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Houston nonprofit upgrades social, financial services with new tech tool

A new tech tool is helping United Way of Greater Houston to connect nonprofits to those who need their services. Photo via Getty Images

A first-of-its-kind tech tool will help thousands of people in the Houston area get on their feet financially.

United Way of Greater Houston says the new Integrated Client Journey Technology Tool will eventually connect more than 100 nonprofits serving financially struggling households in the United Way’s four-county service area (Fort Bend, Harris, Montgomery, and Waller). Houston’s nonprofit Patient Care Intervention Center developed the cloud-based tool.

The tool is expected to launch in the fall of 2022.

A team of navigators will use the tool as they steer families and individuals toward financial stability. The tool will help navigators and clients identify and access services based on clients’ needs and goals. Among these services are workforce development, financial coaching, early childhood and youth development, and physical and behavioral healthcare.

According to United Way, 14 percent of Houston-area households live on incomes below the federal poverty line, and another 33 percent of working households don’t earn enough money to afford basic necessities.

“At United Way, we’re focused on connecting people with possibility,” Amanda McMillian, president and CEO of United Way of Greater Houston, says in a news release.

“When you’re working multiple jobs, caring for a family and living paycheck to paycheck, navigating the network of social service resources can be a daunting task,” she adds. “The goal of our technology tool is to dramatically improve access to these resources by making it easier for you to connect with the services you need, assisted by a skilled navigator who knows your goals.”

McMillian says United Way’s overarching vision for the tool is to connect all nonprofit service providers in the area in an effort to improve access for clients and enhance coordination among providers.

On a pro bono basis, Boston Consulting Group, which has an office in Houston, came up with the proof-of-concept version of the United Way tool.

Kettering, Ohio-based Reynolds and Reynolds, a developer of software for car dealerships, made the initial donation to help underwrite the tool. Reynolds and Reynolds has offices in Houston and College Station.

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Building Houston

 
 

HOUSTON INNOVATORS PODCAST EPISODE 179

Houston founder on creating an app for sports connections and having fun

At the end of the day, Lydia Davies created her app to inspire new connections and fun activities. Photo courtesy of TEAMATES

Lydia Davies had the idea for an app that would forge friendship and fun — right at the beginning of the world's most isolating time.

She shouted her idea — an app that would allow golfers to connect when traveling or on nice weekends when other friends might not be free — to her husband over the heads of their rambunctious children.

"I started building the app right then and there in this tornado of noise and chaos, and it kind of just became my sanity in that early COVID time because I had something to work on and build," Davies says on this week's episode of the Houston Innovators Podcast.

The idea turned into TeeMates, which launched in 2021 and focused on golf exclusively, and evolved into the TEAMATES App, the current platform that now has a growing selection of sports and activities for users to sync up with others on.

As of this week, users have new features in the app that includes rewards and incentives for users to give feedback to each other on the app. Davies has even hosted events to bring people together in the name of socialization and activity.

"There is so much tension and fear after COVID in just communicating and connecting, and people just seem to feel a bit insecure. I didn't want people to feel that way," she says. "I wanted to create a community where people could just show up and be a part of a group because they are joining in an activity together."

Ultimately, the app — and its evolving features — is all about having fun and creating real human connections, Davies says.

"Activity and fun — adults have to have fun, and not just out at bars drinking," she says. "Sports and activities are fun — competition and learning something new is fun."

Davies shares her journey of entrepreneurship — which has included a pop music career and a real estate business — on the podcast. Listen to the interview below — or wherever you stream your podcasts — and subscribe for weekly episodes.


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