Houston expert: How B2B industries can leverage go-to-market strategies for maximum impact

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By pinpointing and customizing efforts to meet the specific needs of the most lucrative customers, businesses can maximize ROI and achieve revenue objectives. Photo via Getty Images

Crafting a successful go-to-market strategy is a must for driving revenue and profit growth, especially for investor-backed, high-growth businesses. But there is no one size fits all approach. Companies need nuanced GTM strategies tailored to their unique products or services.

There are six key sales and marketing motions:

  • Inbound Marketing: Attract customers through valuable content like white papers, how-to guides, and market overviews and then deploy this content across blogs, social media, emails, and publications for broad engagement. Think about a client's needs, and then deliver them content that directly helps them.
  • Outbound Outreach: Employ targeted strategies for account engagement, reaching specific prospects through personalized emails, calls, and digital outreach. This pushes out that valuable content to the identified target accounts and markets.
  • Product-Led Marketing: Engage customers directly through the product with free trials or freemium models. This approach integrates marketing, sales, and the product itself. Encouraging hands-on interaction with the product or service is a great way to convert potential leads into buyers.
  • Channel Partner Marketing: Collaborate with distributors, resellers, or affiliates to advocate for products. Referrals, commissions, and "nearbound relationships" amplify market presence, turning partners into an extension of the sales team.
  • Event Marketing: Enhance visibility and connection through things like trade shows, webinars, and demo days. It’s an opportunity to reach a broad audience but also to get that one-on-one interaction.
  • Community Marketing: Foster advocacy through authentic engagement, leveraging social media influencers, user-generated content, and online forums. This is more common in B2C but can also be helpful with B2B.

Each company, characterized by unique products, budgets, and requirements, will employ these strategies in varying combinations. Using examples of three different types of companies — B2B services targeting the healthcare industry, an industrial services company, and SaaS (software as a service) — let’s see examples of how they can best leverage different tactics for maximum impact.

Strategic GTM Tactics for B2B Healthcare

We’ll start with a company that offers business services to healthcare organizations. Inbound marketing for this company means content that showcases specialized solutions, addressing unique pain points of the decision makers. Through blogs, social media posts, and targeted emails, the company demonstrates its expertise, attracting organizations seeking solutions.

To push this message out, the company identifies targeted healthcare institutions matching their ideal customer profile and begins more personalized outreach, like highly tailored emails or phone calls. A next step might be a complimentary trial of the company’s service, if that is possible within the business model. Are there any channel partners that could talk about the company’s product, or maybe even help sell it?

Healthcare industry trade shows provide a platform to showcase exactly how the service can benefit clients. To broaden the audience reach, webinars provide a digital platform for showcasing the service.If there are online communities for this target market, can your satisfied customers be there too? They can provide authentic advocacy for the service.

Strategic GTM Tactics for Industrial Services

This hypothetical company specializes in precision machining and fabrication services, serving clients from industries like automotive, aerospace, and general manufacturing. Inbound marketing includes case studies and industry-specific guides, showcasing how the company stacks up favorably to the competition.

Targeted follow up with key manufacturing and industrial companies emphasizes custom services based on in-depth industry research and analysis to determine target rich markets. Tell potential customers specifically how your company best meets their needs. Are you a better value? Best rated? How exactly are you different, or better?

Channel Partner Marketing looks for collaborations with distributors or resellers in industrial equipment. Leveraging existing distribution networks is another way to enhance market presence and accessibility. What unexplored avenues exist to broaden the company's reach?

Trade shows are an optimal way for this company to demonstrate its services. Preparation is the key to seek out targets in advance and set up one on one meetings.

Strategic GTM Tactics for SaaS

Lastly, consider a cloud-based project management software company that improves collaboration and boosts efficiency for businesses. The informative content potential buyers want to see includes software guides and case studies, highlighting the software's competitive edge and successful integration by other companies.

Look at how the company can further refine its outbound marketing strategy to effectively reach and engage its target audience. You want to forge one-on-one interactions with those prospects most likely to buy.

