Winner, winner

Houston 'RedBox of dry cleaning' startup wins the Rockets' Launchpad Contest and pockets a $10,000 prize

Houston-based Hamper, which makes dry cleaning convenient, won the Rockets and BBVA Compass' LaunchPad competition. Courtesy of Hamper

Safir Ali and his brother, Mubeen, thought they had a better way to improve and modernize the dry cleaning user experience, and, lucky for them, the judges behind the 2019 LaunchPad Contest agreed.

The contest, sponsored by the Houston Rockets and BBVA Compass, will reward Hamper with a $10,000 prize, along with a consultation with Rockets and BBVA Compass executives and a host of other prizes. But winning the startup competition, which seeks to recognize Houston-area entrepreneurs using technology to advance their businesses, has been icing on the cake for Hamper's successes.

The brothers grew up in their parents' dry cleaning store. After school and over summer vacations, the boys would work in the shop, which their father founded shortly after emigrating to the U.S. in 1989.

"I had this 'aha' moment in 2016," Safir says. "I had graduated from Texas A&M in 2014 and was working a corporate job and the last thing on my mind was joining the family business. But I started to see all the pain points for people in dry cleaning."

The biggest, he observed, was the inconvenience of it all. He'd notice people rushing to collect their shirts and suits in the after-work hours between 5 and 7 p.m., harried looks on their faces in the sprint to get there in time, relief that they'd made it before the doors closed at 7.

"'I'm so glad you're still open!' they'd tell us," he says. "And I thought, there really has to be a better way."

That better way, he and Mubeen are betting, is Hamper. Safir describes it as "the Red Box of dry cleaning." Customers can deposit their dry cleaning in a kiosk in their office building, and it will be delivered straight to their suite. Originally, Safir thought the kiosks could be stand-alones, but it proved to be easier to partner with high-traffic office spaces, like those in the busy Galleria or over in Williams Tower.

Hamper's concept is two-pronged, but simple. Before the company even built a drop-off kiosk, they created an app that would allow people to schedule when a driver could come and collect their dry cleaning. Using technology similar to the kinds of location software Uber uses, Hamper users could create an account, tick off what items they needed laundered or dry cleaned, then select both a pick up and a drop off time. A Hamper driver would come and collect the items, and then return with them fully pressed and cleaned.

The app launched in 2017, but it was never the end game.

"The kiosk prototype took us a year and a half to build out," says Safir, who enlisted the help of some friends who'd studied mechanical and electrical engineering to do it. Last summer, Hamper started a pilot program for the kiosks, setting them up in three Class-A office buildings.

"The idea is that the buildings and offices can offer dry cleaning as another amenity," says Safir.

For customers, using a Hamper kiosk is easy. The first time they visit the kiosk, they input their mobile phone number, then create an account with their name and office suite. They then scan the special Hamper bag they've picked up either from a promotional visit by Hamper or from the kiosk itself. Each bag has a unique QR code that becomes attached to the customer record. Once the bag is scanned, customers receive a text message to connect with Hamper and complete their order, listing the items they've put into the bag and inputting payment information. They then seal the bag and drop it into the kiosk. Hamper drivers collect all of the bags, and bring them to the Ali family's dry cleaning shop, where they are laundered. Once they're ready, the items are brought back to the offices. Customers keep the dry cleaning bags for their next order.

"We strive for excellence, both in terms of price and quality of service," says Safir, who's a member at Station Houston. "When the garments come in and when they go out, we have a seven-point inspection system. If a seam's come loose or a button has been broken somewhere along the way, we fix that."

Being able to combine the quality of a family business with 21st century technology has been exciting for Safir. The kiosk software was built in Angular, and is now hosted on React JS. Hamper's revamped website is about to make the transition to React JS, having formerly existed on Angular.

"The cool thing for us is that we're gearing up to build software for our dry cleaning facility – we call it the plant," says Safir. "We want to revamp the traditional experience where each garment is given an individual ticket and someone staples that onto the garment and pushes it through the system."

He envisions a system where a permanent barcode will be imprinted on a particular garment's care tag, so that whenever that garment comes back to Hamper, all the information about its cleaning will be there: does the customer like light starch, does it need some sort of additional care.

"If we can automate that intake process, we can be more efficient," says Safir. "At some point, I'd love to look at using AI to do things like spot stains or other damages before we wash the garments."

Safir knows he's disrupting the family business, and he readily admits that his father looked at him and his brother like they were crazy when they first broached the idea. But he came to appreciate the brothers' worth ethic, which Safir says they inherited from their mom and dad,and the idea that his sons were making a dream of his come true.

