10+ can't-miss Houston business and innovation events for October

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Check out these conferences, pitch competitions, networking, and more in the month of October. Photo via Getty Images

Houston's busy business event season is in full swing, and there are ton of local innovation and entrepreneurship-focused programming across the city. Here's a rundown of what all to throw on your calendar for October when it comes to innovation-related events.

This article will be updated as more business and tech events are announced.

October 4 — Softeq Venture Studio Happy Hour

The Softeq Venture Studio is excited for you to meet the newest startups accepted into its 2H 2022 Cohort. Meet the teams and learn more about how they secured $125K in funding.

You'll have the chance to meet the startup founders, learn about the problems being solved, and learn more about how the Softeq Venture Studio de-risks growing startups.

The event is Tuesday, October 4, at 5 pm, at Yardhouse (City Centre). Click here to register.

October 5 — State of the Airports

Houston Airports is one of North America's largest and busiest multi-airport systems in the world and plays an important role in the greater Houston region's position as a great global city.

State of the Airports features Houston Airports Director, Mario Diaz, who will share the latest information and growth plans for Houston's three airports. Diaz will also address the important role the Houston Airports plays in bolstering Houston's position as an international air gateway.

The event is Wednesday, October 5, 10:30 am to 1:30 pm, at the Marriott Marquis. Click here to register.

October 11 — State of Space

Earlier this month, Space City celebrated the 60th anniversary of President John F. Kennedy’s proclamation delivered at Rice Stadium, "We choose to go to the moon." Many decades ago, these words showed the world that Houston holds a place as the epicenter for the world's biggest space endeavors and while space exploration has changed tremendously since those famous words, Houston's reputation in aviation and aerospace only grows stronger.

Join the Greater Houston Partnership for State of Space on Tuesday, October 11, to hear from some of the sharpest minds in aerospace and aviation technology who continue to chart a vibrant future for Houston centered around NASA's Johnson Space Center and one of the world’s only truly urban commercial spaceports.

Speakers include:

  • Featured speaker and panelist: Vanessa Wyche, Director, NASA’s Johnson Space Center
  • Stephen Altemus, President & CEO, Intuitive Machines
  • Peggy Guirges, General Manager of Space Systems, Collins Aerospace
  • Panel Moderator: Arturo Machuca, Director, Houston Spaceport and Ellington Airport

The event is Tuesday, October 11, 10:30 am to 1:30 pm, at Omni Riverway. Click here to register.

October 12 —  Making an Impact in the Houston Tech Ecosystem

You may have heard that Jay Steinfeld was the founder and CEO of Global Custom Commerce, which operates the world’s top online window coverings retailer Blinds.com. Boot-strapped in 1996 for just $3,000 from his Bellaire garage, Global Custom Commerce was acquired by The Home Depot in 2014. Jay remained its CEO and later joined The Home Depot Online Leadership Team. After stepping away from these roles in early 2020, he has increased his involvement on numerous private company boards and serves as a director of the public company Masonite (NYSE: DOOR). He also teaches entrepreneurship at Rice University’s Jones Graduate School of Business and supports numerous charities. Jay is an Ernst & Young Entrepreneur of the Year and has earned a Lifetime Achievement Award from the Houston Technology Center. Active as an industry speaker on corporate culture, core values, how to scale a start-up, and disruption, he has more than 100 published articles.

But did you know that many of Jay’s former employees have started businesses of their own, formed angel investment funds, developed and led some of Houston’s best technology teams, and grown into pillars of the HouTech community?

Come hear what’s sure to be an intriguing panel discussion with Jay and several ex-Blinds.com’ers as they discuss company culture, core values, lessons learned, and thoughts on the HouTech ecosystem and take questions from the audience.

The event is Wednesday, October 12, at 6 pm, at the Ion. Click here to register.

October 13 — October Transitions on Tap

Transition On Tap is Greentown Labs' monthly networking event devoted to fostering conversations and connections among the climate and energy transition ecosystem in Houston and beyond. Entrepreneurs, investors, students, and friends of climatetech are invited to attend, meet colleagues, discuss solutions, and engage with our growing community. If you’re looking for a job in climatetech or energy, trying to expand your network, or perhaps thinking about starting your own energy-related company, this is the event for you.

The event is Thursday, October 13, 5 to 7 pm, at Greentown Houston. Click here to register.

