5 things to know before you get rid of your company's old electronics

Guest column

Here's what you need to know before you toss out your old computers. Walter Zerla/Getty Images

It's important for all companies to take certain factors into consideration before they get rid of their excess electronics. I've worked in the technology industry for over 20 years, helping customers across all industries ensure the proper and secure disposal of their equipment. I specifically want Houston businesses to be aware of some of the less-obvious facts when it comes to electronics recycling and disposal — and for them to know that trusted, locally based IT asset disposition (ITAD) services are available.

The world produces 40 million tons of e-waste annually, and only 20 percent of that is being disposed of properly.

Electronic waste and its environmental effects are a serious global issue. When businesses go through technology refreshes, much of their equipment ends up sitting in landfills; this can be avoided, though. Like other widely used materials, such as glass, paper, and plastic, excess electronics and their parts can be recycled, too.

Law firms, health centers, financial institutions, and many other types of businesses aren't necessarily expected to break down electronics and recycle pieces themselves. All businesses, though, are obligated to work with a trusted IT asset disposition partner when disposing of or replacing electronic equipment to ensure that best practices for removal are followed.

Recycling and disposal experience matter when it comes to ensuring compliance with federal and environmental laws. 

Major countries around the globe, including the United States, have implemented strict recycling laws. Especially in recent years, the federal government has placed a heavy emphasis on proper electronics disposal practices. New tech products and their upgraded versions are released constantly, replacing older equipment with the latest and greatest.

For businesses, technology refreshes are often large-scale, requiring a major equipment overhaul. When mass amounts of products are left to contend with, it's easy (and common) to overlook key details. It is important to note that some environmental laws will vary by state and even by city ordinance.

Companies should partner with an ITAD professional that prioritizes reliability and is certified to a recognized, international recycling standard. e-Stewards certification offers a great example of globally responsible recycling practices that operate in accordance with specific laws. The right ITAD partner can help companies protect their overall brand integrity while staying in compliance with recycling laws.

The only way to ensure that sensitive information is safely eliminated is to wipe or shred drives.   

The rise of data breaches in the U.S. — both small and large — is concerning. Breaches often take place because hardware is handled improperly. Technology refreshes are very common, usually occurring about every two to five years for businesses.

Across office spaces, millions of megabytes of data are stored on employees' equipment. All devices, from PCs to desk phones, house potentially sensitive company information. The drives in computers are usually most at risk for compromising data. Fortunately, data can be safely removed by wiping information off the hardware or shredding it to unrestorable size.

Value can be recovered from excess electronics. 

Depending on the equipment and hardware specifications, some electronics can be remarketed as whole products or sold for their individual parts. Excess electronics are often resold at a small percentage of their original purchase price, though. But, when monetary value can be recovered from parts, companies can invest recouped revenues into new equipment.

The secondary market for excess IT equipment is quite large. Partnering with an ITAD professional that has the right network and connections can help customers achieve maximum return on investment for their equipment.

Local, on-site disposal solutions are conveniently available.  

Proper electronics recycling is easy when you partner with a trusted, experienced IT asset disposition professional. Instead of having product shipped to warehouses, companies can elect for disposal solutions to come to them. Shred trucks can wipe and destroy data off of about a thousand hard drives or SSDs per hour.

Serving as an extension of an ITAD professional's warehouse, shred trucks offer the same quality of services, but are fully mobile. On-site data sanitization services, complete with certificates of wiping and destruction, can be included. A company's IT equipment can be securely removed and documented without ever having to leave its premises.

As a facilities manager, IT supervisor, CTO, or CIO, if you don't already have a technology recycling program in place, you should start assessing your needs. If you do have an IT asset disposition program in place, make sure your partner is thoroughly qualified. The five disposal facts I've listed should serve as a guidepost for industry best practices.

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Ed Wooten is Smith's director of ITAD, or IT asset disposition.

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Meet the innovator who's leveraging big tech to advance Houston's ecosystem equitably

HOUSTON INNOVATORS PODCAST EPISODE 188

At a glance, Rob Schapiro's resume might not make the most sense. A trained geologist with decades of experience in the energy sector, Schapiro made the move to Microsoft three years ago.

"I saw this disconnect between technology companies and energy companies — they didn't really speak the same language," he says on this week's episode of the Houston Innovators Podcast. "I thought I could help potentially solve this problem and work between the two as a sort of translator."

Now, as Microsoft’s Energy Acceleration Program director and site leader for the company’s Houston office, which is located in the Ion, Schapiro is deeply embedded in Houston's innovation ecosystem and is dedicated to helping advance Houston's role energy transition in a sustainable and equitable way.

Inspired by the murder of George Floyd, Schapiro says he sought out opportunities in his personal life to expand his contribution to the community as an ally, and he became a big brother in Big Brothers Big Sisters. Microsoft, too, is active in supporting the community through partnering with local organizations, including SUPERGirls SHINE Foundation, the G-Unity Foundation Inc., and more.