"For as long as I can remember, my dad talked about wanting a warehouse space in addition to a retail store," says Safir. "And thanks to the business we've brought in, we're working to make that a reality. We'll probably move in in September."

Once they do, Safir knows, two generations of dry cleaners will co-exist, using the tools of their centuries to continue their business.

In addition to the prize money from the Rockets Launchpad Contest, Hamper will also be recognized in a joint press release announcing the company's win, as well as getting some love at halftime at an upcoming Rockets game and having the win posted on social media.

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Building Houston

 
 

Check out these conferences, pitch competitions, networking, and more in the month of October. Photo via Getty Images

Houston's busy business event season is in full swing, and there are ton of local innovation and entrepreneurship-focused programming across the city. Here's a rundown of what all to throw on your calendar for October when it comes to innovation-related events.

This article will be updated as more business and tech events are announced.

October 4 — Softeq Venture Studio Happy Hour

The Softeq Venture Studio is excited for you to meet the newest startups accepted into its 2H 2022 Cohort. Meet the teams and learn more about how they secured $125K in funding.

You'll have the chance to meet the startup founders, learn about the problems being solved, and learn more about how the Softeq Venture Studio de-risks growing startups.

The event is Tuesday, October 4, at 5 pm, at Yardhouse (City Centre). Click here to register.

October 5 — State of the Airports

Houston Airports is one of North America's largest and busiest multi-airport systems in the world and plays an important role in the greater Houston region's position as a great global city.

State of the Airports features Houston Airports Director, Mario Diaz, who will share the latest information and growth plans for Houston's three airports. Diaz will also address the important role the Houston Airports plays in bolstering Houston's position as an international air gateway.

The event is Wednesday, October 5, 10:30 am to 1:30 pm, at the Marriott Marquis. Click here to register.

October 11 — State of Space

Earlier this month, Space City celebrated the 60th anniversary of President John F. Kennedy’s proclamation delivered at Rice Stadium, "We choose to go to the moon." Many decades ago, these words showed the world that Houston holds a place as the epicenter for the world's biggest space endeavors and while space exploration has changed tremendously since those famous words, Houston's reputation in aviation and aerospace only grows stronger.

Join the Greater Houston Partnership for State of Space on Tuesday, October 11, to hear from some of the sharpest minds in aerospace and aviation technology who continue to chart a vibrant future for Houston centered around NASA's Johnson Space Center and one of the world’s only truly urban commercial spaceports.

Speakers include:

  • Featured speaker and panelist: Vanessa Wyche, Director, NASA’s Johnson Space Center
  • Stephen Altemus, President & CEO, Intuitive Machines
  • Peggy Guirges, General Manager of Space Systems, Collins Aerospace
  • Panel Moderator: Arturo Machuca, Director, Houston Spaceport and Ellington Airport

The event is Tuesday, October 11, 10:30 am to 1:30 pm, at Impact Hub Houston (1801 Main street 10th Floor). Click here to register.

October 12 —  Making an Impact in the Houston Tech Ecosystem

You may have heard that Jay Steinfeld was the founder and CEO of Global Custom Commerce, which operates the world’s top online window coverings retailer Blinds.com. Boot-strapped in 1996 for just $3,000 from his Bellaire garage, Global Custom Commerce was acquired by The Home Depot in 2014. Jay remained its CEO and later joined The Home Depot Online Leadership Team. After stepping away from these roles in early 2020, he has increased his involvement on numerous private company boards and serves as a director of the public company Masonite (NYSE: DOOR). He also teaches entrepreneurship at Rice University’s Jones Graduate School of Business and supports numerous charities. Jay is an Ernst & Young Entrepreneur of the Year and has earned a Lifetime Achievement Award from the Houston Technology Center. Active as an industry speaker on corporate culture, core values, how to scale a start-up, and disruption, he has more than 100 published articles.

But did you know that many of Jay’s former employees have started businesses of their own, formed angel investment funds, developed and led some of Houston’s best technology teams, and grown into pillars of the HouTech community?

Come hear what’s sure to be an intriguing panel discussion with Jay and several ex-Blinds.com’ers as they discuss company culture, core values, lessons learned, and thoughts on the HouTech ecosystem and take questions from the audience.

The event is Wednesday, October 12, at 6 pm, at the Ion. Click here to register.

October 13 — October Transitions on Tap

Transition On Tap is Greentown Labs' monthly networking event devoted to fostering conversations and connections among the climate and energy transition ecosystem in Houston and beyond. Entrepreneurs, investors, students, and friends of climatetech are invited to attend, meet colleagues, discuss solutions, and engage with our growing community. If you’re looking for a job in climatetech or energy, trying to expand your network, or perhaps thinking about starting your own energy-related company, this is the event for you.