October 14 — Tech, Tools and Tips: Digital Training Day at Impact Hub Houston

Struggling with a process in your business? There's probably a tech tool for that. Impact Hub Houston invites YOU to attend an extended edition of its Tech, Tools, and Tips Series hosted in partnership with Frost Bank.

The goal for this session is to provide small business owners with an overview of various digital tools that can help your day to day operations. By attending this event, you will learn about various digital tools and also have an opportunity to network with other small business owners.

The event is Friday, October 14, 8:30 am to 12:30 pm, at the Omni Riverway. Click here to register.

October 14-15 — Tejano Tech Summit 2022

The inaugural Tejano Tech Summit 2022 will bring together Latino tech founders, investors, tech and non-technical Latino employees working in tech for two days of keynotes, conversations, workshops, and networking with the goal of providing the tools and resources to help support more Latinos in tech. Presented by LSA Global & Latino Startup Alliance who’s mission is to create the foundation to foster and support the Latinx tech ecosystem in the Houston area and the State of Texas with global reach.

The event is Friday, October 14, to Saturday, October 15, at the Ion. Click here to register.

October 14-16 — Incubate Galveston + the Ion Hackathon 2022

A hackathon is a social design sprint that brings together the community to work in teams creating innovative solutions. Basically, it’s a party, and a 48-hour race between teams competing to develop solutions to problem-sets for cash prizes. Participants will work in small teams that have a collection of experts, entrepreneurs, students, and community members to tackle the below identified challenges:

  • Increase food access in urban core neighborhoods
  • Create opportunities for green initiatives, including environmental education, coastal resilience, and conservation
  • Propose home refurbishment programs and housing
  • Develop capacity for education and workforce skills development
  • Solve the plastic pollution issue in Galveston: Plastic trash in the water supply, on the beaches, and in the waterways of Galveston and surround areas affects the community in many ways (e.g., beaches look dirty, the plastic has chemicals harmful to health, and microplastics get into the environment and remain there for long periods of time. How can we solve this problem, removing and reducing waste and its downstream impacts, and make our community safer and cleaner? The plastic pollution problem can be address in the way of innovative preventive steps, innovation treatments, and public education, etc.
  • Offer creative solutions to other challenges

The event is Friday, October 14, to Sunday, October 16, at the Marmo Plaza. Click here to register.

October 19 — How to Build an App without Code, Part 1: Info Session (In-Person & Online)

Join Heather Wilson, a UX Researcher, Service Designer and Google Design Sprint Facilitator, as she teaches you how to build an app without code!

Benefits of building an app without code:

  • building a custom app could take months to a year to develop
  • coding could present problems when your mobile strategy is pivoting
  • allows for customization and the ability to make changes as needed
  • high costs can be associated with building am app
The event is Wednesday, October 19, at 6 pm, online. Click here to register.

October 20 — 2022-2023 UH Energy Symposium Series

Rising electricity prices, increasing concerns about grid reliability, and achieving carbon-free electricity in the U.S. by 2035 have refocused attention on the role of nuclear in the energy transition. This comes after a decade of low investments, accumulating nuclear waste, an aging fleet of reactors, public opposition, and regulatory mandates that stalled nuclear’s growth and led to declines in production. Meanwhile, the nuclear industry has maintained its safety record, made remarkable progress in fusion and advanced nuclear reactors, and improved operating safety and efficiency.

The first topic of the 2022-2023 Energy Symposium Series, The Future of Nuclear in the Energy Transition, will address if and how headways in advanced nuclear reactors, fusion, and waste management can overcome the challenges of economic feasibility, efficient and safe waste disposal, and build public and regulatory support for the increased deployment of nuclear energy in the U.S. We are excited to bring our panel discussion of Critical Issues in Energy back on campus this year.

The event is Thursday, October 20, at 6 pm, at Hilton University of Houston - Conrad N. Hilton Ballroom . Click here to register.

October 26 — GRIT Awards and Best Energy Workplaces

Join ALLY Energy on October 26, 2022, to honor this year's winners of the 6th annual GRIT Awards and Best Energy Workplaces. New this year: lifetime achievement award winners. Click here to learn more about them.

The event is Wednesday, October 26, from 9 am to 1 pm, at The Bell Tower on 34th Street . Click here to register.

