Houston research: Understanding social hierarchy is key to professional success

Houston Voices

People who accurately perceive social hierarchies are also typically high performers, in part because of their high-status connections. 10'000 Hours/Getty Images

Social climbers get on people's nerves by constantly vying to be close to whoever is in charge. No wonder disparaging names for them abound: opportunists, social climbers, clout chasers. To those around them, the climbers' motives are transparent and their undignified antics laughable – until they succeed.

In a recent paper, Rice Business Professor Siyu Yu and Gavin Kilduff of the NYU Stern School of Business looked closely at social climbers' habits and their outcomes. The researchers concluded that these industrious networkers get a (partially) bad rap. In fact, the rest of us could learn from them.

To conduct their research, Yu and Kilduff launched four separate studies with a total of 1,334 people in university and corporate settings in China and the United States. Participants were asked to identify individuals in their study or workgroups who were especially "respected, admired or influential." The respondents whose choices were also deemed high-status by the rest of the group were labeled accurate perceivers of "perceived status hierarchy" (PSH). The respondents whose choices were deemed low-status by the others were labeled inaccurate perceivers of PSH.

The researchers then asked participants whom they sought out for advice and assistance. Those who previously tested accurately for PSH, they found, had more high-status contacts than those who tested poorly.

PSH accuracy was also found to be positively associated with performance, the researchers wrote. There's a logic to this. People with an accurate understanding of PSH are more likely to seek out high-status members in their social or professional group for mentorship and advice. They may also model the high-status colleagues' behavior. Through these connections, they're able to learn habits and strategies. Their alliances with high-status individuals have the power to improve their performance, gleaned from the individuals' best practices, knowledge and skillsets.

People who are less accurate status perceivers, the researchers said, typically build rapport with individuals who are lower on the totem pole. Through these lower-status members, they may learn inefficient and detrimental work habits, limiting their chances for success. To rise in any competitive hierarchy, it is imperative to identify, align and imitate high-status individuals.

But who exactly are these coveted high-status allies – and what makes them so valuable to others? Our species evolved to seek proximity and prolonged interaction with high performers, Yu and Kilduff noted. Within homogeneous units, prestigious individuals are typically more competent than lower-status group members. High-status individuals are often generous and group-motivated, so lower-status members benefit from their superior prowess.

Important as status associations are, the researchers argued, opportunities to interact with high-status individuals are involuntarily limited for people in marginalized groups. No matter how accurate a worker's PSH discernment may be, systemic forces may keep her from ever speaking – or being listened to – by someone with a high enough status to guide or advocate for her.

At the same time, research shows that diverse opinions are important for growth and decision-making. To improve efficiency and overall functioning, Yu's team argued, schools, businesses and other institutions need to create established paths for those perceived as low-status to have access to those higher in status.

One important tool, the team wrote, is the creation of well-rounded mentorship programs. Another is a process for scouring biases from selection and hiring processes.

Want to get to the top? Being nice to the receptionist and every other employee up and down the ladder makes a difference. But you'll also need to seek out colleagues with power and prestige. So the next time you see a status-chaser in action, stifle the righteous sneer. You may even decide to swallow your pride and try to curry some favor yourself.

------

This article originally ran on Rice Business Wisdom and is based on research from Siyu Yu, assistant professor of management – organizational behavior at Jones Graduate School of Business, and Gavin J. Kilduff, associate professor of management and organizations at the Leonard N. Stern School of Business.

Most workers surveyed visualize their organization as either a ladder structure or a pyramid, and the quality of relationships in pyramid-structured workplaces is higher than in ladder-structured workplaces. Photo via Pexels

The way a workplace is structured can make or break business, Rice University research finds

houston voices

It's a paradox of power: research shows that hierarchies often undermine the very structures they are designed to uphold. Within organizations, conflicts between members can erode entire systems. In a groundbreaking paper, Rice Business Professor Siyu Yu shows that even visual perceptions of the hierarchy can influence its success.

In the first study of its kind, Yu joined a team of colleagues to explore how humans visualize the hierarchies to which they belong – and how that thought process influences group processes and outcomes.

