Houston expert: How B2B industries can leverage go-to-market strategies for maximum impact

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By pinpointing and customizing efforts to meet the specific needs of the most lucrative customers, businesses can maximize ROI and achieve revenue objectives. Photo via Getty Images

Crafting a successful go-to-market strategy is a must for driving revenue and profit growth, especially for investor-backed, high-growth businesses. But there is no one size fits all approach. Companies need nuanced GTM strategies tailored to their unique products or services.

There are six key sales and marketing motions:

Inbound Marketing: Attract customers through valuable content like white papers, how-to guides, and market overviews and then deploy this content across blogs, social media, emails, and publications for broad engagement. Think about a client's needs, and then deliver them content that directly helps them.
Outbound Outreach: Employ targeted strategies for account engagement, reaching specific prospects through personalized emails, calls, and digital outreach. This pushes out that valuable content to the identified target accounts and markets.
Product-Led Marketing: Engage customers directly through the product with free trials or freemium models. This approach integrates marketing, sales, and the product itself. Encouraging hands-on interaction with the product or service is a great way to convert potential leads into buyers.
Channel Partner Marketing: Collaborate with distributors, resellers, or affiliates to advocate for products. Referrals, commissions, and "nearbound relationships" amplify market presence, turning partners into an extension of the sales team.
Event Marketing: Enhance visibility and connection through things like trade shows, webinars, and demo days. It’s an opportunity to reach a broad audience but also to get that one-on-one interaction.
Community Marketing: Foster advocacy through authentic engagement, leveraging social media influencers, user-generated content, and online forums. This is more common in B2C but can also be helpful with B2B.

Each company, characterized by unique products, budgets, and requirements, will employ these strategies in varying combinations. Using examples of three different types of companies — B2B services targeting the healthcare industry, an industrial services company, and SaaS (software as a service) — let’s see examples of how they can best leverage different tactics for maximum impact.

Strategic GTM Tactics for B2B Healthcare

We’ll start with a company that offers business services to healthcare organizations. Inbound marketing for this company means content that showcases specialized solutions, addressing unique pain points of the decision makers. Through blogs, social media posts, and targeted emails, the company demonstrates its expertise, attracting organizations seeking solutions.

To push this message out, the company identifies targeted healthcare institutions matching their ideal customer profile and begins more personalized outreach, like highly tailored emails or phone calls. A next step might be a complimentary trial of the company’s service, if that is possible within the business model. Are there any channel partners that could talk about the company’s product, or maybe even help sell it?

Healthcare industry trade shows provide a platform to showcase exactly how the service can benefit clients. To broaden the audience reach, webinars provide a digital platform for showcasing the service.If there are online communities for this target market, can your satisfied customers be there too? They can provide authentic advocacy for the service.

Strategic GTM Tactics for Industrial Services

This hypothetical company specializes in precision machining and fabrication services, serving clients from industries like automotive, aerospace, and general manufacturing. Inbound marketing includes case studies and industry-specific guides, showcasing how the company stacks up favorably to the competition.

Targeted follow up with key manufacturing and industrial companies emphasizes custom services based on in-depth industry research and analysis to determine target rich markets. Tell potential customers specifically how your company best meets their needs. Are you a better value? Best rated? How exactly are you different, or better?

Channel Partner Marketing looks for collaborations with distributors or resellers in industrial equipment. Leveraging existing distribution networks is another way to enhance market presence and accessibility. What unexplored avenues exist to broaden the company's reach?

Trade shows are an optimal way for this company to demonstrate its services. Preparation is the key to seek out targets in advance and set up one on one meetings.

Strategic GTM Tactics for SaaS

Lastly, consider a cloud-based project management software company that improves collaboration and boosts efficiency for businesses. The informative content potential buyers want to see includes software guides and case studies, highlighting the software's competitive edge and successful integration by other companies.

Look at how the company can further refine its outbound marketing strategy to effectively reach and engage its target audience. You want to forge one-on-one interactions with those prospects most likely to buy.

For SaaS, the free trial is a powerful strategy, while the freemium model, providing basic features for free and charging for premium options, boosts functionality and fosters adoption. Channel Partner Marketing can be a good strategy too, where consultants, resellers, or integrators endorse the SaaS product, and earn commissions for referrals.

