Houston restaurateurs share business lessons learned

Restaurant Boot Camp

A panel of restaurateurs discussed business lessons learned at a panel event hosted by Briggs & Veselka. Eric Sandler/CultureMap

Storied Houston restaurateurs and business and media professionals gathered last week for Restaurant Boot Camp, an event that highlighted Houston's vibrant restaurant landscape. The corporate conference center of Briggs & Veselka was aptly decorated with checkerboard tablecloths and "menus" of the event agenda. Panelists addressed such diverse and timely topics as restaurant concepts and marketing, operations, fundraising and employee retention. Briggs & Veselka, one of the few accounting firms with a group dedicated to the restaurant and hospitality industry, sponsored the event, alongside partners ADP, Culturemap and NextSeed.

A panel discussion entitled "Lessons Learned" featured insights from some of Houston's top restaurateurs, including Tony Vallone (Tony's), Ben Berg (B&B Butcher), Lonnie Shiller (Shiller Del Grande Restaurant Group and Paul Miller (GR8 Plate Hospitality). Moderated by CultureMap and InnovationMap's parent company, Gow Media, CEO David Gow, the panel highlighted the rise of online marketing and social media. Berg pointed out that guests at his restaurant consistently take pictures of their food to post on social media, providing natural promotion of the restaurant. All cited how, in the past, they would have to wait weeks for a letter, but now get feedback from guests immediately by reading online reviews.

Vallone, whose iconic restaurant celebrated its fiftieth anniversary this month, cited the need to innovate.

"We must continue to evolve. We can't rest on our laurels," he says.

All businesses need to be well-funded. In a presentation called "Show Me the Money," Tae Mi Lee of NextSeed shares how restaurants can raise capital through crowdfunding. NextSeed provides the legal and fundraising infrastructure to raise either debt or equity in small increments from a large number of participants.

As a previous CultureMap article mentions, several Houston restaurants have raised funds through NextSeed, and two new Houston restaurant concepts currently have campaigns live on the site. Even in this discussion, marketing emerged as a key topic: the fundraising effort provides visibility for the restaurant, and investors inevitably become committed to its success, developing a potentially large and loyal following.

Another hot topic: finding, motivating and retaining good people. Thomas Nguyen, chief marketing officer and partner at Peli Peli, cited how his group invests more time up front in the hiring process.

"We try to ask deeper questions to learn more about whether the person will be a good fit."

Sam Herskovitz of ADP noted in his presentation, "Attracting and Retaining People," that good team leaders are those who engage and acknowledge all members of the team. There was universal acknowledgment that the quality of the team is a key driver to providing a consistently great experience for guests.

Another interesting discussion focused on new technologies. New tools such as point-of-sale and reporting technologies have been helpful to many, but several cited their concerns over food delivery apps such as DoorDash and Uber Eats. Though a great convenience to those who wish to eat at home, the consensus of the restaurateurs was negative. The issue: the restaurant loses some control over the dining experience.

Between serving delicious food with excellent service and using innovative marketing and technology strategies, Houston restaurateurs have a lot on their plates. Schiller summed it up best.

"Around the country, people talk about Houston food. Houston has no ocean or mountains," Schiller says. "We have to do something… we go out to eat."

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Rice University partners with astronaut foundation to offer new STEM scholarship

space scholars

Rice University has partnered with The Astronaut Scholarship Foundation (ASF) to offer a new scholarship opportunity for junior or senior STEM majors, beginning this spring.

The prestigious Astronaut Scholarship includes up to $15,000, mentorship, networking and a paid trip to the ASF Innovators Symposium and Gala. The scholarship is funded by the James A. Lovell Jr. Family Endowment, in honor of the late American astronaut and founder of the ASF.

“This scholarship opportunity represents an exciting new avenue for Rice STEM students to synthesize their experiences in courses and research and their commitment to advancing the public good as leaders in their field,” Danika Brown, executive director for the Center for Civic Leadership at Rice, said in a news release. “We are so grateful to the Lovell family and to the foundation for investing in Rice students, and we are confident that the foundation will be impressed with our nominees and that selected students will have a life-changing experience as astronaut scholars.”

The Rice Space Institute and the Center for Civic Learning recently hosted the ASF at the Ralph S. O’Connor Building for Engineering and Science.

At the ASF event, Jeff Lovell—son of James Lovell, who commanded Apollo 13 and flew on Apollo 8—announced the scholarship aimed at Rice STEM students. Charlie Duke, who served as spacecraft communicator for the Apollo 11 Moon landing and as the lunar module pilot for Apollo 16, also spoke at the event.

The ASF awarded 74 scholarships to students from 51 universities across the U.S. last May.

The ASF awarded its first seven $1,000 scholarships in 1986 to pay tribute to the Mercury 7 astronauts. It has since awarded more than $10 million to more than 850 college students.

