There's no "I" in team, but getting your coworkers on the same "we" perspective can be tough. Here's why it's important, according to Rice University's research. Pexels

You just got a promotion — along with a brand-new work team whose members barely speak to one another. But first-rate cooperation is essential if you're going to deliver for your client. So you decide to spend a month getting to know each of your workers.

One is competent but bitter, frustrated by years of small mistakes by a colleague, mistakes that add to her own workload. Another, the one making the mistakes, seems so distracted he may as well be working at another company. Others have their own quirks. And to make matters worse, another department is set to merge its employees with your creaky, cranky team in a few months. How are you going to understand all these individuals, much less get them into shape as a unit?

For many managers, training and reading can help provide guidance. Others may hire an outside consultant and resort to team-building activities. But where does that outside expertise — not to mention training and reading — come from? It's based on academic research.

Rice Business professor Utpal Dholakia and colleagues René Algesheimer of the University of Zurich and Richard P. Bagozzi of the University of Michigan are among the scholars updating what we know about the dynamics of group decisions. Starting with classic group behavior theory, the scholars developed a series of sociologically-based models for analyzing small teams.

To better understand the existing shared intentions and attachment between teammates, Dholakia and his colleagues used a novel set of questions to survey 277 teams of computer gamers, each comprised of three people. They ran the survey responses through variations of a classic model called the Key Informant, which depends on the observations of group members about the social relationships inside a group.

Next, the researchers applied a sociological theory called Plural Subject Theory, focused on what's known as "we-attitude." That's exactly what it sounds like: verbally and actively treating an endeavor as a group project.

The core of this theory, the notion that successful teams frequently use collective pronouns when they discuss themselves and cognitively conceive of themselves as "we," has been heavily studied. Groups whose members think in terms of "we" act more cohesively and are measurably more committed to collectively reaching their goal.

To enhance the way these attitudes are measured, Dholakia created multiple variations of a new model. These differ from previous models because they include information not just from a "key informant," but from every member of a group. The researcher asks group members questions about themselves, their impressions of others in the group, their impressions about how others in the group think of each member and impressions about the group as a whole. This longer, more elaborate approach offers fresh insights about a group's shared consciousness — which provides a valuable new research outcome.

The professors found that this revision of classic key informant model generally worked the best of the various group-analysis models they tested — even improving on the original key informant approach. Future researchers, Dholakia notes, should consider the context of the team situation to decide which configuration of members is best to analyze.

So the next time you find yourself nonplussed by a chaotic group dynamic at work, remember you are in time-honored company — and that help is out there. By updating the key informant model, Dholakia and his colleagues have added to the analytical toolbox something that can help whip that team into shape. Whether it's an army of accountants or a network of hospital workers, Dholakia writes, the first step to creating a real team is analyzing which intentions they truly share.

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This article originally appeared on Rice Business Wisdom.

Utpal Dholakia is the George R. Brown Professor of Marketing at Jones Graduate School of Business at Rice University.

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Space City News: Houston Spaceport receives grant, unicorn hires architecture firm

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The Space City is starting 2022 off strong with news launching out of the Houston Spaceport — a TK-acre space in TK Houston.

The two big headlines include a unicorn company releasing the latest details of its earthbound project and fresh funds from the state to support the space ecosystem in Texas.

Governor Abbott doles out $10M in spaceport grants

Texas has launched fresh funding into two spaceport projects. Image via fly2houston.com

Last week, Gov. Greg Abbott announced $10 million in funding to two Texas spaceports as a part of the state's Spaceport Trust Fund. The Houston Spaceport Development Corp. received $5 million and the Cameron County Spaceport Development Corp. received $5 million.

The fund is administered by the Governor's Office of Economic Development and Tourism and was created to support the development of spaceport infrastructure, create quality jobs, and attract continuing investments that will strengthen the economic future of the state, according to a news release.

"For decades, Texas has been a trailblazer in space technology and we are proud to help cultivate more innovation and development in this growing industry in Cameron and Harris County," says Abbott in the release. "This investment in the Cameron County and Houston Spaceport Development Corporations will create even more economic opportunities for Texans across the state and continue our legacy as a leader in space technology."

Axiom Space hires Dallas-based architecture and engineering firm

Axiom Space has made progress on developing its 14-acre headquarters. Image via axiomspace.com

Houston-based unicorn Axiom Space has announced that it awarded Dallas-based Jacobs the architecture and engineering phase one design contract. The firm will be working on the 100,000-square-foot facility planned for the 400-acre Houston Spaceport at Ellington Airport.

Axiom Space's plans are ro build the first commercial space station that will provide a central hub for research, to support microgravity experiments, manufacturing, and commerce in low Earth orbit missions, according to a news release.

"This is an exciting and historic moment for Axiom and the greater Houston area," says Axiom CTO Matt Ondler in the release. "For the first time, spacecraft will be built and outfitted right here in Houston, Texas. This facility will provide us with the infrastructure necessary to scale up operations and bring more aerospace jobs to the area. With this new facility, we are not only building next generation spacecraft, but also solidifying Houston as the U.S. commercial industry's gateway to space."

Axiom Space, which raised $130M in venture capital last year, is building out its 14-acre headquarters to accommodate the creation of more than 1,000 high-paying jobs, from engineers to scientists, mathematicians, and machinists.