Through webinars, the company directly demonstrates the capabilities of its solution to businesses who need more efficient software tools. Active involvement in virtual or industry-specific events can keep leads interested. In this case, this company has its own online forum where users share experiences and tips related to the SaaS software.

Conclusion

Once a company determines the ideal mix of marketing and sales tactics for optimal outcomes, it becomes necessary to prioritize them. This step in strategy is crucial for efficiency and profitability. There are always limits to budget and manpower. Companies can boost efficiency by prioritizing technology over manual processes in outreach strategies.

Strategic growth in revenue and margins, especially in challenging markets, entails concentrating on acquiring customers aligned with the company's ideal customer profile. By pinpointing and customizing efforts to meet the specific needs of the most lucrative customers, businesses can maximize ROI and achieve revenue objectives.

To achieve optimal results, Craig Group can help companies determine who these potential customers are and the best way to reach them, using a data-driven approach.

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Libby Covington is a partner with Craig Group, a technology-enabled sales and marketing advisory firm specializing in revenue growth for middle-market, private-equity-backed portfolio companies.

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These were the most-read guest columns by Houston innovators in 2022

2022 in review

Editor's note: Every week, InnovationMap — Houston's only news source and resource about and for startups — runs one or two guest columns written by tech entrepreneurs, public relations experts, data geniuses, and more. As Houston's innovation ecosystem gets ready for 2023, here are some of this year's top guest contributor pieces — each with pertinent information and advice for startups both at publishing and into the new year. Make sure to click "read more" to continue reading each piece.

Is your New Year's resolution to start contributing? Email natalie@innovationmap.com to learn more.

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The conversation around quiet quitting has also been lively at the Ampersand offices. As a training company that is dedicated to training new professionals for employers both big and small, it's critically important for our team to have a good grasp on the relationship employees have with their jobs, and what motivates them to succeed. So we had a long meeting where we discussed what quiet quitting meant to each of us. Read more.

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While the pandemic affected PTO usage the last two years, the labor shortage appears to be a major contributor in 2022, which has led to PTO hoarding and increasing levels of employee burnout. Although these factors can be compounded for small business owners because there are fewer employees to handle daily responsibilities, it is imperative for workers to take PTO, returning recharged with a fresh perspective on the tasks at hand. Read more.

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Emotional intelligence is keeping your intelligence high, when emotions are high.

Health care sets up an environment for a tornado of emotions, and the rules and regulations centered around patient-provider interactions are often complex to navigate. This leaves many on the brink of emotional exhaustion, and for survival’s sake, depersonalization with patients becomes the status quo. Feeling a disconnect with their patients is another added weight, as few get into this industry for just the paycheck – it’s the impact of helping people get healthy and stay healthy that motivates them. I’ve seen it time and time again with people in my life, as well as on my own patient journey as I battled stage 3 cancer. Read more.

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Rice University researchers unveil new model that could sharpen MRI scans

MRI innovation

Researchers at Rice University, in collaboration with Oak Ridge National Laboratory, have developed a new model that could lead to sharper imaging and safer diagnostics using magnetic resonance imaging, or MRI.

In a study recently published in The Journal of Chemical Physics, the team of researchers showed how they used the Fokker-Planck equation to better understand how water molecules respond to contrast agents in a process known as “relaxation.” Previous models only approximated how water molecules relaxed around contrasting agents. However, through this new model, known as the NMR eigenmodes framework, the research team has uncovered the “full physical equations” to explain the process.

“The concept is similar to how a musical chord consists of many notes,” Thiago Pinheiro, the study’s first author, a Rice doctoral graduate in chemical and biomolecular engineering and postdoctoral researcher in the chemical sciences division at Oak Ridge National Laboratory, said in a news release. “Previous models only captured one or two notes, while ours picks up the full harmony.”

According to Rice, the findings could lead to the development and application of new contrast agents for clearer MRIs in medicine and materials science. Beyond MRIs, the NMR relaxation method could also be applied to other areas like battery design and subsurface fluid flow.

“In the present paper, we developed a comprehensive theory to interpret those previous molecular dynamics simulations and experimental findings,” Dilipkumar Asthagiri, a senior computational biomedical scientist in the National Center for Computational Sciences at Oak Ridge National Laboratory, said in the release. ”The theory, however, is general and can be used to understand NMR relaxation in liquids broadly.”