"This has been one of the most rewarding aspects of my job, that I've had the ability to leverage the might of Microsoft and my own privilege to have an impact on real people," Schapiro says. "Microsoft's mission is to empower every person and every organization on the planet to achieve more, and when you think about how you do that, it's really daunting. We realized that in order to do that, it's going to require a workforce that looks really different than it does today."

Microsoft knows too well the changing workforce, both from a diversity perspective and when it comes to artificial intelligence and other new technology. In its recent Work Trend Index report, the company found that, rather than being afraid of AI replacing jobs, the majority of the workforce is interested in applying AI to mundane tasks.

Schapiro shares more about his view of how AI will affect the workforce, plus what all the energy industry needs to focus on amid the energy transition, on the podcast. He also weighs in on how Houston's innovation ecosystem has evolved and where he hopes it's going. Listen to the interview below — or wherever you stream your podcasts — and subscribe for weekly episodes.

Greentown Houston announces plans for wet lab, calls for feedback from members

seeing green

Greentown Houston has announced it's building a new wet lab facility — but first, they need some help from the community.

Greentown Labs, which is dual located at their headquarters in Somerville, Massachusetts, and in the Ion District in Houston, has announced that they are building out a wet lab in their Midtown space.

"We have heard from several startups as well as corporate partners in the ecosystem that are looking for wet lab space," says Lara Cottingham, vice president of strategy, policy, and climate impact at Greentown Labs. "Greentown has experience running wet labs from our location in Somerville. We're excited to be able to offer wet lab space to climatetech startups as an additional amenity to the Ion District.

Although Greentown's Boston-area location has wet lab space, Cottingham says the organization is not interested in copying and pasting that same facility. Greentown wants to provide the tools that the Houston ecosystem needs, and that requires getting feedback from its current and potential members.

"We want to announce to the community that this is something we're going to build — but we still need a lot of feedback and input from startups so we can learn what exactly they need or want to see from the wet lab," Cottingham tells InnovationMap. "No two wet labs are the same."

Right now, there aren't any details available about timeline or specifics of the new facility. Greentown is prioritizing getting feedback from its members and having conversations with potential sponsors and corporate partners.

"Corporate partners are a big part of the ecosystem and the community at Greentown. They can be so many things to our startups — mentors, customers, investors," Cottingham says. "And in this space, they can help us sponsor and financially support the wet lab. We're still fundraising — we have some partners that have committed to funding, but we're still looking for more funding."

In addition to monetary contribution, Cottingham says they are looking for other options as well, from partnerships with equipment providers, hazardous materials management, and more.

Startups that need wet lab space are encouraged to fill out the online form, which will be open through the summer, and potential corporate partners can express their interest online as well.

Greentown Houston opened its doors in 2021 and has since grown to house more than 75 energy and climatetech startups, as well as several accelerators, thanks to support from dozens of corporate partners.

Recently acquired Houston hospitality tech company continues to expand following fresh funding

tech growth

Houston-based HungerRush, which is a point-of-sale system that includes payment-processing, digital ordering, customer engagement, and delivery management, continues to spread its impact to businesses big and small.

A New York private equity firm, Corsair Capital, saw the potential for the cloud-based POS software and purchased a majority stake in HungerRush last summer. In 2022, HungerRush was on target to reach $100 million in recurring revenue according to The Deal.

HungerRush aims to serve an industry that according to the tech company, 80 percent think technology is the way to go to assist restaurants with labor shortages and other barriers. HungerRush acquired artificial intelligence text ordering app OrderAI, ordering and marketing company 9Fold LLC and Menufy.com over the past two years to grow its reach.

In the first quarter, the company introduced a comprehensive all-in-one POS system bundle designed to meet the needs of independent operators (IOs), with the overall goal of providing a tech stack to transform the experiences of both restaurant staff and customers. Their partnership with Menufy, which helps IOs drive both growth and profitability through an online website and mobile app ordering experience and currently serves over 15,000 restaurants across the US market, has helped to deliver the transformed IO experience to pizza restaurants and our offerings have quickly expanded to serve Vietnamese and Mexican restaurants as well.

One of the businesses seeing the benefits of platforms like HungerRush is Little Pop’s Pizzeria, which is a Naperville, Illinois-based pizza spot that uses the HungerRush to communicate to help the small business keep up with the large demands of the Chicagoland suburbs.The platform’s help has led to substantial business growth.

“Thanks to having 5,000 loyalty program customers stored in HungerRush, we were able to quickly communicate the new curbside pickup and no contact delivery options,” says HungerRush user Mike Nelson of Little Pop’s Pizzeria. “Getting the word out through email and Facebook has increased our business by 75 percent.”

HungerRush continues to flourish in a crowded marketspace, which Chief Revenue Officer Olivier Thierry attributes to the platform’s accessibility to the audience and variety of features.

“While speaking to small business restaurant owners, we continued to hear the unique challenges they faced around having to navigate multiple delivery app interfaces, labor scheduling solutions, and other tools – resulting in many ending the month under their goal quotas, “ Thierry says. “Our tech tools arm our IOs to be able to manage omnichannel ordering, inventory, loyalty programs, and labor scheduling - but most importantly, support them where they need it the most to be successful in today’s digital world.”
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