For SaaS, the free trial is a powerful strategy, while the freemium model, providing basic features for free and charging for premium options, boosts functionality and fosters adoption. Channel Partner Marketing can be a good strategy too, where consultants, resellers, or integrators endorse the SaaS product, and earn commissions for referrals.

Through webinars, the company directly demonstrates the capabilities of its solution to businesses who need more efficient software tools. Active involvement in virtual or industry-specific events can keep leads interested. In this case, this company has its own online forum where users share experiences and tips related to the SaaS software.

Conclusion

Once a company determines the ideal mix of marketing and sales tactics for optimal outcomes, it becomes necessary to prioritize them. This step in strategy is crucial for efficiency and profitability. There are always limits to budget and manpower. Companies can boost efficiency by prioritizing technology over manual processes in outreach strategies.

Strategic growth in revenue and margins, especially in challenging markets, entails concentrating on acquiring customers aligned with the company's ideal customer profile. By pinpointing and customizing efforts to meet the specific needs of the most lucrative customers, businesses can maximize ROI and achieve revenue objectives.

To achieve optimal results, Craig Group can help companies determine who these potential customers are and the best way to reach them, using a data-driven approach.

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Libby Covington is a partner with Craig Group, a technology-enabled sales and marketing advisory firm specializing in revenue growth for middle-market, private-equity-backed portfolio companies.

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These were the most-read guest columns by Houston innovators in 2022

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Editor's note: Every week, InnovationMap — Houston's only news source and resource about and for startups — runs one or two guest columns written by tech entrepreneurs, public relations experts, data geniuses, and more. As Houston's innovation ecosystem gets ready for 2023, here are some of this year's top guest contributor pieces — each with pertinent information and advice for startups both at publishing and into the new year. Make sure to click "read more" to continue reading each piece.

Is your New Year's resolution to start contributing? Email natalie@innovationmap.com to learn more.

Houston expert: How to navigate Gen Z's quiet quitting movement at your company

Your perspective on quiet quitting is probably generational, says one Houston expert and startup founder. Photo via Getty Images

This month, the internet has been discussing "quiet quitting," the practice of employees setting hard boundaries about when they work and to what extent they are willing to go beyond the outlined expectations of their jobs.

The conversation around quiet quitting has also been lively at the Ampersand offices. As a training company that is dedicated to training new professionals for employers both big and small, it's critically important for our team to have a good grasp on the relationship employees have with their jobs, and what motivates them to succeed. So we had a long meeting where we discussed what quiet quitting meant to each of us. Read more.

Houston expert shares how small business leaders can encourage PTO use

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As many small businesses continue to operate in a challenging, fast-paced environment, one thing that has arrived at breakneck speed is midyear, along with the summer months. Theoretically, to ensure work-life balance, most employees should have 50 percent of their PTO remaining to use for summer vacations and during the second half of the year. In reality, that is probably not the case given workers are hesitant to use their PTO, leaving approximately five days of unused PTO on the table during 2020 and 2021.

While the pandemic affected PTO usage the last two years, the labor shortage appears to be a major contributor in 2022, which has led to PTO hoarding and increasing levels of employee burnout. Although these factors can be compounded for small business owners because there are fewer employees to handle daily responsibilities, it is imperative for workers to take PTO, returning recharged with a fresh perspective on the tasks at hand. Read more.

Houston expert: 3 emotional intelligence tips for improving patient-practitioner experience

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After spending hours with healthcare professionals as both a consultant and patient, I know that it takes a special kind of person to take care of others in their most distressing and vulnerable times. That responsibility has been in overdrive because of COVID, causing emotional burnout, which in turn affects patient care. By equipping yourself with emotional intelligence, you can be more resilient for yourself and patients.

Emotional intelligence is keeping your intelligence high, when emotions are high.

