the bad old days of red tape and stale technology. Photo via Getty Images

If you've logged onto a government website recently, you know that dealing with creaking, outdated government technology is about as much fun as a trip to the DMV. Held back by byzantine procurement rules, management-by-committee, and an aggressive commitment to decades-old UX principles, government websites and other tech tools are routinely confusing, horrible to use, and deeply inefficient.

Now, though, that could finally be changing. The COVID-19 pandemic has forced us all to rethink our relationships with the technologies we use, from Zoom calls to e-commerce services. Increasingly, government bodies are finding themselves forced to move faster, adopt more up-to-date technologies, and work with private-sector partners to meet new challenges and quickly bring their services into the 21st century.

Getting an education

One of the most dramatic examples comes in the realm of education. According to the U.S. Census Bureau, about 93 percent of school-age children have engaged in distance learning since the pandemic began, and four fifths of them relied on digital tech to take the place of classroom resources. But with access to digital tech at home strongly correlated to household income, governments and education departments have had to move quickly to ensure every child has access to laptops and web connections.

Not everyone is a fan of remote learning, and as a parent myself, I know how hard it can be to have kids at home. But one thing we should all be able to agree on is that if we're going to rely on digital learning, then we need to make sure it's available to everyone, including those families that don't have access to reliable computers and WiFi connections at home.

Achieving that rapidly and at scale has required remarkable flexibility and creativity from policymakers at all levels. Those that have succeeded have done so by brushing aside the red tape that has ensnared previous government tech initiatives, and instead working with private-sector partners to rapidly implement the solutions that are needed.

Lessons from Texas

Here in Texas, for instance, one in six public school students lacked access to high-speed internet connections at the start of the pandemic, and 30% lacked access to laptops or other learning devices. To speed the transition to remote learning, Gov. Greg Abbott and the Texas Education Agency (TEA) launched Operation Connectivity — a $400 million campaign to connect 5.5 million Texas public school students with a computer device and reliable internet connection. To date 4 million devices have been purchased and are being distributed to kids, opening doors to greater educational and economic opportunities. Further work is in progress to remove other connectivity barriers like slow connection speeds in rural areas to help students and all Texans.

Rolling out such an ambitious project to our state's 1,200 or so school districts could have been a disaster. After all, many government IT projects grind along for months or years without delivering the desired results — often at huge cost to taxpayers. But Operation Connectivity has been different because it's grounded in a true partnership between the government and private-sector players.

Facing urgent deadlines, government leaders turned to Gaby Rowe, former CEO of the Ion tech hub, to spearhead the project. As a tech innovator, Rowe brought entrepreneurial energy and a real understanding of the power of public-private partnerships, and drove Operation Connectivity from the blueprint to execution in a matter of weeks. Tech giants including Microsoft, SAP, and Hubspot also quickly joined the effort, helping to deliver cost-effective connectivity and hardware solutions to ensure that every kid in our state could get the education they deserve. Since then, Operation Connectivity has distributed over a million devices, including laptops and wireless hotspots, to families in need, with costs split between the state and individual districts.

Private sector edge

To get a sense of how private-sector knowhow can spur government tech transformation, consider my own company, Digital Glyde. As part of the Operation Connectivity effort, we were asked to help design and build the back-end software and planning infrastructure needed to coordinate effectively with hundreds of school district officials scattered all across our state.

Ordinarily, that kind of effort would require a drawn-out process of consultation, committee-work, and red tape. But facing an urgent need to help our state's children, we were given the freedom to move quickly, and were able to implement a viable system within just a few days.

By leveraging cutting-edge data-extraction and image-processing tools, we helped Operation Connectivity to automatically process invoices and match tech costs to available COVID relief funding in record time. We achieved 95% accuracy within three weeks of deployment to ensure school districts quickly received reimbursements for the hardware they were purchasing on behalf of their schoolchildren.

Building on success

Operation Connectivity is just one example of the ways in which government actors have embraced tech and leveraged private-sector assistance to chart their way through the COVID crisis. From contact-tracing programs to vaccine distribution programs, we're seeing governments taking a far more pragmatic and partnership-driven approach to technology.

Of course, not every experiment goes to plan. In Florida, government agencies decided to use web tools to manage vaccination appointments — but implemented that idea using a commercial website built to handle birthday party e-vites. Unsurprisingly, the results were chaotic, with users having to scramble to grab appointments as they were posted to the site, and seniors struggling to wrap their head around a website designed for young parents.

Such stories are a reminder that governments can't solve big problems simply by grabbing at whatever tech tools are nearest to hand. It's vital to find the right solutions, and to work with partners who understand the complexity and constraints that come with delivering public-sector services at scale.

As we overcome the COVID crisis, and look to rebuild our economy and overcome future challenges, we need to learn from this experience and refuse to go back to the bad old days of red tape and stale technology. In recent months, we've shown what can be done when we pull together, and combine real governmental leadership with private-sector innovation and efficiency. We'll need much more of this kind of teamwork and tech-enabled creativity in the months and years to come.

