Guest Column

Houston expert: How to keep your employees engaged during the holidays

Maintaining employee engagement can be tough this time of year even pre-pandemic. Here are some tips and considerations from a local expert. Photo via Getty Images

When you combine standard holiday distractions with a year of prolonged and intensified stress, it can result in an exhausted team and real employee engagement (and productivity) problems for your business.

So, what can you do to minimize the impact of this year's holiday slump? It starts with understanding why employees tend to disengage during the holidays.

Reasons your employees are less engaged around the holidays

While employee engagement is something to be focused on throughout the year, the holiday season can be a particularly challenging time. Pre-pandemic, common distractions included holiday parties, upcoming travel plans, and the pressure to find the perfect gift.

This year, travel and large holiday gatherings will likely take a back seat to burnout, pressure to keep family safe, and a different kind of shopping stress (like factoring in delivery times), which could pull employees away from work commitments.

Plus, the business gets busier. While not every business is seasonal, the end of the year tends to be a busier time for many companies, especially for those whose fiscal year matches the calendar. For these companies, the arrival of the holiday season can be an abrupt reminder that they only have a few days left to accomplish the year's goals, meet their annual quotas, or close out requests they've been meaning to get to throughout the year.

We also have the arrival of flu season. When you combine cold and flu season with a very contagious coronavirus, you can be looking at sidelining even the most dedicated employee for days or even weeks. And, unlike vacations, employers have a much harder time planning for illness.

There's also the end of the school session. Working parents are looking forward to spending quality time with their family, and prior to time off from work, they may still need to make childcare arrangements during the workday, the cost of which can be burdensome at the holidays.

Ideas for boosting employee engagement around the holidays

Even though the holidays can compound workplace stress, there are effective strategies you can put in place to minimize the impact of any holiday-related slumps:

Plan ahead. The single most important thing employers can do to prepare for the holiday season is to plan ahead. If you haven't already, make sure you have all PTO requests in. Forecasting for a lighter staff or arranging additional coverage and adjusting timelines for projects during the holidays can help you meet year-end objectives without intensifying the strain on your already stressed team.

Be flexible and understanding. It's important to try to be as accommodating as you can (within reason). Between potential illnesses, family responsibilities, and added financial burdens, employees will appreciate a little more flexibility and understanding during the holidays. Allowing employees to adjust their schedules or even work overtime to complete projects can build morale and have a positive impact on your bottom line. If you can't accommodate employees' requests, communicate early, and keep an open dialogue to help them understand why. Loyal employees want the company to succeed as much as you do.

Encourage employees to stay healthy. We've all come to understand that more than ever this year. Keeping any wellness programs in place (online or otherwise) can make a big difference. To help keep your staff healthy, happy, and productive during the holidays, you can:

  • Host a flu-shot clinic or encourage employees to get one from their healthcare provider
  • Provide general tips and education about the importance of getting enough rest
  • Make sure common areas are cleaned thoroughly for those present in workplace facilities

Embrace the holiday spirit. While it may not be appropriate for every employer to focus on a specific holiday tradition, ignoring the holiday season isn't going to improve engagement. In fact, a little holiday cheer is exactly what most of us need this year. Even if your team is fully remote you can host intentional, inclusive activities to help employees decompress and encourage camaraderie and collaboration.

Show appreciation for your employees. A little extra employee appreciation or recognition is always needed and welcomed. Your team has worked through some very difficult times in 2020. Celebrate their successes with (if possible) an end-of-year bonus, a complimentary meal, a meaningful gift, or simply a kind email or handwritten note. The holiday season is a great opportunity to show your appreciation for all of your team's hard work. It can be a much-needed reset for what we all hope is a much-improved 2021.

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Susan Crowder, senior HR adviser at Houston-based G&A Partners.

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Building Houston

 
 

The promotion of drones helps the city of Houston transition to becoming the energy 2.0 capital of the world, says this expert. Photo courtesy

The state of Texas, as well as the rest of the nation, has been intensely impacted by the effects of climate change as well as aging utility infrastructure. Innovative drone technologies help address the pressing inspection and mapping needs of utilities and other critical infrastructure across the country, primarily bridges and roads, railways, pipelines, and powerplants.

There is a significant need for high-precision inspection services in today's market. Additional work will result if the proposed infrastructure bill passes. The bill has $73 billion earmarked toward modernizing the nation's electricity grid. Drone —or UAS (unmanned aerial systems)— technological advances, including thermal imaging, LiDAR (light detection and ranging), IRR (infrared radiation and remote sensing), and AI/ML (artificial intelligence/machine learning) are applied toward determining and predicting trends and are instrumental toward making our country safer.

"The newest advances in drone technology are not so much in the drones themselves, but rather, in the sensors and cameras, such as thermal cameras. Technologies such as LiDAR are now more cost-effective. The newer sensors permit the drones to operate in tighter spaces and cover more acreage in less time, with higher accuracy and fidelity", according to Will Paden, president of Soaring Eagle Technologies, a Houston-based tech-enabled imaging company servicing utility and energy companies.

Paden anticipates growth in the use of the technology for critical infrastructure including utilities, pipelines, power plants, bridges, buildings, railways, and more, for routine and post-storm inspections

"[Soaring Eagle's] ability to harness UAS technology to efficiently retrieve field data across our 8,000+ square mile area is unprecedented. Coupling this data with post-processing methods such as asset digitization unlocked a plethora of opportunities to visualize system resources and further analyze the surrounding terrain and environment," says Paige Richardson, GIS specialist with Navopache Electric Cooperative. "Our engineering and operations departments now have the ability to view 3D substation models, abstract high-resolution digital evaluation models, and apply these newfound resources as they work on future construction projects."

The promotion of drones helps the city of Houston transition to becoming the energy 2.0 capital of the world. The UAS (unmanned aerial systems) technology offers an environmentally cleaner option for routine and post-storm inspections, replacing the use of fossil fuels consumed by helicopters. The use of drones versus traditional inspection systems is significantly safer, more efficient and accurate than traditional alternatives such as scaffolding or bucket trucks. Mapping and inspection work can be done at much lower costs than with manned aircraft operations. These are highly technical flights, where the focus on safety and experience flying both manned and unmanned aircraft, is paramount.

There is much work ahead in high-tech drone technology services, especially for companies vetted by the FAA with high safety standards. According to one study, the overall drone inspection & monitoring market is projected to grow from USD 9.1 billion in 2021 to USD 33.6 billion by 2030, at a CAGR of 15.7 percent from 2021 to 2030. North America is estimated to account for the largest share of the drone inspection & monitoring market from 2021 to 2030.

Paden predicts the use of machine learning/artificial intelligence (ML/AI) and data automation will continue to improve over the next 3-5 years, as more data is collected and analyzed and the technology is a applied to "teach it" to detect patterns and anomalies. He anticipates ML/AI will filter out the amount of data the end users will need to view to make decisions saving time and money for the end users.

Learn more at the Energy Drone & Robotics Summit taking place in The Woodlands on October 25 through October 27.

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Alex Danielides is head of business development for Houston-based Iapetus Holdings, a privately held, minority and veteran-owned portfolio of energy and utility services businesses. One of the companies is Soaring Eagle Technologies.

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