City offers internet vouchers to low-income Houstonians amid pandemic
tech support
It's an increasingly digital world, and COVID-19 has just accelerated that trend exponentially. Yet, there are still tons of Houstonians operating offline due to socioeconomic inequities.
The Houston City Council recently approved a $624,960 program with funding from the CARES Act to help bridge this gap. The program, by Mayor Sylvester Turner's Health Equity Response (H.E.R.) Task Force in partnership with Comcast, will provide 5,000 internet vouchers to low-income Houstonians. Applications for the vouchers are open from now until December 20, 2020, and will be distributed on a first-come, first-served basis. They will provide internet for one calendar year.
"This pandemic has highlighted the importance of quality internet service particularly for those vulnerable populations who must stay at home to stay safe," says Mayor Sylvester Turner in a news release. "This program will provide a lifeline for citizens that have struggled through the pandemic without internet access and a way to stay informed, connected and safe during these challenging times."
To be eligible for the voucher, applicants must live in the city of Houston and have a Comcast serviceable address, as well as meet two personal sets of criteria. First, they must prove that their total household income before February 2020 was lower than 80 percent of the area median income, and second, they must either be over age 65, a person with disabilities, households with children less than five years of age, or a person between 16-24 who is not currently enrolled in school or participating in the workforce.
"During this unprecedented time, it is vital for Houstonians to stay connected to the Internet — for education, work, and personal health reasons," says Comcast's Melinda Little, director of Government Affairs in the Houston Region, in the news release. "We're proud to partner with the City of Houston and Mayor Sylvester Turner's Health Equity Response Task Force to help keep Houstonians connected through our Internet Essentials Program."
While there are existing internet access programs, this program, which is complementary to the city's Computer Access Program, is specifically targeting critical groups that have been overlooked.
"The shift online in everything from grocery shopping to accessing healthcare has been an additional barrier that Houstonians with disabilities have been forced to confront as a result of COVID-19," says Gabe Cazares, director of the Mayor's Office for People with Disabilities, in the release. "Thanks to Mayor Turner's commitment to equity and accessibility and the City Council's support, this program will breakdown that barrier by providing in-home internet access for qualifying Houstonians with disabilities, enhancing their independence and self-determination."