rodeo ready

Houston rodeo prepares for 2020 season with new technology on the grounds

From digital carnival tickets to gamification on a revamped app, the Houston Livestock Show and Rodeo is prepared for its 2020 season with new technologies. Photo courtesy of Rodeo Houston

When the 2018 Houston Livestock Show and Rodeo opened the gates to its first show of the season with headliner Garth Brooks, the nearly 90-year-old organization had just switched to digital ticketing. Around the time to enter the stadium, the BHP Billiton entrance, which welcomes in 51 percent of rodeo goers each night, was backed up with impatient rodeo fans.

For whatever reason, the roll out of the technology didn't go as planned, says Joel Cowley, CEO of the rodeo. But, after some damage control, the rodeo made some adjustments to the gate and ensured that those inefficient lines never happened again.

It was a lesson to learn for the rodeo, which isn't shying away from any other technology upgrades that will benefit rodeo goers and the organizations staff and volunteers.

"Anytime you do something new, you have to be on guard," Cowley tells InnovationMap. "You have to make sure you are stacked up on capacity — whether that be personnel, scanners, server capacity — because if you're not, it could create a situation from that."

A few months ago, the rodeo announced a slew of c-suite changes to its team following a reorganization led by McKinsey & Co. Among the changes was changing Andy Sloan's responsibilities from chief information officer to chief technology officer.

"As part of that reorganization, there was some focus on improving the technology that we utilize — and that's everything from our customer management system to what the consumer sees," Cowley says. "Andy is a great resource when we're trying to integrate those things."

The study prompted big ideas for new tech-driven initiatives for the rodeo, like a wristband that acts as your ticket but is also synced to your credit card for all purchases on rodeo grounds. But while that's an initiative for the future, 2020 rodeo attendees can expect to see new technologies this season.

Digital carnival packs

This year, the rodeo's carnival has began selling digital carnival ticket packs in an effort to transform the carnival experience to 100 percent digital. To prepare for this transition, the carnival volunteers have received extensive training — especially on how to communicate the process during the sales encounter.

Cowley says he expects to receive some negativity from longtime carnival ticket buyers, but also knows many people will appreciate the upgrade.

"The convenience for the users once they get used to it is going to be really great," Cowley says.

Gamification

Around two years ago, the rodeo conducted a study to understand its market. The study found that there are seven types of consumers for the rodeo. Cowley says they learned that there was a particular consumer type that they realized the rodeo could improve on attracting.

One of the ideas to attract this segment within the market was gamification. Cowley explains that according to the rodeo's survey data, rodeo goers' primary reason for attending is the show is the musical performer. The data also shows that when they get here, they enjoy their overall experience — not just the concert, Cowley says.

"Gamification is something that we are adding this year to engage the younger tech-savvy segment to give them something to do on the grounds," Cowley says.

The new tool, which is available on the rodeo's app, prompts users to check in around the grounds and complete tasks to earn buckles that can be redeemed for prizes.

"We think the more they see of the grounds, the better chance we have of making them lifelong fans," Cowley says.

There's also a new lounge called the Social Spur just north of the stadium where visitors can charge their devices and learn more about the app and the game.

Updated app

When it came to exploring gamification, Cowley says the rodeo looked into its app developer's capacity, as well as other app development companies. This process resulted in a new app provider and an overhaul of the rodeo's mobile app. The app, which syncs to the user's Facebook, is run by Canada-based Greencopper.

"It has been completely rebuilt from the ground up," Coweley says. "I think appearance-wise and functionality-wise — even though there was nothing wrong with the last one — this one is better."

Over the years, the rodeo's app has become more and more key in the rodeo experience. Users can find maps, buy tickets, view schedule information, and even receive up-to-date parking information.

Cowley says connectivity hasn't been a huge issue for the rodeo, but this year they've extended their WiFi service within NRG Stadium to cover just outside the gates so that users with digital tickets on the app can have that access.

In-seat food ordering

Also new for rodeo attendees is sEATz, a Houston-based startup that has developed an app that allows sporting event or concert attendees to order food to their seats. The app — through its partnership with the rodeo's food and beverage provider, Aramark —will be servicing the 100-level seats.