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Varun Garg is the founder and CEO of Houston-based Digital Glyde

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Houston space tech company snags $9.5M contract, sets launch date for lunar mission

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Business at Houston-based space exploration company Intuitive Machines is taking off on two fronts.

First, Intuitive Machines has landed a nearly $9.5 million Air Force contract to develop technology for NASA’s Gateway project, the first space station that will orbit the moon. Specifically, the technology will support a high-powered nuclear fission system that will supply electricity for satellites, bypassing the need for power from solar, battery, or fuel-cell sources.

“As space exploration ventures become more ambitious and diverse, the need for efficient and reliable power sources in space is paramount,” Pete McGrath, vice president of business development at Intuitive Machines, says in a news release. “Developing the ability to expand power sources beyond solar, which requires heavy battery storage, could remove the burden of constantly worrying about a spacecraft’s arrays relative to the sun, and potentially deliver long-term stability for satellites that would otherwise lose power over time.”

Second, Intuitive Machines has set January window for the launch of its IM-1 lunar mission in conjunction with private aerospace company SpaceX. The liftoff is targeted for a multiday window that opens January 12, 2024.

“There are inherent challenges of lunar missions; schedule changes and mission adjustments are a natural consequence of pioneering lunar exploration,” Steve Altemus, co-founder, president, and CEO of Intuitive Machines, says in a news release. “Receiving a launch window and the required approvals to fly is a remarkable achievement, and the schedule adjustment is a small price to pay for making history.”

The IM-1 mission will be the company’s first attempted lunar landing as part of NASA’s commercial payload initiative.

Intuitive Machines went public earlier this year via SPAC. Co-founder Tim Crain shared a bit of the origin story of the company on a recent episode of the Houston Innovators Podcast.


Houston sustainable chemicals unicorn to build Midwestern biomanufacturing facility

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Solugen has scored a partnership with a global company to build a biomanufacturing facility adjacent to an existing corn complex in Marshall, Minnesota.

Solugen, a Houston company that's designed a process that converts plant-derived substances into essential materials, has announced its newest strategic partnership with sustainable solutions company ADM (NYSE:ADM). The partnership includes plans for Solugen to build a 500,000-square-foot biomanufacturing facility next to an existing ADM facility in the Midwest. The two companies will collaborate on producing biomaterials to replace fossil fuel-based products.

“The strategic partnership with ADM will allow Solugen to bring our chemienzymatic process to a commercial scale and meet existing customer demand for our high-performance, cost-competitive, sustainable products,” Gaurab Chakrabarti, co-founder and CEO of Solugen, says in a news release. “As one of the few scaled-up and de-risked biomanufacturing assets in the country, Solugen’s Bioforge platform is helping bolster domestic capabilities and supply chains that are critical in ensuring the U.S. reaches its ambitious climate targets.”

The company plans to begin on-site construction early next year, with plans to startup in the first half of 2025. The project should create at least 40 permanent jobs and 100 temporary construction positions.

“Sustainability is one of the enduring global trends powering ADM’s growth and underpinning the strategic evolution of our Carbohydrate Solutions business,” Chris Cuddy, president of ADM’s Carbohydrate Solutions business, says in the release. “ADM is one of the largest dextrose producers in the world, and this strategic partnership will allow us to further diversify our product stream as we continue to support plant-based solutions spanning sustainable packaging, pharma, plant health, construction, fermentation, and home and personal care.”

Founded in 2016 by Chakrabarti and Sean Hunt, Solugen's carbon-negative molecule factory, named the Bioforge, uses its chemienzymatic process in converting plant-sourced substances into essential materials that can be used instead of fossil fuels. The manufacturing process is carbon neutral, and Solugen has raised over $600 million from investors that believe in the technology's potential.

“The initial phase of the project will significantly increase Solugen’s manufacturing capacity, which is critical for commercializing our existing line of molecules and kicks off plans for a multi-phase large-scale U.S. Bioforge buildout,” Hunt, CTO of Solugen, says in the release. “The increase in capacity will also free up our Houston operation for research and development efforts into additional molecules and market applications.”

The project should create at least 40 permanent jobs and 100 temporary construction positions.

"As a community with a strong foundation of agriculture and innovation, we look forward to welcoming Solugen to Marshall. This industry-leading facility will serve as a powerful economic driver for the city, creating new jobs and diversifying our industry,” City of Marshall Mayor Bob Byrnes says in the statement. "We are thankful for ADM’s longstanding commitment and impact to Marshall, which has paved the way for this remarkable partnership and continues to further economic growth to our region."

It's the second major company partnership announcement Solugen has made this month, with a new arrangement with Sasol being secured last week.

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This article originally ran on EnergyCapital.