It's 2020 and Santa is coming to town via technology, kids. Photo via MAGI·SPHERE

Christmas may look a little different this year, but that doesn't mean Santa isn't coming to town. While a family picture with Santa is a seasonal staple for your mantel, the CDC guidelines aren't exactly conducive to a photo on Kriss Kringle's lap. The recently debuted MAGI·SPHERE installation at Sugar Land Town Square is helping patrons interact with Santa in a safe way.

Mall Santas have long been the stars of holiday cards and Christmas movies. As shopping centers across America grappled with how to safely create holiday experiences, a slew of options and ideas were deployed to assuage shoppers. Some Santas have donned face shields, others wave to children from behind plexiglass, few are booking online experiences with retailers like Macy's, and many are taking this Christmas season off for health concerns.

Like many destinations around the U.S., Sugar Land Town Square pivoted to an untraditional holiday experience. The MAGI·SPHERE, located on the plaza deck, is a holographic snow globe that allows visitors to interact and share their holiday wishes with a 3D projection of Santa Claus in real-time. The installation was created by Flight School Studio, a Dallas-based creative team that specializes in interactive activations, and uses proprietary technology.

Santa's MAGI·SPHERE in Sugar Land Texaswww.youtube.com

"That's what we challenged them with. On a tough year when kids have been stuck at home, can you create a little bit of magic?" said Matt Ragan, a Sugar Land Town Square representative, of the partnership with Flight School Studio in an interview on "Houston Life."

The MAGI·SPHERE's Santa isn't just a scripted hologram—the Santa can interact and have a two-way dialogue similar to an in-person meet-and-greet. Flight School Studio deployed facial recognition software to create an animated holograph of Santa that captures the nuances and movements of a nearby actor's face. As the actor playing Santa watches a video feed of guests and communicates from a separate room, the animated avatar reflects his gestures.

"The use of emerging technology allows us to make storytelling and experiences much more extraordinary. This is especially impactful when re-inventing such a longstanding holiday tradition," says Brandon Oldenburg, chief creative officer of Flight School Studio, in a statement.

The MAGI·SPHERE is just a taste of the activations Flight School Studio plans on bringing to the center. The studio's forthcoming brick and mortar location is slated to open at Sugar Land Town Square in early 2021. The 9,000-square-foot space will blend physical sets with technologies, including projection mapping, augmented reality, 3D animation, haptics, motion tracking, lighting, and sound.

"We can't wait to show the world more of what we have in store, while also putting our home state of Texas and the Houston area at the forefront of both mixed reality and how the retail environment is being reimagined for the future," Oldenburg says in a press release.

Families can visit the MAGI·SPHERE through Dec. 24 by making an appointment online or using the on-site queuing system. Social distancing and face masks in common areas will be enforced throughout the experience.
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Houston falls from top 50 in global ranking of 'World's Best Cities'

Rankings & Reports

Houston is no longer one of the top 50 best cities in the world, according to a prestigious annual report by Canada-based real estate and tourism marketing firm Resonance Consultancy.

The newest "World's Best Cities" list dropped Houston from No. 40 last year to No. 58 for 2026.

The experts at Resonance Consultancy annually compare the world's top 100 cities with metropolitan populations of at least 1 million residents or more based on the relative qualities of livability, "lovability," and prosperity. The firm additionally collaborated with AI software company AlphaGeo to determine each city's "exposure to risk, adaptation capacity," and resilience to change.

The No. 1 best city in the world is London, with New York (No. 2), Paris (No. 3), Tokyo (No. 4), and Madrid (No. 5) rounding out the top five in 2026.

Houston at least didn't rank as poorly as it did in 2023, when the city surprisingly plummeted as the 66th best city in the world. In 2022, Houston ranked 42nd on the list.

Despite dropping 18 places, Resonance Consultancy maintains that Houston "keeps defying gravity" and is a "coveted hometown for the best and brightest on earth."

The report cited the Houston metro's ever-growing population, its relatively low median home values ($265,000 in 2024), and its expanding job market as top reasons for why the city shouldn't be overlooked.

