guest column

Texas expert: What does the future of remote work look like?

Edward Henigin, CTO of Data Foundry, sums up what he thinks the future of work from home will look like. Photo by Maskot/Getty

Since the start of the pandemic, the idea that this event will change the way we live and work now and, in the future, has been a on the minds of everyone.

It's true that remote work has become a mainstay of day-to-day operations, and now the traditional offices are looking more and more like the office environment of the past. In a recent survey published in July 2020, it revealed that before the pandemic, only 17 percent of responding U.S. employees worked from home at a rate of five days or more per week. At the time, this survey was conducted in April, however, that share had increased to 44 percent. Even as pandemic response developed, a Gallup poll from October revealed that 33 percent of U.S. workers were still working remotely.

So, the question remains: What will the future of remote work look like for enterprises?

Changes we've seen so far

Businesses have already been finding their footing with the assistance of an array of platforms and solutions, all of which have helped them pivot quickly and successfully through the use of more digital means. Right now, we see that cloud-based collaborative applications like Microsoft Teams, Slack, and Zoom (which had its daily user numbers more than quadruple by April 2020) have become the backbone of many new workplace IT strategies, offering an ability to bridge the distance and ensure seamless cooperation.

Meanwhile, to keep a growing number of endpoints and devices secure as employees use home networks and personal computers to log onto work environments, Virtual Private Networks (VPNs) have become key. Studies show that VPN usage increased by 124 percent in the U.S. between March 8 and March 22, 2020. This can be attributed to the technology's ability to help businesses ensure protected file sharing, data encryption, secure remote access, and more. These are all crucial elements for keeping the expanding footprint of the enterprise network safe.

Finding a balance

There is no one-size-fits-all approach to managing remote work transitions. Some businesses will require more on-site work while others may make a more comprehensive transition away from central office locations. As we move forward, it's likely that we'll see many organizations settle somewhere in the middle with a hybrid strategy that allows distanced operations where feasible and on-site work where needed.

Overall, it's clear that across these many different applications and use cases, the importance of digital infrastructure has increased. Regardless of what platforms or services are in use, the network and other foundational IT infrastructure have become central to success as businesses expand their bandwidth needs, incorporate data-centric solutions, and depend on reliable, speedy communications. It will be crucial moving forward that businesses not only adapt to the challenges they currently face, but plan for a flexible long-term work strategy.

Understanding how the company will need to function and what services it will need to achieve success in any given strategy will be paramount, and after an individualized vision is developed, technology action plans will need to start rolling out. For some this may mean adjusting IT equipment environments (like moving on-premises data center assets to outsourced facilities), for others this may mean expanding their networks or implementing new cloud-based connectivity.

All in all, agility and flexibility are at the core of the reimagined enterprise, and planning is the enabler of both these business virtues. Now is the time to look forward, not only for the sake of preparation, but for the sake of keeping our eyes on a brighter, stronger, and more dynamic future.

------

Edward Henigin is CTO at Austin-based Data Foundry, which has a growing data center location in Northwest Houston.

Trending News

Building Houston

 
 

After working with thousands of interns, Allie Danziger of Ampersand Professionals says she's now got a product to upskill and train new hires for employers. Photo courtesy of Ampersand

After seeing success with her internship training and matchmaking platform, Allie Danziger, founder and CEO of Ampersand Professionals, has expanded the concept to include a new hire training service that allows employers to better optimize the onboarding process and have a well-trained new staff member from day one.

In just over a year, Ampersand has worked with over 7,000 professionals through its original concept of upskilling and matching young professionals to internship programs. A few months ago, Danziger and her team expanded to include career development training for students first entering the workforce with the City of Houston's Hire Houston Youth program. Danziger says it was developing out the platform for this program that proved there was a need for this type of training.

"While we have focused on matching professionals with businesses for paid internships, we recognized a further gap with employers that have their own recruiting/talent acquisition teams, or just their own preferred way of bringing on entry-level talent, and didn’t have a need for our matching platform," Danziger tells InnovationMap. "But, they recognized the benefit of our proven training platform that pre-vets and de-risks their hires, and still wanted access to the training for their own hires."

The new program has evolved from training interns to new hires, so parts of the program that focuses on interviewing or applying for a job have been removed. Instead, the 8.5 hours of training focuses on networking, best practices for working with a manager and team, performance reviews, common software training, and more.

Danziger says usually new hires need the most experienced mentor or manager, but they don't usually get that support — especially when it comes to businesses that don't have their own built-out mentorship or training program.

"Ampersand’s new training product fills that gap — it gives employers of any size any easy solution to provide basic job readiness training to employees, access to our team of dedicated coaches, and a detailed report at the end of their training summarizing how their new hire did in the training and any trends recognized and tips for managing this employee based on what the platform uncovered," she says. "Businesses can also sign up for additional coaching sessions and customize training materials, as an add-on if interested."

The program costs the employer $100 per new employee, and checkout online takes less than a minute. Through both this program and the original internship program, Ampersand is constantly evolving its training content.

"These professionals are going through the same training experience that we have proven out over the last year, and we are constantly adding to based on data we see in the user experience," Danziger says.

Danziger recently joined the Houston Innovators Podcast discuss some of the benchmarks she's met with Ampersand, as well as the importance of investing in Gen Z hires. Listen to that episode below.


Trending News