October 26-27 — Fuze

Fuze is bringing together the builders and innovators in energy tech. Shutting down 5 blocks in downtown Houston for two days and covering three content tracks, the event is focused on discovering breakthroughs in energy technology.

The event is Wednesday, October 26, to Thursday, October 27, at 8th Wonder Brewery. Click here to register.

October 27 — Aerospace Investment & Engagement

Join the Houston Angel Network as they discuss the current and future state of aerospace innovation and investment, followed by pitches.

The event is Thursday, October 27, at 8 am to 1 pm at the Ion. Click here to register.

October 27 — Space-Related Technology Development and the Houston Innovation Community

In these presentations, Mr. Montgomery Goforth and other aerospace subject matter experts will discuss the technology development challenges faced by NASA’s Johnson Space Center and the surrounding Aerospace community in our ongoing efforts as the hub of human spaceflight. Presentations will focus on the ways in which these challenges, and the associated opportunities, can be leveraged by Houston’s innovation community.

The event is Thursday, October 27, at 4 pm at the Ion. Click here to register.

October 29 — TEDxHOUSTON COUNTDOWN

In the spirit of TED Countdown — a movement to champion and accelerate solutions to the climate crisis — TEDxHouston is hosting its first in-person Countdown event to spotlight innovators, advocates, and artists at the forefront of energy, sustainability, built environment, and environmental justice. Over 300 attendees and participants will enjoy cultural exhibits throughout POST with works aimed to evoke responses to our changing climate from designers and artists including Mel Chin, Luis Berrios Negron, and architect Juan Jose Castellon. The day will conclude with a celebration in POST’s “X” Atrium that is free and open to the public.

The event is Saturday, October 29, at 10:40 am at the Post Houston. Click here to register.

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Here's your one-stop shop for innovation events in Houston this month. Photo via Getty Images

10+ can't-miss Houston business and innovation events in October

where to be

This month, Houstonians have yet another good batch of in-person and online innovation events, and you and your tech network need to know about them.

Here's a roundup of virtual events not to miss this month — like demo days, workshops, conventions, and more.

Note: This post might be updated to add more events.

October 5 — Perfecting Your Pitch

"Zoom in" for The Ion's event, Perfecting your Pitch. DeckLaunch and Fresh Tech Solutionz will discuss the importance and value of your pitch deck when reaching your target audience.

The event is on Tuesday, October 5, at 1 pm. It's free and happening online. Click here to register.

October 5-6 — re:3D SBIR Workshop

The purpose of this workshop is to train and equip participants to identify a federal opportunity and apply for an SBIR/STTR.

The event is on Tuesday, October 5, and Wednesday, October 6, beginning at noon. It's free and happening online. Click here to register.

October 6 — Email Marketing: A How To

Join The Cannon's HubSpot for Startups' partners for a fast-paced session covering the key elements of Email Marketing! In this workshop, we'll go over HubSpot's playbook for creating a winning email marketing strategy, generating traffic to your website and converting traffic into leads, and leveraging automation to nurture leads- Email marketing best practices and common mistakes to avoid.

The event is on Wednesday, October 6, at 1 pm. It's free and happening online. Click here to register.

October 12-14 — Ignite Healthcare Network's 2021 Fire Pitch: Semi-Finals

Fire Pitch 2021 is Ignite Healthcare Network's 5th annual mini-accelerator program created to encourage innovation in emerging women-led digital health and med-tech companies. The program provides women-led healthcare startups with the unique opportunity to engage with potential customers and investors to assess their solutions and advise them on what they need to build successful businesses.

The summit is Tuesday, October 12, to Thursday, October 14. Click here to register.

October 13 — State of the City Address

This signature event, hosted and produced by Houston First Corporation is an opportunity for community and business leaders to reflect upon the year's challenges and celebrate the city's successes as they hear directly from Houston's CEO.

The event is on Wednesday, October 13, at 11:30 am. Tickets start at $150 and the event is hosted at Hilton Americas-Houston. Click here to register.

October 25 — Climathon 2021 Kick-Off

Impact Hub Houston kicks off Climathon 2021! Come learn about this year's challenges, connect with the teams, and get ready for the week. Impact Hub envisions a more prosperous, inclusive, climate-resilient economy, where finance flows to green projects and activities, and where motivated people are empowered with the skills and capacity they need to take action.

The event is on Monday, October 25, at noon. It's free and happening online. Click here to register.