The team has also made its code available as open source to encourage its adoption and further development by the broader scientific community.

“By better modeling the physics of nuclear magnetic resonance relaxation in liquids, we gain a tool that doesn’t just predict but also explains the phenomenon,” Walter Chapman, a professor of chemical and biomolecular engineering at Rice, added in the release. “That is crucial when lives and technologies depend on accurate scientific understanding.”

The study was backed by The Ken Kennedy Institute, Rice Creative Ventures Fund, Robert A. Welch Foundation and Oak Ridge Leadership Computing Facility at Oak Ridge National Laboratory.

Houston-area lab grows with focus on mobile diagnostics and predictive medicine

mobile medicine

When it comes to healthcare, access can be a matter of life and death. And for patients in skilled nursing facilities, assisted living or even their own homes, the ability to get timely diagnostic testing is not just a convenience, it’s a necessity.

That’s the problem Principle Health Systems (PHS) set out to solve.

Founded in 2016 in Clear Lake, Texas, PHS began as a conventional laboratory but quickly pivoted to mobile diagnostics, offering everything from core blood work and genetic testing to advanced imaging like ultrasounds, echocardiograms, and X-rays.

“We were approached by a group in a local skilled nursing facility to provide services, and we determined pretty quickly there was a massive need in this area,” says James Dieter, founder, chairman and CEO of PHS. “Turnaround time is imperative. These facilities have an incredibly sick population, and of course, they lack mobility to get the care that they need.”

What makes PHS unique is not only what they do, but where they do it. While they operate one of the largest labs serving skilled nursing facilities in the state, their mobile teams go wherever patients are, whether that’s a nursing home, a private residence or even a correctional facility.

Diagnostics, Dieter says, are at the heart of medical decision-making.

“Seventy to 80 percent of all medical decisions are made from diagnostic results in lab and imaging,” he says. “The diagnostic drives the doctor’s or the provider’s next move. When we recognized a massive slowdown in lab results, we had to innovate to do it faster.”

Innovation at PHS isn’t just about speed; it’s about accessibility and precision.

Chris Light, COO, explains: “For stat testing, we use bedside point-of-care instruments. Our phlebotomists take those into the facilities, test at the bedside, and get results within minutes, rather than waiting days for results to come back from a core lab.”

Scaling a mobile operation across multiple states isn’t simple, but PHS has expanded into nine states, including Texas, Oklahoma, Kansas, Missouri and Arizona. Their model relies on licensed mobile phlebotomists, X-ray technologists and sonographers, all trained to provide high-level care outside traditional hospital settings.

The financial impact for patients is significant. Instead of ambulance rides and ER visits costing thousands, PHS services often cost just a fraction, sometimes only tens or hundreds of dollars.

“Traditionally, without mobile diagnostics, the patient would be loaded into a transportation vehicle, typically an ambulance, and taken to a hospital,” Dieter says. “Our approach is a fraction of the cost but brings care directly to the patients.”

The company has also embraced predictive and personalized medicine, offering genetic tests that guide medication decisions and laboratory tests that predict cognitive decline from conditions like Alzheimer's and Parkinson’s.

“We actively look for complementary services to improve patient outcomes,” Dieter says. “Precision medicine and predictive testing have been a great value-add for our providers.”

Looking to the future, PHS sees mobile healthcare as part of a larger trend toward home-based care.

“There’s an aging population that still lives at home with caretakers,” Dieter explains. “We go into the home every day, whether it’s an apartment, a standalone home, or assisted living. The goal is to meet patients where they are and reduce the need for hospitalization.”

Light highlighted another layer of innovation: predictive guidance.

“We host a lot of data, and labs and imaging drive most treatment decisions,” Light says. “We’re exploring how to deploy diagnostics immediately based on results, eliminating hours of delay and keeping patients healthier longer.”

Ultimately, innovation at PHS isn’t just about technology; it’s about equity.

“There’s an 11-year life expectancy gap between major metro areas and rural Texas,” Dieter says. “Our innovation has been leveling the field, so everyone has access to high-quality diagnostics and care, regardless of where they live.”

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