The researchers found that most of the people they studied thought of hierarchies in terms of pyramids or ladders (a tiny minority visualized them as circles or squares). In a ladder hierarchy or stratified structure, each member occupies a particular rung. A pyramid hierarchy is more centralized, with one person at the top and multiple people on the lower levels. Think of corporate giant CISCO, a typical pyramid, versus a mid-size dry cleaning business, with the owner at the top and one person on each rung below, down to the entry-level cashier.

These are far more than fanciful images, the researchers argued. Psychological research has long shown that individuals think, feel and act in response to mental representations of their environment. Intuitively, the link between perception and behavior has been articulated as far back as biblical times: "As a man thinketh, so is he" – or, for that matter, she or they.

To better understand the practical effects of these visualizations, Yu's team conducted five studies with 2,951 people and 221 workplace groups. They chose from nationwide pools monitored by West and East Coast American universities. The studies took place in the United States and the Netherlands and included multiple ethnicities, men and women, and income groups ranging from college students to seasoned professionals earning upwards of $90,000 annually.

In the first study, the team asked participants to indicate the shape that best reflected how they thought about hierarchies: pyramid, ladder, circle or square. In the second study, the researchers measured social relationship quality within different groups: participants were asked to rate their answers to questions such as, "Are your needs met at work? Do you feel socially supported?" In the third study, the researchers focused on professional workgroups, measuring relationship quality, group performance and the likelihood that individuals compare themselves to others in the group.

Subjects who perceived their working group as a ladder, the researchers found, were more likely to compare their rank and station with others. Their relationships were also weaker: when asked whether they trusted their team members, most subjects disagreed or strongly disagreed. When asked whether they thought about if they were better or worse than their colleagues, they agreed and strongly agreed. These comparisons and lack of trust indirectly correlated with lower performance levels, the research showed.

Perceiving one's organization as a ladder structure, Yu's team argued, undermines group members' relationships with each other and hinders collective performance. In contrast, participants who visualized the same company as pyramids rated radically higher on all three quality measures.

Interestingly, the impact of these visualizations is similar, whether the visualizations reflect an actual company structure or simply an individual's perception of that structure. "It can be created by both perception and actual rank, for example, job titles," Yu said in an interview. "So, as a practical implication, companies should think about ways to reduce the ladder system, such as with a promotion system that seems more like a pyramid, or by creating the mutual belief that upward mobility within the company is not a ladder or zero-sum."

Managers, in other words, need to pay close attention to how subordinates see their workplace. Even if your firm is structured as a pyramid, your team members could perceive it to be a ladder – with a cut-throat climb to the top. For the sake of both work performance and quality of life, Yu said, managers, human resources directors and C-suite members should do their best to discern how their workers visualize the company – and, if the paradigm is a ladder, work hard to reduce the workplace vertigo that goes with it.

------
This article originally ran on Rice Business Wisdom and is based on research from Siyu Yu, an assistant professor of management and organizational behavior at the Jones Graduate School of Business Rice University.

Research and common sense suggest that membership in a high social class improves one's sense of well being. Photo by fauxels from Pexels

Rice University researcher looks into what creates social well being

houston voices

How nice! You're early. It's just you and your mat, alone for a moment at the office's weekly Zoom yoga session. Breathing in, you silently applaud yourself for investing in your well-being.

Then a guy from upper management pops onto the screen for a bit of his own inner peace. He's not even looking your way, but suddenly you're comparing yourself to a fit, well-groomed, manicured corporate star. You wonder if you're a victim of a gender wage gap. You muse whether your social standing is undermined by race, age or your choice of partner.

Humans can't help comparing social status. What goes into the social pecking order, however, is surprisingly complex. What we call social class is actually a web of subtle signals telegraphing traits including wealth, education and occupational prestige.

But the effects of social class are concrete. Membership in a high social class alters our influence over other people, our professional and personal opportunities, even our health. Social class even affects the private, internal gauge of how we're doing – what researchers call subjective well-being, or SWB. And what you, in Zoom yoga, might call your level of chill.

But why exactly is external class ranking so potent?

For years, research and common sense suggested that external social class largely determines our subjective well-being. But the exact dynamic has never been fully analyzed. So in a recent paper, Rice Business Professor Siyu Yu and colleague Steven Blader, of NYU Stern, looked closely at how the status/well-being link functions – and why, in certain cases, it's irrelevant.