October 25-29 - InnovateEnergy Week 2021

Today's energy companies are working with more emerging technology than ever before, with new projects and technology announced daily.

To enable the growth of these technologies and focus on the impact they are having with the digitalization of energy projects, we are bringing together 4 major Summits to Houston for innovation & emerging tech leaders to attend in one place at one time, including;
  • 5th Annual Energy Drone & Robotics Summit
  • 3rd Annual Industrial XR Summit-
  • Energy EdgeTECH & Industrial Digital Twin Summit
  • MethaneTECH Forum

The events run Monday, October 25, through Friday, October 29, at the Woodlands Waterway Marriott Convention Center. Click here to register.

October 25-26 — Frontiers of Brain Science and Medicine - The Welch Foundation conference

The Welch Foundation's 64th conference, titled "Frontiers of Brain Science and Medicine," will explore the brain and the new technologies driving fresh insights into this still little-understood organ. The conference is divided into four sessions over two days, featuring presentations from some of the top global researchers in brain science.

The conference is Monday, October 25, through Tuesday, October 26. It's free and happening online. Click here to register.

October 25-26 — Ken Kennedy AI and Data Science Conference

Join the virtual Ken Kennedy AI and Data Science Conference, which will feature invited keynote speakers, technical program, sponsors, student poster presentations, and an outdoor networking reception. This year, expect an exciting lineup of speakers from NASA, IBM, AWS, Human Rights Data Analysis Group, Lawrence Livermore National Laboratory, and Rice University.

The conference is Monday, October 25, through Tuesday, October 26. It's free and happening online. Click here to register.

Wednesday, October 27, will offer an in-person add-on day to the conference with a technical workshop highlighting deep learning and high-performance computing with Alex Smola, VP of AWS, and Anshumali Shrivastava with Rice University. Workshop registration comes with a small fee. Click here to register.

October 26 — Digital Fight Club: Houston 2021 (Virtual Edition)

Tired of boring Zoom calls? Digital Fight Club is turning the virtual event world on it's head with the first Digital Fight Club, Virtual Edition. Just like IRL, two experts in their fields go up against each other in front of a raucous virtual audience.

The event is Tuesday, October 26, at 6:30 pm. Click here to register.

October 26-27 — Houston DiverseCity Summit

The Houston DiverseCity Summit will inspire action to advance equity and inclusion in the greater Houston region. The Summit offers content for companies and organizations of all sizes with a focus on best practices, peer connection, and first-rate resources to help you mature your diversity, equity and inclusion (DEI) strategies.

The summit is Tuesday, October 26 (in person), and Wednesday, October 27 (online). Click here to register.

October 27 — Energy Tech Night

Each Energy Tech Night offers insights from energy digitalization experts and rapid-fire pitches from the cutting edge in startups offering solutions for the energy challenges of today and tomorrow. After the rapid fire pitches, there is a panel of industry leaders having an open discussion on important topics. Presenters include: LiquidFrameworks, Soft Serve, Simetry, eLynx, Inside Petroleum, and GeoNote.

The event is on Wednesday, October 27, at 6 pm. Tickets start at $50 and the event is hosted at The Heights Theater. Click here to register.

October 27 — Houston Startup Showcase Semifinals

The Ion's four semifinalists will come together on the virtual stage and compete for a chance to move on to the finals. Watch the four startups pitch their company and see who the judges will select to move on to the final round and have the opportunity to compete for the prize package.

Presenting Companies:

The event is on Wednesday, October 27, at 6 pm. It's free and happening online. Click here to register.

October 27 — The Ion's Industry Day

The Ion District Team and General Contractor, Gilbane welcomes MWDBE firms to learn more about potential opportunities. The area has $15 million in upcoming construction opportunities. There will be a discussion of The District Garage Construction, Vendor opportunities, Q&A Session, and a Tour of The Ion District.

The event is on Wednesday, October 27, at 4 pm. It's free and happening at The Ion. Click here to register.

October 28 — The 2021 MassChallenge U.S. Showcase and Awards

The 2021 MassChallenge U.S. Showcase and Awards is a celebration of creativity and innovation coming from the minds of entrepreneurs building game changing businesses that will impact the way we live, work, and play. Check this year's Boston, Rhode Island, Houston & Austin cohorts at the event.

The event is on Thursday, October 28, at 3 pm. It's free and happening online. Click here to register.