"Chevron’s shift of its headquarters from California to Houston, backed by $100 million in renovations, crowns relocations drawn by record 2024 Port Houston throughput of more than four million containers and a projected 71,000 new jobs in 2025," the report said.

The report also draws attention to the city's diversity, spanning from the upcoming grand opening of the long-awaited Ismaili Center, to the transformation of several industrial buildings near Memorial City Mall into a mixed-use development called Greenside.

"West Houston’s Greenside will convert 35,000 square feet of warehouses into a retail, restaurant and community hub around a one-acre park by 2026, while America’s inaugural Ismaili Center remains on schedule for later this year," the report said. "The gathering place for the community and home for programs promoting understanding of Islam and the Ismaili community is another cultural jewel for the country’s most proudly diverse major city."

In Resonance Consultancy's separate list ranking "America's Best Cities," Houston fell out of the top 10 and currently ranks as the 13th best U.S. city.

Elsewhere in Texas, Austin and Dallas also saw major declines in their standings for 2026. Austin plummeted from No. 53 last year to No. 87 for 2026, and Dallas fell from No. 53 to No. 78.

"In this decade of rapid transformation, the world’s cities are confronting challenges head‑on, from climate resilience and aging infrastructure to equitable growth," the report said. "The pandemic, long forgotten but still a sage oracle, exposed foundational weaknesses – from health‑care capacity to housing affordability. Yet, true to their dynamic nature, the leading cities are not merely recovering, but setting the pace, defining new paradigms of innovation, sustainability and everyday livability."

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This article originally appeared on CultureMap.com.

Waymo self-driving robotaxis will launch in Houston in 2026

Coming Soon

Houston just cleared a major lane to the future. Waymo has announced the official launch of its self-driving robotaxi service in the Bayou City, beginning with employee-only operations this fall ahead of a public launch in early 2026.

The full rollout will include three Texas cities, Houston, Dallas, and San Antonio, along with Miami and Orlando, Florida. Currently, the company operates in the San Francisco Bay Area, Phoenix, and Los Angeles, with service available in Austin and Atlanta through Uber.

Before letting its technology loose on a city, Waymo first tests the routes with human drivers. Once each locale is mapped, the cars can begin driving independently. Unique situations are flagged by specialists, and engineers evaluate performance in virtual replicas of each city.

“Waymo’s quickly entering a number of new cities in the U.S. and around the world, and our approach to every new city is consistent,” explained the announcement. “We compare our driving performance against a proven baseline to validate the performance of the Waymo Driver and identify any unique local characteristics.”

The launch puts Waymo ahead of Tesla. Elon Musk’s Austin-based carmaker has made a lot of hullabaloo about autonomy being the future of the company, but has yet to launch its service on a wide scale.

Waymo started testing San Antonio’s roadways in May as part of a multi-city “road trip,” which also included Houston. The company says its measured approach to launches helps alleviate local concern over safety and other issues.

“The future of transportation is accelerating, and we are driving it forward with a commitment to quality and safety,” Waymo wrote. “Our rigorous process of continuous iteration, validation, and local engagement ensures that we put communities first as we expand.”

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This article originally appeared on CultureMap.com.

Shipley Donuts launches AI-powered ordering assistant

fresh tech

Popular Houston-born doughnut chain Shipley Donuts has added a first-of-its-kind AI-powered assistant to its online ordering platform.

The new assistant can create personalized order recommendations based on individual or group preferences, according to a news release from the company. Unlike standard chatbox features, the new assistant makes custom recommendations based on multiple customer factors, including budgetary habits, individual flavor preferences and order size.

"We're not just adding AI for the sake of innovation — we're solving real customer pain points by making ordering more intuitive, personalized and efficient," Kerry Leo, Shipley Vice President of Technology, said in the release.

The system also works for larger events, as it can make individual orders and catering recommendations for corporate events and meetings by suggesting quantities and assortments based on group size, event type and budget.

According to Shipley, nearly 1 in 4 guests have completed orders with the new AI technology since it launched on its website.

“The integration of the AI ordering assistant into our refreshed website represents a significant leap forward in how restaurant brands can leverage technology to enhance the customer experience,” Leo added in the release.