According to their findings, simply belonging to a higher social class actually has a weaker, less consistent effect on inner well-being than do two specific components of class: status and power.

To analyze the way status and power affect the impact of social class, Yu and Blader designed a set of four studies. In one, they used archival data from two employee surveys, Midlife In The United States and Midlife In Japan, to measure employee status and power and how these variables affected each individual's social class and sense of subjective well-being.

In the three others, the team analyzed the interplay of social class, power and status in various walks of life. To do this, they looked at employee data sets of 325 and 370 people respectively, drawn from Amazon's Mechanical Turk (a crowdsourced marketplace favored by researchers which performs tasks virtually). In one study, the researchers ranked each participant's self-perceived social class by asking them to state their own level of status and power. In another, they asked 250 participants questions about their individual psychological needs and how they might be addressed by status or by power. In the third, they isolated the precise ways that status and power affect subjective well-being.

Status, the researchers found, greatly boosted the effect of social class on subjective well-being. Power, they found, had separate and significant effects of its own on SBW. Of the two separate factors, status had the stronger impact. The researchers theorized that this is because power, energizing as it may be, also tends to stunt feelings of social support and relatedness, which is crucial to a sense of well-being. High status, on the other hand, is by definition a reflection of relationships, which we're hard-wired to crave. As Yu and her cowriter put it, status is "voluntarily and continuously conferred based on one's personal characteristics and behaviors and, thus, others' … highly personalized assessment of our value."

Both status and power, the evidence suggested, boost inner well-being because they fulfill key psychological needs: our desire to belong, for example, or our wish to have a say in situations affecting us.

Partly because of the study's methodology limitations, however, the researchers cautioned there's more to understand. Most pressing: in the U.S. sample, between 83%-95% of participants were white. Would the researchers' current findings hold true across a broader racial spectrum? How about with groups that have spent decades overcoming outside assaults on their sense of self?

What the team's research does show definitively is the multi-faceted nature of social class – something that otherwise might seem to be monolithic. It sheds light on the various facets that make up social rank. And it spotlights the need for research on the separate effects of power, of status, and how each element fulfills psychological needs. Isolating the effects of these factors, Yu and his colleague argued, show why researchers need to consider power and status distinctly when studying issues like income, education and occupation.

Back to Zoom yoga. Breathe out. Then do your best to just look away from your high-ranking colleague in the neighboring zoom box. You're not imagining the unease you felt when he sailed into the room. Yet who knows? Your high-flying superior worker may not actually feel as respected or empowered as you'd think when he rolls up his mat and goes back to his desktop. You, meanwhile, are equipped with new analytical insights that could help establish your next goals. Do you aspire to more power? More external esteem? Or maybe you already possess some other key to inner equilibrium – some element in apart from either status and power – that research has yet to uncover.

------

This article originally ran on Rice Business Wisdom and is based on research from Siyu Yu, an assistant professor of management – organizational behavior at Jones Graduate School of Business at Rice University.

Ad Placement 300x100
Ad Placement 300x600

CultureMap Emails are Awesome

Property Showcase

Chevron enters the lithium market with major Texas land acquisition

to market

Chevron U.S.A., a subsidiary of Houston-based energy company Chevron, has taken its first big step toward establishing a commercial-scale lithium business.

Chevron acquired leaseholds totaling about 125,000 acres in Northeast Texas and southwest Arkansas from TerraVolta Resources and East Texas Natural Resources. The acreage contains a high amount of lithium, which Chevron plans to extract from brines produced from the subsurface.

Lithium-ion batteries are used in an array of technologies, such as smartwatches, e-bikes, pacemakers, and batteries for electric vehicles, according to Chevron. The International Energy Agency estimates lithium demand could grow more than 400 percent by 2040.

“This acquisition represents a strategic investment to support energy manufacturing and expand U.S.-based critical mineral supplies,” Jeff Gustavson, president of Chevron New Energies, said in a news release. “Establishing domestic and resilient lithium supply chains is essential not only to maintaining U.S. energy leadership but also to meeting the growing demand from customers.”