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Houston-based equitable entrepreneurship tech platform expands programs

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Fresh off of celebrating the dismissal of a lawsuit from former Trump Administration officials, Hello Alice is expanding some of its offerings for entrepreneurs.

In partnership with top organizations — like Progressive, Antares Capital, Wells Fargo, and FedEx — Hello Alice has added new offerings for its 2024 Boost Camp programs, a mix of skill-building support and grant opportunities.

“We are fortunate to continue working with great enterprise partners who share our commitment to supporting Main Street through crucial grants and mentorship programs,” Carolyn Rodz, CEO and co-founder of Hello Alice, says in a news release. “Small businesses drive our economy, yet often lack the necessary financing and resources. By partnering with major companies, Hello Alice is ensuring that small businesses have access to the tools and opportunities they need to thrive and create jobs in their local communities. Together, we are building a robust support system that fosters innovation and growth for small businesses across the country.”

This year's programs, according to Hello Alice, are as follows:

  • Antares Capital REACH Cohort: The Antares REACH Grant Program provides $20,000 grants to small businesses. Grant recipients will also take part in Antares’ Growth Track Boost Camp program, a digital community which will be home to monthly business coaching workshops, mentorship, networking, and more. Applications are open until June 28, and the program begins August 8.
  • Progressive Driving Small Business Forward Grant & Booster Camp Program: Progressive is dedicating $1 million to award 20 deserving businesses with a $50,000 grant each. Grant recipients will be invited to attend an exclusive 12-week virtual Boost Camp coaching program. Applications have closed for the program beginning September 10.
  • Wells Fargo: Wells Fargo is supporting four virtual accelerator programs over the next 18 months, designed to support up to 500 participants for each program, with a focus on business health and credit-building practices. Applications will be announced this summer for the program, which will begin in early fall.
  • FedEx: The FedEx Entrepreneur Fund supports entrepreneurs in the United States by providing them with the necessary funding, resources, and networks to enhance the success of their businesses, including the Boost Camp coaching program.
    • Applications will be announced this fall for the program, which will begin in the winter.

More information and application access is available online.

Last year's Boost programs benefitted 100 small businesses, according to Hello Alice, which reported that the 2023 Antares REACH Cohort resulted in 60 percent of participants seeing an increase in their Business Health Score and 93 percent felt better equipped to confront challenges and capitalize on opportunities. In the end, 85 percent of participants feeling more optimistic about their business growth prospects.

"Hello Alice is proud to partner with high-level enterprise companies to empower small businesses and foster their success," Natalie Diamond, vice president of business development at Hello Alice, adds. "Together, we are creating unparalleled opportunities for entrepreneurs to achieve brand success, drive financial fitness, and thrive in today's competitive market. Our joint endeavors not only offer access to capital and resources but also provide tailored guidance and mentorship, arming small business owners with the insights and support necessary to navigate challenges and seize growth opportunities.”

Houston company's sustainable oil product reaches milestone production capacity 5 years early

overachieving

Houston-based biotech company Cemvita has achieved a key production goal five years ahead of schedule.

Thanks to technology advancements, Cemvita is now capable of generating 500 barrels per day of sustainable oil from carbon waste at its first commercial plant. As a result, Cemvita has quadrupled output at the Houston plant. The company had planned to reach this milestone in 2029.

Cemvita, founded in 2017, says this achievement paves the way for increased production capacity, improved operational efficiency, and an elevated advantage in the sustainable oil market.

“What’s so amazing about synthetic biology is that humans are just scratching the surface of what’s possible,” says Moji Karimi, co-founder and CEO of Cemvita. “Our focus on the first principles has allowed us to design and create new biotech more cheaply and faster than ever before.”

The production achievement follows Cemvita’s recent breakthrough in development of a solvent-free extraction bioprocess.

In 2023, United Airlines agreed to buy up to one billion gallons of sustainable aviation fuel from Cemvita’s first full-scale plant over the course of 20 years.

Cemvita’s investors include the UAV Sustainable Flight Fund, an investment arm of Chicago-based United; Oxy Low Carbon Ventures, an investment arm of Houston-based energy company Occidental Petroleum; and Japanese equipment and machinery manufacturer Mitsubishi Heavy Industries.

