For all abilities

Houston entrepreneur launches software to support workers with disabilities

Betsy Furler founded For All Abilities to use technology to support employees with disabilities. Photo courtesy of For All Abilities

Only around 20 percent of persons with a disability were employed in 2018, according to Bureau of Labor Statistics. By contrast, the employment-population ratio for people without a disability was 65.9 percent. The Centers for Disease Control and Prevention states that overall 26 percent of adults in the U.S. have a diagnosed and declared disability.

For All Abilities, a Houston-based software company aims to help businesses support employees with ADHD, Dyslexia, learning differences, and Autism. The company, which launched in April 2019, was founded by Betsy Furler, who specializes in workplace disability issues. Furler created a strengths, needs, and preferences assessment to uncover the needs and preferences of employees to prescribe specific, individualized, inexpensive, and easy-to-use support.

"I developed the assessment based on my 27 years of clinical experience as a speech pathologist and accommodations consultant, interviews with people with ADHD, Dyslexia, learning differences and Autism, HR professionals, and a corporate interior designer, as well as research on workplace accommodation and disability issues," says Furler.

Furler tells InnovationMap that the National Center for Education Statistics data point shows that 21 percent or one in five adults in the U.S. have low English literacy skills, meaning difficulty understanding, evaluating, using, or engaging with written texts. These individuals might struggle to compare and contrast, paraphrase, or make low-level inferences, and are often not diagnosed with a disability.

For All Abilities supplies every employee with a report summarizing their unique strengths and preferences.

"We now have a software solution that assesses all employees for their strengths, needs and preferences in the workplace," Furler tells InnovationMap. "If someone needs accommodations for a disability, we prescribe those. If they don't, they receive a written report of their strengths and preferences."

Following more than two decades of experience in the speech pathology field, Furler pivoted into consulting, helping organizations navigate the intersection between business and disabilities through workplace accommodations. Furler tells InnovationMap that she assists HR and managers to support employees with disabilities with the reasonable accommodations that the ADA requires.

"The consulting was very easy for me and I realized there had to be an easier and less expensive way to get more people the support they need at work, says Furler. "I came up with the idea to use software, automation and eventually machine learning to solve this problem."

Furler began launching pilots for the software this January, followed by a website launch in February. Furler tells InnovationMap that about 170 people have used the software so far with a 77 percent completion rate. For All Abilities is currently being tested by Career Gear Houston and Southwestern University in Georgetown, Texas, among other companies during this pilot phase.

The assessment poses a number of questions, including: 'Do you use a tablet at work?,' 'Do you have trouble with your memory?,' and 'What is your biggest struggle at work?' The focus is on distractions, workspace preferences, physical difficulties, productivity, public speaking, memory, and technology use.

Recommendations following the assessment range from helpful applications that employees can use on their phone or computers or specialized software to larger monitors and the relocation of a desk or seating area.

Furler's goal for For All Abilities is that the software would be used nationwide and become a standard tool used by companies. Furler tells InnovationMap that she is currently working to build collaborations with corporations in Houston as results from the pilot come in over the next months.

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You can tap into AI to run your office more efficiently, according to this expert. Image via Getty Images

We are crossing a Rubicon. A point of no return. The birth of Chat GPT has opened a world of possibilities not seen before. Though artificial intelligence has been a part of our lives for many years, it has now taken a form that will become more universal. And nowhere will it be more prevalent than in the workplace. Companies all around the world are using this technology to transform the way we work and the offices we inhabit. The race is on.

Many companies are already using AI to drastically change their office design and the way they work. Those that haven’t embraced it are now faced with a choice – to incorporate the AI revolution into their business, tactics, and workspace or get left behind. Luckily, the companies that are utilizing AI and ChatGPT have proven several ways that the technology can benefit their workflow and company culture, including:

  • Speech recognition capabilities
  • Task automation
  • Improved workplace design

In this article, we will explore each of these benefits and how they are helping businesses enhance productivity, support their employees, and transform their offices.

Voice to Text Capabilities

Companies are using AI to support employees by alleviating mundane tasks that can lead to burnout, starting with typing. AI-powered speech recognition software enables employees to use their voice to respond to emails, create reports, and fill out forms. This type of solution is effective because the average typing speed is in the 40 words per minute range. However, speech-to-text entries are about three times faster and more accurate. Additionally, the technology can reduce repetitive stress injuries and eliminate barriers for employees with disabilities.

Task Automation

AI-powered technologies can also automate other tasks like generating meeting summaries and minutes. This can save time and ensure that critical information is not missed. ChatGPT can even automate the scheduling of meetings and appointments. Shaffra, a company in Dubai, is utilizing the chatbot’s services to free up time and resources for more creative and strategic work. Other startups like Growdash are leveraging ChatGPT to provide insights into why a particular marketing campaign has not performed well and how it can be improved.

ChatGPT also helps streamline processes, such as onboarding new hires. By providing an accessible, centralized repository of information, ChatGPT can help employees reduce decision-making time and improve accountability. With its visibility into task completion, the technology also encourages remote workers to stay engaged, speeding up workflows.

Improved Workplace Design

ChatGPT is also impacting workplace real estate by influencing design choices. With the rise of virtual communication, businesses are reconsidering the layout of physical workspaces. ChatGPT can help inform these decisions by analyzing employee feedback and identifying patterns in communication and collaboration. This data can be used to design workspaces that are optimized for productivity, improving employee satisfaction, and reducing turnover.

At Telstra, Australia's leading telecommunications company, CEO Vicki Brady identified AI as a key part of the company's 2025 strategy and has already implemented various AI technologies to improve customer service, network security, and software development. This in turn could lead to a need for more versatile and adaptable workspaces that can accommodate different work styles and preferences.

Conclusion

It is important to note that AI technologies are not perfect. Users have stated that AI may occasionally give inaccurate responses or have untrustworthy information sources. But the benefits of using AI-powered technologies to support employee throughput and well-being still outweigh the risks.

As companies navigate a rapidly changing global landscape, technological advancements can play a critical role in ensuring their success. From automating tedious tasks to enabling remote work, artificial intelligence tools like ChatGPT and speech recognition platforms have become vital assets for optimizing workplace efficiency and processes. Ultimately, the success of any business lies in its ability to adapt to ever-changing technologies, and ChatGPT is undoubtedly leading the way.

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Matt Norberg is the associate technical designer at Gensler.

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