Health care sets up an environment for a tornado of emotions, and the rules and regulations centered around patient-provider interactions are often complex to navigate. This leaves many on the brink of emotional exhaustion, and for survival’s sake, depersonalization with patients becomes the status quo. Feeling a disconnect with their patients is another added weight, as few get into this industry for just the paycheck – it’s the impact of helping people get healthy and stay healthy that motivates them. I’ve seen it time and time again with people in my life, as well as on my own patient journey as I battled stage 3 cancer. Read more.

Here's what types of technology is going to disrupt the education sector, says this Houston founder

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Technology has always maneuvered education in a certain direction but the COVID-19 pandemic has forced it to shift towards a new direction entirely.

What started off as a basic video lecture turned into a more hybrid and innovative form of education, enabling student engagement and interactivity like never before. Social media forums allow teachers to pay one-on-one attention to students boosting their learning process.

With an edtech boom on the rise, there is a question of what further expansion in educational technology is expected. Here are some technology breakthroughs currently underway in the education sector. Read more.

Houston expert weighs in on marketing from an investor’s perspective

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Just what do investors want to see from a startup with regards to the company’s marketing? I recently spoke on this topic to a cohort of early-stage technology startup entrepreneurs at Softeq Venture Studio, an accelerator program that helps founders build investable technologies and businesses. Read more.

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Rice launches 'brain economy' initiative at World Economic Forum

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Rice University has launched an initiative that will position “brain capital” as a key asset in the 21st century.

Rice rolled out the Global Brain Economy Initiative on Jan. 21 at the World Economic Forum in Davos, Switzerland.

“This initiative positions brain capital, or brain health and brain skills, at the forefront of global economic development, particularly in the age of artificial intelligence,” the university said in a news release.

The Rice-based initiative, whose partners are the University of Texas Medical Branch in Galveston and the Davos Alzheimer’s Collaborative, aligns with a recent World Economic Forum and McKinsey Health Institute report titled “The Human Advantage: Stronger Brains in the Age of AI,” co-authored by Rice researcher Harris Eyre. Eyre is leading the initiative.

“With an aging population and the rapid transformation of work and society driven by AI, the urgency has never been greater to focus on brain health and build adaptable human skills—both to support people and communities and to ensure long-term economic stability,” says Amy Dittmar, a Rice provost and executive vice president for academic affairs.

This initiative works closely with the recently launched Rice Brain Institute.

In its first year, the initiative will establish a global brain research agenda, piloting brain economy strategies in certain regions, and introducing a framework to guide financial backers and leaders. It will also advocate for public policies tied to the brain economy.

The report from the McKinsey Health Institute and World Economic Forum estimates that advancements in brain health could generate $6.2 trillion in economic gains by 2050.

“Stronger brains build stronger societies,” Eyre says. “When we invest in brain health and brain skills, we contribute to long-term growth, resilience, and shared prosperity.”

Rice Alliance and the Ion leader Brad Burke to retire this summer

lasting legacy

Brad Burke—a Rice University associate vice president who leads the Ion District’s Rice Alliance for Technology and Entrepreneurship and is a prominent figure in Houston’s startup community—is retiring this summer after a 25-year career at the university.

Burke will remain at the Rice Alliance as an adviser until his retirement on June 30.

“Brad’s impact on Rice extends far beyond any single program or initiative. He grew the Rice Alliance from a promising campus initiative into one of the most respected university-based entrepreneurship platforms,” Rice President Reginald DesRoches said in a news release.

During Burke’s tenure, the Rice Business School went from unranked in entrepreneurship to The Princeton Review’s No. 1 graduate entrepreneurship program for the past seven years and a top 20 entrepreneurship program in U.S. News & World Report’s rankings for the past 14 years.

“Brad didn’t just build programs — he built an ecosystem, a culture, and a reputation for Rice that now resonates around the world,” said Peter Rodriguez, dean of the business school. “Through his vision and steady leadership, Rice became a place where founders are taken seriously, ideas are rigorously supported, and entrepreneurship is embedded in the fabric of the university.”