So far, only students from Texas A&M University and the University of Texas at Austin have received the scholarship in Texas.

Houston hospital first in U.S. to use new system for minimally invasive surgery

sharper images

Houston’s Baylor St. Luke’s Medical Center has introduced an innovative new surgical imaging system that will allow surgeons to increase the number of minimally invasive procedures as well as reposition on the fly during operations.

Minimally invasive surgery has been shown across the board to improve patient outcomes with less chance of infection and shorter recovery times compared to traditional open surgery. However, the human body is not exactly easy to work on through small incisions, necessitating the development of state-of-the-art cameras and imaging technology to guide surgeons.

Enter GE HealthCare’s Allia Moveo, now a part of the Baylor St. Luke’s Medical Center operating room. Using cutting-edge technology, it uses the same high-definition imaging usually seen in the catheterization lab at speeds fast enough to respond to shifting surgical conditions. Its cable-free setup allows surgeons to switch positions much faster, and it features advanced 3D imaging that compensates for breathing motion and interference from metal implants.

Its design supports a range of cardiovascular, vascular, non-vascular, interventional and surgical procedures, according to CommonSpirit Health, a nonprofit Catholic health network, of which Baylor St. Luke's is a member.

“This innovative platform enhances how our clinicians navigate complex minimally invasive procedures by improving mobility, image clarity, and workflow efficiency. It strengthens our ability to deliver precise, patient-centered care while supporting our teams with technology designed for the evolving demands of modern interventional medicine,” Dr. Brad Lembcke, president of Baylor St. Luke’s Medical Center, said in a news release from Baylor and the Texas Heart Institute.

Baylor St. Luke’s is the first hospital in the U.S. to use the Allia Moveo technology. The definition and responsiveness of the new system allow surgeons to navigate the body with greater accuracy and smaller incisions, even for very delicate operations.

“Allia Moveo gives us the flexibility and image quality needed to manage increasingly complex minimally invasive procedures with greater confidence,” Dr. Gustavo Oderich, vascular surgeon and professor of surgery at Baylor College of Medicine, added in the release. “The ability to quickly reposition the system, obtain high-quality 3D imaging, and integrate advanced guidance tools directly into the workflow enhances procedural accuracy. This technology supports our mission to push the boundaries of what is possible in endovascular and interventional surgery.”

Houston clocks in as one of the hardest working cities in America

Ranking It

Houston and its residents are proving their tenacity as some of the hardest working Americans in 2026, so says a new study.

WalletHub's annual "Hardest-Working Cities in America (2026)" report ranked Houston the 37th most hardworking city nationwide. H-town last appeared as the 28th most industrious American city in 2025, but it still remains among the top 50.

The personal finance website evaluated 116 U.S. cities based on 11 key indicators across "direct" and "indirect" work factors, such as an individual's average workweek hours, average commute times, employment rates, and more.

The U.S. cities that comprised the top five include Cheyenne, Wyoming (No. 1); Anchorage, Alaska (No. 2); Washington, D.C. (No. 2); Sioux Falls, South Dakota (No. 4); and Irving, Texas (No. 5). Dallas and Austin also earned a spot among the top 10, landing as No. 7 and No. 10, respectively.

Based on the report's findings, Houston has the No. 31-best "direct work factors" ranking in the nation, which analyzed residents' average workweek hours, employment rates, the share of households where no adults work, the share of workers leaving vacation time unused, the share of "engaged" workers, and the rate of "idle youth" (residents aged 16-24 that are not in school nor have a job).

However, Houston lagged behind in the "indirect work factors" ranking, landing at No. 77 out of all 116 cities in the report. "Indirect" work factors that were considered include residents' average commute times, the share of workers with multiple jobs, the share of residents who participate in local groups or organizations, annual volunteer hours, and residents' average leisure time spent per day.

Based on data from The Organisation for Economic Co-operation and Development (OECD), WalletHub said the average American employee works hundreds of more hours than workers residing in "several other industrialized nations."

"The typical American puts in 1,796 hours per year – 179 more than in Japan, 284 more than in the U.K., and 465 more than in Germany," the report's author wrote. "In recent years, the rise of remote work has, in some cases, extended work hours even further."

WalletHub also tracked the nation's lowest and highest employment rates based on the largest city in each state from 2009 to 2024.

ranking

Source: WalletHub

Other Texas cities that earned spots on the list include Fort Worth (No. 13), Corpus Christi (No. 14), Arlington (No. 15), Plano (No. 17), Laredo (No. 22), Garland (No. 24), El Paso (No. 43), Lubbock (No. 46), and San Antonio (No. 61).

Data for this study was sourced from the U.S. Census Bureau, Bureau of Labor Statistics, U.S. Travel Association, Gallup, Social Science Research Council, and the Corporation for National & Community Service as of January 29, 2026.

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This article originally appeared on CultureMap.com.

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