The event is Thursday, October 13, 5 to 7 pm, at Greentown Houston. Click here to register.

October 14 — Tech, Tools and Tips: Digital Training Day at Impact Hub Houston

Struggling with a process in your business? There's probably a tech tool for that. Impact Hub Houston invites YOU to attend an extended edition of its Tech, Tools, and Tips Series hosted in partnership with Frost Bank.

The goal for this session is to provide small business owners with an overview of various digital tools that can help your day to day operations. By attending this event, you will learn about various digital tools and also have an opportunity to network with other small business owners.

The event is Friday, October 14, 8:30 am to 12:30 pm, at the Omni Riverway. Click here to register.

October 14-16 — Incubate Galveston + the Ion Hackathon 2022

A hackathon is a social design sprint that brings together the community to work in teams creating innovative solutions. Basically, it’s a party, and a 48-hour race between teams competing to develop solutions to problem-sets for cash prizes. Participants will work in small teams that have a collection of experts, entrepreneurs, students, and community members to tackle the below identified challenges:

  • Increase food access in urban core neighborhoods
  • Create opportunities for green initiatives, including environmental education, coastal resilience, and conservation
  • Propose home refurbishment programs and housing
  • Develop capacity for education and workforce skills development
  • Solve the plastic pollution issue in Galveston: Plastic trash in the water supply, on the beaches, and in the waterways of Galveston and surround areas affects the community in many ways (e.g., beaches look dirty, the plastic has chemicals harmful to health, and microplastics get into the environment and remain there for long periods of time. How can we solve this problem, removing and reducing waste and its downstream impacts, and make our community safer and cleaner? The plastic pollution problem can be address in the way of innovative preventive steps, innovation treatments, and public education, etc.
  • Offer creative solutions to other challenges

The event is Friday, October 14, to Sunday, October 16, at the Marmo Plaza. Click here to register.

October 19 — How to Build an App without Code, Part 1: Info Session (In-Person & Online)

Join Heather Wilson, a UX Researcher, Service Designer and Google Design Sprint Facilitator, as she teaches you how to build an app without code!

Benefits of building an app without code:

  • building a custom app could take months to a year to develop
  • coding could present problems when your mobile strategy is pivoting
  • allows for customization and the ability to make changes as needed
  • high costs can be associated with building am app
The event is Wednesday, October 19, at 6 pm, online. Click here to register.

October 20 — 2022-2023 UH Energy Symposium Series

Rising electricity prices, increasing concerns about grid reliability, and achieving carbon-free electricity in the U.S. by 2035 have refocused attention on the role of nuclear in the energy transition. This comes after a decade of low investments, accumulating nuclear waste, an aging fleet of reactors, public opposition, and regulatory mandates that stalled nuclear’s growth and led to declines in production. Meanwhile, the nuclear industry has maintained its safety record, made remarkable progress in fusion and advanced nuclear reactors, and improved operating safety and efficiency.

The first topic of the 2022-2023 Energy Symposium Series, The Future of Nuclear in the Energy Transition, will address if and how headways in advanced nuclear reactors, fusion, and waste management can overcome the challenges of economic feasibility, efficient and safe waste disposal, and build public and regulatory support for the increased deployment of nuclear energy in the U.S. We are excited to bring our panel discussion of Critical Issues in Energy back on campus this year.

The event is Thursday, October 20, at 6 pm, at Hilton University of Houston - Conrad N. Hilton Ballroom . Click here to register.

October 26-27 — Fuze

Fuze is bringing together the builders and innovators in energy tech. Shutting down 5 blocks in downtown Houston for two days and covering three content tracks, the event is focused on discovering breakthroughs in energy technology.

The event is Wednesday, October 26, to Thursday, October 27, at 8th Wonder Brewery. Click here to register.

October 27 — Aerospace Investment & Engagement

Join the Houston Angel Network as they discuss the current and future state of aerospace innovation and investment, followed by pitches.

The event is Thursday, October 27, at 8 am to 1 pm at the Ion. Click here to register.

October 27 — Space-Related Technology Development and the Houston Innovation Community

In these presentations, Mr. Montgomery Goforth and other aerospace subject matter experts will discuss the technology development challenges faced by NASA’s Johnson Space Center and the surrounding Aerospace community in our ongoing efforts as the hub of human spaceflight. Presentations will focus on the ways in which these challenges, and the associated opportunities, can be leveraged by Houston’s innovation community.

The event is Thursday, October 27, at 4 pm at the Ion. Click here to register.

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