One of Burke’s notable achievements at Rice is the creation of the Rice Business Plan Competition. During his tenure, the competition has grown from nine student teams competing for $10,000 into the world’s largest intercollegiate competition for student-led startups. Today, the annual competition welcomes 42 student-led startups that vie for more than $1 million in prizes.

Away from Rice, Burke has played a key role in cultivating entrepreneurship in the energy sector: He helped establish the Energy Tech Venture Forum along with Houston Energy and Climate Startup Week.

Furthermore, Burke co-founded the Texas University Network for Innovation and Entrepreneurship in 2008 to bolster the entrepreneurship programs at every university in Texas. In 2016, the Rice Alliance assumed leadership of the Global Consortium of Entrepreneurship Centers.

In 2023, Burke received the Trailblazer Award at the 2023 Houston Innovation Awards and was recognized by the Deshpande Foundation for his contributions to innovation and entrepreneurship in higher education.

“Working with an amazing team to build the entrepreneurial ecosystem at Rice, in Houston, and beyond has been the privilege of my career,” Burke said in the release. “It has been extremely gratifying to hear entrepreneurs say our efforts changed their lives, while bringing new innovations to market. The organization is well-positioned to help drive exponential growth across startups, investors, and the entrepreneurial ecosystem.”

Starting April 15, John “JR” Reale Jr. will serve as interim associate vice president at Rice and executive director of the Rice Alliance. He is managing director of the alliance. Reale is co-founder of the Station Houston startup hub and a startup investor. He was also recently named director for startups and investor engagement at the Ion.

“The Rice Alliance has always been about helping founders gain advantages to realize their visions,” Reale said. “Under Brad’s leadership, the Rice Alliance has become a globally recognized platform that is grounded in trust and drives transformational founder outcomes. My commitment is to honor what Brad has built and led while continuing to serve our team and community, deepen relationships and deliver impact.”

Burke joined the Houston Innovators Podcast back in 2022. Listen to the full interview here.

Houston team uses CPRIT funding to develop nanodrug for cancer immunotherapy

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With a relative five-year survival rate of 50 percent, pancreatic cancer is a diagnosis nobody wants. At 60 percent, the prognosis for lung cancer isn’t much rosier. That’s because both cancers contain regulatory B cells (Bregs), which block the body’s natural immunity, making it harder to fight the enemies within.

Newly popular immunotherapies in a category known as STING agonists may stimulate natural cancer defenses. However, they can also increase Bregs while simultaneously causing significant side effects. But Wei Gao, assistant professor of pharmacology at the University of Houston College of Pharmacy, may have a solution to that conundrum.

Gao and her team have developed Nano-273, a dual-function drug, packaged in an albumin-based particle, that boosts the immune system to help it better fight pancreatic and lung cancers. Gao’s lab recently received a $900,000 grant from the Cancer Prevention and Research Institute of Texas (CPRIT) to aid in fueling her research into the nanodrug.

“Nano-273 both activates STING and blocks PI3Kγ—a pathway that drives Breg expansion, while albumin nanoparticles help deliver the drug directly to immune cells, reducing unwanted side effects,” Gao said in a press release. “This approach reduces harmful Bregs while boosting immune cells that attack cancer, leading to stronger and more targeted anti-tumor responses.”

In studies using models of both pancreatic and lung cancers, Nano-273 has shown great promise with low toxicity. Its best results thus far have involved using the drug in combination with immunotherapy or chemotherapy.

With the CPRIT funds, Gao and her team will be able to charge closer to clinical use with a series of important steps. Those include continuing to test Nano-273 alongside other drugs, including immune checkpoint inhibitors. Safety studies will follow, but with future patients in mind, Gao will also work toward improving her drug’s production, making sure that it’s safe and high-quality every time, so that it is eventually ready for trials.

Gao added: “If successful, this project could lead to a new type of immunotherapy that offers lasting tumor control and improved survival for patients with pancreatic and lung cancers, two diseases that urgently need better treatments."

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