"It's really great to be able to be a part of the rodeo as far as a provider to help enhance that experience in the stadium," says Aaron Knape, CEO and co-founder of sEATz. "It goes back to our model of we want to serve a venue and the fans in that venue — not necessarily a specific sport or concert."

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Building Houston

 
 

Rice University's annual global student startup competition named the startups that will compete for over $1 million in investment prizes. Photo courtesy of Rice

After receiving applications from over 440 startups from around the world, the Rice Business Plan Competition has named 54 startups to compete in the 2021 event.

Touted as the world's largest and richest student startup competition, RBPC, which is put on by the Rice Alliance for Technology and Entrepreneurship, takes place April 6 to 9 this year. Just like 2020, RBPC will be virtually held.

"In the midst of a chaotic year, I'm excited to bring good news to deserving startups," says Peter Rodriguez, dean of the Jones Graduate School of Business, in a video announcement. "For the second year now, we'll bring this competition to you virtually, and while we'll miss welcoming you to Houston, we see this as an opportunity to lower the participation barrier for startups."

Per usual, the competition will be made up of elevator pitches, a semi-finals round, wildcard round and live final pitches. The contestants will also receive virtual networking and mentoring.

"The virtual competition will still bring with it the mentorship, guidance, and, of course, the sought after more than $1 million in prizes, including $350,000 investment grand prize from Goose Capital," Rodriguez says in the video.

Over the past 20 years, the competition has seen over 700 startups go on to raise $2.675 billion in funding. The 2021 class — listed below — joins those ranks.

The 2021 RBPC startups include:

  • Candelytics, Harvard University
  • Paldara Inc., Oklahoma State University
  • Bruxaway Inc., University of Texas
  • Smoove Creations, Northern Kentucky University
  • Flowaste Inc., University of Notre Dame
  • Polair, Johns Hopkins University
  • Kit Switch, Standard University
  • Kegstand, Colorado University at Boulder
  • Bullyproof, University of Arkansas
  • AI Pow, Texas A&M University
  • Solbots Technologies, BITS Pilani
  • Lelantos Inc., Columbia University
  • Early Intervention Systems, George Washington University
  • Phenologic, Michigan State University
  • AI-Ris, Texa A&M University
  • Lira Inc., University of North Carolina at Chapel Hill
  • Shelly XU Design (SXD), Harvard University
  • Transform LLC, University of Virginia
  • Almond Finance, Massachusetts Institute of Technology
  • Aspire360, Columbia University
  • Mindtrace, Carnegie Mellon University
  • Renew Innovations, Chulalongkorn University
  • MentumQR, University of Western Ontario
  • Hubly Surgical, Johns Hopkins University
  • FibreCoat GmbH, RWTH Aachen University
  • LFAnt Medical, McGill University
  • GABA, Morehouse School of Medicine
  • EasyFlo, University of New Mexico
  • SwiftSku, Auburn University
  • Floe, Yale University
  • blip energy, Northwestern University
  • Cerobex Drug Delivery Technologies, Tufts University
  • M Aerospace RTC, CETYS University
  • NASADYA, University of Illinois Urbana Champaign
  • Flux Hybrids, NC State University
  • ANIMA IRIS, University of Pennsylvania
  • Big & Mini, University of Texas at Austin
  • OYA, UCLA
  • ArchGuard, Duke University
  • Padma Agrobotics, Arizona State University
  • VRapeutic, University of Ottawa
  • SEAAV Athletics, Quinnipiac University
  • Adatto Market, UCLA
  • Karkinex, Rice University
  • AgZen, Massachusetts Institute of Technology
  • Blue Comet Medical Solutions, Northwestern University
  • Land Maverick, Fairfield University
  • Anthro Energy, Stanford University
  • ShuffleMe, Indiana University Bloomington
  • ElevateU, Arizona State University
  • QBuddy, Cornell University
  • SimpL, University of Pittsburgh
  • Ichosia Biotechnology, George Washington University
  • Neurava, Purdue University

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