Rania Yacoub, corporate business development manager at Chevron New Energies, said that amid heightening demand, lithium is “one of the world’s most sought-after natural resources.”

“Chevron is looking to help meet that demand and drive U.S. energy competitiveness by sourcing lithium domestically,” Yacoub said.

---

This article originally appeared on EnergyCapital.

International Space Station welcomes astronauts from successful Axiom Mission 4

Out In Space

The first astronauts in more than 40 years from India, Poland and Hungary arrived at the International Space Station on Thursday, ferried there by SpaceX on a private flight.

The crew of four will spend two weeks at the orbiting lab, performing dozens of experiments. They launched Wednesday from NASA’s Kennedy Space Center.

America’s most experienced astronaut, Peggy Whitson, is the commander of the visiting crew. She works for Axiom Space, the Houston company that arranged the chartered flight.

Besides Whitson, the crew includes India’s Shubhanshu Shukla, a pilot in the Indian Air Force; Hungary’s Tibor Kapu, a mechanical engineer; and Poland’s Slawosz Uznanski-Wisniewski, a radiation expert and one of the European Space Agency’s project astronauts on temporary flight duty.

No one has ever visited the International Space Station from those countries before. The time anyone rocketed into orbit from those countries was in the late 1970s and 1980s, traveling with the Soviets.

“It’s an honor to have you join our outpost of international cooperation and exploration," NASA's Mission Control radioed from Houston minutes after the linkup high above the North Atlantic.

The new arrivals shared hugs and handshakes with the space station's seven full-time residents, celebrating with drink pouches sipped through straws. Six nations were represented: four from the U.S., three from Russia and one each from Japan, India, Poland and Hungary.

"It’s so great to be here finally. It was a long quarantine," Whitson said, referring to the crew's extra-long isolation before liftoff to stay healthy.

They went into quarantine on May 25, stuck in it as their launch kept getting delayed. The latest postponement was for space station leak monitoring, NASA wanted to make sure everything was safe following repairs to a longtime leak on the Russian side of the outpost.

It's the fourth Axiom-sponsored flight to the space station since 2022. The company is one of several that are developing their own space stations due to launch in the coming years. NASA plans to abandon the International Space Station in 2030 after more than three decades of operation, and is encouraging private ventures to replace it.

Screen-free hiking app developed in Houston earns 'Best of the Best' award

Peak Prize

An AI-powered, screen-free hiking system developed by Varshini Chouthri, a recent industrial design graduate from the University of Houston, has received Red Dot’s “Best of the Best” award, which recognizes the top innovative designs around the world.

Known as NOMAD, the system aims to help users stay in the moment while still utilizing technology. It will go on to compete for the Red Dot Luminary Award, the highest recognition given at the international event.

“NOMAD was truly a passion project, inspired by years of hiking growing up, where the outdoors became a place of peace, challenge, and reflection,” Chouthri said in a news release.

“I wanted to design something supporting those kinds of experiences by helping hikers feel more grounded and confident while staying present in nature. It was a way to give back to the moments that made me fall in love with the outdoors in the first place.”

The app “reimagines” outdoor exploration by removing the dependence on screens by using adaptive AI, contextual sensing, and an optional, wearable companion device. It employs a circular learning model that enables hikers to receive real-time guidance, safety alerts, personalized trip planning, hands-free navigation and more through a natural interface, according to UH.

NOMAD was developed at the Hines College of Architecture and Design’s PXD LAB. In 2023, Lunet, developed by David Edquilang at Hines College, received the “Best of the Best” recognition and went on to win the Red Dot Luminary Award.

The PXD LAB offers a platform to expand concepts into system-level designs that address real-world challenges, according to UH.

“Varshini’s work on NOMAD exemplifies the future-focused, systems-driven thinking we promote in the Advanced UX Design curriculum,” Min Kang, director of PXD LAB, added in the release. “NOMAD goes beyond being just a product; it reimagines how technology can enhance outdoor exploration without disrupting the experience.”

In addition to the Red Dot honors, NOMAD has already earned distinction from the FIT Sport Design Awards and was a finalist for the International Design Excellence Awards (IDEA) presented by the Industrial Designers Society of America.
View All Listings