Tech disruptions sparked by Texas co.'s update highlight the fragility of globally connected technology

Airlines, banks, hospitals and other risk-averse organizations around the world chose cybersecurity company CrowdStrike to protect their computer systems from hackers and data breaches.

But all it took was one faulty CrowdStrike software update to cause global disruptions Friday that grounded flights, knocked banks and media outlets offline, and disrupted hospitals, retailers and other services.

“This is a function of the very homogenous technology that goes into the backbone of all of our IT infrastructure,” said Gregory Falco, an assistant professor of engineering at Cornell University. “What really causes this mess is that we rely on very few companies, and everybody uses the same folks, so everyone goes down at the same time.”

The trouble with the update issued by CrowdStrike and affecting computers running Microsoft's Windows operating system was not a hacking incident or cyberattack, according to CrowdStrike, which apologized and said a fix was on the way.

But it wasn't an easy fix. It required “boots on the ground” to remediate, said Gartner analyst Eric Grenier.

“The fix is working, it’s just a very manual process and there’s no magic key to unlock it,” Grenier said. “I think that is probably what companies are struggling with the most here.”

While not everyone is a client of CrowdStrike and its platform known as Falcon, it is one of the leading cybersecurity providers, particularly in transportation, healthcare, banking and other sectors that have a lot at stake in keeping their computer systems working.

“They’re usually risk-averse organizations that don’t want something that’s crazy innovative, but that can work and also cover their butts when something goes wrong. That’s what CrowdStrike is,” Falco said. “And they’re looking around at their colleagues in other sectors and saying, ‘Oh, you know, this company also uses that, so I’m gonna need them, too.’”

Worrying about the fragility of a globally connected technology ecosystem is nothing new. It's what drove fears in the 1990s of a technical glitch that could cause chaos at the turn of the millennium.

“This is basically what we were all worried about with Y2K, except it’s actually happened this time,” wrote Australian cybersecurity consultant Troy Hunt on the social platform X.

Across the world Friday, affected computers were showing the “blue screen of death” — a sign that something went wrong with Microsoft's Windows operating system.

But what's different now is “that these companies are even more entrenched,” Falco said. "We like to think that we have a lot of players available. But at the end of the day, the biggest companies use all the same stuff.”

Founded in 2011 and publicly traded since 2019, CrowdStrike describes itself in its annual report to financial regulators as having “reinvented cybersecurity for the cloud era and transformed the way cybersecurity is delivered and experienced by customers.” It emphasizes its use of artificial intelligence in helping to keep pace with adversaries. It reported having 29,000 subscribing customers at the start of the year.

The Austin, Texas-based firm is one of the more visible cybersecurity companies in the world and spends heavily on marketing, including Super Bowl ads. At cybersecurity conferences, it's known for large booths displaying massive action-figure statues representing different state-sponsored hacking groups that CrowdStrike technology promises to defend against.

CrowdStrike CEO George Kurtz is among the most highly compensated in the world, recording more than $230 million in total compensation in the last three years. Kurtz is also a driver for a CrowdStrike-sponsored car racing team.

After his initial statement about the problem was criticized for lack of contrition, Kurtz apologized in a later social media post Friday and on NBC's “Today Show.”

“We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption,” he said on X.

Richard Stiennon, a cybersecurity industry analyst, said this was a historic mistake by CrowdStrike.

“This is easily the worst faux pas, technical faux pas or glitch of any security software provider ever,” said Stiennon, who has tracked the cybersecurity industry for 24 years.

While the problem is an easy technical fix, he said, it’s impact could be long-lasting for some organizations because of the hands-on work needed to fix each affected computer. “It’s really, really difficult to touch millions of machines. And people are on vacation right now, so, you know, the CEO will be coming back from his trip to the Bahamas in a couple of weeks and he won’t be able to use his computers.”

Stiennon said he did not think the outage revealed a bigger problem with the cybersecurity industry or CrowdStrike as a company.

“The markets are going to forgive them, the customers are going to forgive them, and this will blow over,” he said.

Forrester analyst Allie Mellen credited CrowdStrike for clearly telling customers what they need to do to fix the problem. But to restore trust, she said there will need to be a deeper look at what occurred and what changes can be made to prevent it from happening again.

“A lot of this is likely to come down to the testing and software development process and the work that they’ve put into testing these kinds of updates before deployment,” Mellen said. “But until we see the complete retrospective, we won’t know for sure what the failure was.”

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