"Houston is a city built on innovation and is becoming a next-generation tech hub in the United States," says Ron Williams, senior vice president at Jacobs. "Privately funded infrastructure will drive U.S. leadership in space. Jacobs is committed to providing integrated solutions to accelerate the future of commercial space operations."

Houston food charity scores prestigious Amazon tech grant

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One of Houston’s most cherished food charities has been recognized for its tech prowess. Houston Food Bank has been awarded the Amazon Web Services (AWS) Imagine Grant.

The endowment honors “the vision and work of nonprofit organizations as they seek to improve their communities and the world with the help of cloud technology,” per a press release.

Specifically, the food bank was recognized in the Go Further, Faster category for the launching of a cloud-native digital logistics platform to better serve vulnerable populations facing food insecurity (that insecurity was greatly exacerbated by the COVID-19 pandemic, the food bank notes.

Each winner in this category receives up to $150,000 in unrestricted funding, up to $100,000 in AWS Promotional Credit, and essential engagement with AWS technical specialists.

The challenges of COVID and the pandemic forced the food bank to get creative — and it responded. The food bank began delivering meals in March 2020 as part of its COVID-19 response through partnerships with volunteers, staff, corporate donors, and organizations such as CrowdSource Rescue, Task Rabbit, and Amazon.

This pilot has been a success: to date, more than 2.3 million meals have been delivered to those in need, the food bank notes in press materials.

Tech-wise, the food bank’s Home Delivery Platform operates using a cloud-native serverless architecture which includes heavy use of AWS services (AWS Lambda, Amazon DynamoDB, Amazon API Gateway, AWS Amplify, and more), with a mobile web responsive front-end written in React/Typescript.

The client side is split across four responsive web applications, each with a different function: Home Delivery management, pantry management, client orders, and driver deliveries. All of these apps utilize shared components and APIs that communicate with each other based on the different user personas.

Pariveda Solutions serves as the technology partner for the implementation of this platform. The project is a capability expansion on top of an existing manual process to deliver food to clients.

Houston Food Bank applied for the Imagine Grant in order to enhance their process digitally, connect submitted orders to the client’s nearest pantry, and manage delivery operations more effectively, with an emphasis on time management and delivery logistics, the organization notes in a release.

“With the success of our home delivery operations, Houston Food Bank’s goal now is to scale operations to expand home delivery for greater reach and impact,” said HFB president/CEO Brian Greene in a statement. “Additionally, with the proposed improvements, we hope to shift to utilizing volunteers for this important service instead of third-party delivery providers, and to deliver food using the client choice model, where clients may select foods based on personal preference, cultural and dietary needs. We are thankful to AWS and Pariveda Solutions for providing their support and expertise as we continue to find new ways to solve the age-old problem of hunger and work towards our ultimate vision of a world that no longer needs food banks.”

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This article originally ran on CultureMap.

New Ion exec focuses on building density, bridging the gaps within Houston innovation

houston innovator podcast episode 117

After years of being in the works, The Ion Houston opened last year — but not in the way it was always hoping to. With the COVID-19 pandemic, the 300,000-square-foot space in the renovated historic Sears building in Midtown slowly opened its doors to the Houston innovation community and brought back in-person programming as safely as it could.

Despite the challenges the pandemic posed, The Ion, which is owned and operated by Rice Management Company, had a lot to show for 2021 — 95 events on and offline, new coworking space opened, corporate partners built out their offices, and more. And, among the additions to The Ion, was Joey Sanchez, who previously served as director of corporate engagement at Houston Exponential. Sanchez has been in his new role as senior director of ecosystem at The Ion for about three months now.

"I'm focusing specifically on the communities of entrepreneurs, startups, investors — and trying to bridge connections among them," Sanchez says on the Houston Innovators Podcast. "This is the biggest challenge in Houston and we want to flip that with density. Density is really the key to solving connections."

Sanchez says The Ion, and the surrounding Innovation District, is building out to be that convening space for this density of innovation and tech activity.

This month, The Ion is set to deliver on a few of the amenities that have been in the works. First, the investor studio, a place for venture capital investors to meet with local businesses, will open next week. Later this month a high-tech prototyping lab will be unveiled as well as Common Bond, which Sanchez describes as a must-visit coffee shop for Houston's innovators.

"That's going to be the hottest coffee shop in Houston to run into a co-founder, tech talent, an investor — it really is exciting," Sanchez says. "Bridging these connections has been made easier now that I have a home that's as large as this."

Sanchez is familiar with connecting over coffee. He launched a weekly coffee meet up for Houston innovators. He hosts Cup of Joey every Friday morning at Finn Hall in downtown Houston to give everyone in Houston — new or old to the tech ecosystem — a chance to connect. He says he's excited to keep this up throughout 2022 too.

As for taking initial steps into Houston innovation, Sanchez advises attending any of the 400 to 500 events — virtual and in person — that happen in Houston.

"Just show up," Sanchez says. "It's so underrated, and through a pandemic it was obviously tough to do, but just showing up is the first step."

Sanchez shares more about what gets him so excited about Houston innovation on the show. Listen to the full interview below — or wherever you stream your podcasts — and subscribe for weekly episodes