Investing in your entry-level employees from the beginning will only continue to positively impact their future, and the ripple effect for businesses. Photo via Getty Images

With Spring Break behind us, many soon-to-be grads will be anxiously applying for their first entry-level jobs or internships; however nearly 50 percent of college graduates don’t feel qualified for entry-level positions and 20 percent feel like they lack basic skills to compete in the job market. It’s important for young professionals to have a solid foundation before the first day on the job, yet 40 percent of graduates say they only occasionally or rarely use skills they learned in college. This is scary for young professionals, and even more terrifying for businesses that are hiring entry-level employers.

Closing young professionals’ education-to-employment skills gap is crucial to the future of work, and how we go about surviving The Great Resignation. Businesses do not have the time, resources or money to teach every entry-level employee basic workforce skills, such as email etiquette and calendar management. According to Indeed, the average time employers spend training entry-level hires is around 33 hours per new employee, but shouldn’t some of the training be the universities’ jobs?

Maybe. However, over the past two years, colleges have been forced to redirect their focus to take care of students' mental health during the COVID-19 pandemic—understandable as between 80 to 90 percent of college students have experienced some mental health strains during the pandemic.

Each year, the National Association of Colleges and Employers (NACE) puts out a survey that assesses what should be taught in both internship-preparedness and career-readiness programs, to fill the gaps and upskill young professionals with the lessons they need to be learning. These core competencies were incorporated into Ampersand’s training, where young professionals are upskilled in a wide array of transferrable workforce skills that allow immediate success in new workplaces. Our 50-plus hours of curriculum was developed around NACE’s expertise, feedback from hundreds of businesses we spoke to,and my own personal frustrations of running a business for 12 years, which caused me to realize what opportunities and skills I wanted to bring to the new generation of professionals. Ampersand’s curriculum focuses on a variety of fundamental skills, such as: business structure fundamentals, interpersonal conflict resolution, combatting biases in the workplace, proactive communication, handling mental health issues and the art of constructive feedback.

One of the most appreciated courses in the Ampersand curriculum is the lesson on growth and grit mentality. According to psychology professor Angela Duckworth, the blend of passion and perseverance, aka “grit,” forecasts positive long-term success throughout someone’s life. Investing in these young professionals will not only set them up for larger success, but it will also give an equal and foundational opportunity to these youths as they begin developing their skills and growth mentalities. Mastering both basic workforce skills and goal setting allows young professionals to help them decide whether or not a job position is the right fit for them. Additionally, it will also help young professionals set up and successfully navigate five- or 10-year plans to use as bars of measurement in their future work endeavors.

In recognizing the education-to-employment skills gap and the need for excellent career-readiness training, The City of Houston’s Hire Houston Youth program has partnered with Ampersand to upskill thousands of young professionals applying for its summer jobs. Ampersand has created an exclusive curriculum for the Hire Houston Youth program that includes 35 lessons, five modules and four hours of asynchronous career-readiness content. These modules include topics such as professional development, employee rights and basic skill building. As a part of its partnership with Ampersand, Hire Houston Youth is making it mandatory for the young adults applying for a job to go through Ampersand’s platform in order to be eligible for an interview. With the partnership between Ampersand and Hire Houston Youth, the next generation of Houstonians will have a sharp set of career-readiness skills and be able to hit the ground running in any future job.

By recognizing and focusing on these necessary skills early on, while also providing a space for these young professionals to learn and grow, the new generation will have more opportunities and doors open up for them as they begin their careers. Investing in them from the beginning will only continue to positively impact their future, and the ripple effect for businesses.

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Allie Danziger is the co-founder and CEO of Houston-based Ampersand Professionals.

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Houston falls from top 50 in global ranking of 'World's Best Cities'

Rankings & Reports

Houston is no longer one of the top 50 best cities in the world, according to a prestigious annual report by Canada-based real estate and tourism marketing firm Resonance Consultancy.

The newest "World's Best Cities" list dropped Houston from No. 40 last year to No. 58 for 2026.

The experts at Resonance Consultancy annually compare the world's top 100 cities with metropolitan populations of at least 1 million residents or more based on the relative qualities of livability, "lovability," and prosperity. The firm additionally collaborated with AI software company AlphaGeo to determine each city's "exposure to risk, adaptation capacity," and resilience to change.

The No. 1 best city in the world is London, with New York (No. 2), Paris (No. 3), Tokyo (No. 4), and Madrid (No. 5) rounding out the top five in 2026.

Houston at least didn't rank as poorly as it did in 2023, when the city surprisingly plummeted as the 66th best city in the world. In 2022, Houston ranked 42nd on the list.

Despite dropping 18 places, Resonance Consultancy maintains that Houston "keeps defying gravity" and is a "coveted hometown for the best and brightest on earth."

The report cited the Houston metro's ever-growing population, its relatively low median home values ($265,000 in 2024), and its expanding job market as top reasons for why the city shouldn't be overlooked.

"Chevron’s shift of its headquarters from California to Houston, backed by $100 million in renovations, crowns relocations drawn by record 2024 Port Houston throughput of more than four million containers and a projected 71,000 new jobs in 2025," the report said.

The report also draws attention to the city's diversity, spanning from the upcoming grand opening of the long-awaited Ismaili Center, to the transformation of several industrial buildings near Memorial City Mall into a mixed-use development called Greenside.

"West Houston’s Greenside will convert 35,000 square feet of warehouses into a retail, restaurant and community hub around a one-acre park by 2026, while America’s inaugural Ismaili Center remains on schedule for later this year," the report said. "The gathering place for the community and home for programs promoting understanding of Islam and the Ismaili community is another cultural jewel for the country’s most proudly diverse major city."

In Resonance Consultancy's separate list ranking "America's Best Cities," Houston fell out of the top 10 and currently ranks as the 13th best U.S. city.

Elsewhere in Texas, Austin and Dallas also saw major declines in their standings for 2026. Austin plummeted from No. 53 last year to No. 87 for 2026, and Dallas fell from No. 53 to No. 78.

"In this decade of rapid transformation, the world’s cities are confronting challenges head‑on, from climate resilience and aging infrastructure to equitable growth," the report said. "The pandemic, long forgotten but still a sage oracle, exposed foundational weaknesses – from health‑care capacity to housing affordability. Yet, true to their dynamic nature, the leading cities are not merely recovering, but setting the pace, defining new paradigms of innovation, sustainability and everyday livability."

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This article originally appeared on CultureMap.com.

Waymo self-driving robotaxis will launch in Houston in 2026

Coming Soon

Houston just cleared a major lane to the future. Waymo has announced the official launch of its self-driving robotaxi service in the Bayou City, beginning with employee-only operations this fall ahead of a public launch in early 2026.

The full rollout will include three Texas cities, Houston, Dallas, and San Antonio, along with Miami and Orlando, Florida. Currently, the company operates in the San Francisco Bay Area, Phoenix, and Los Angeles, with service available in Austin and Atlanta through Uber.

Before letting its technology loose on a city, Waymo first tests the routes with human drivers. Once each locale is mapped, the cars can begin driving independently. Unique situations are flagged by specialists, and engineers evaluate performance in virtual replicas of each city.

“Waymo’s quickly entering a number of new cities in the U.S. and around the world, and our approach to every new city is consistent,” explained the announcement. “We compare our driving performance against a proven baseline to validate the performance of the Waymo Driver and identify any unique local characteristics.”

The launch puts Waymo ahead of Tesla. Elon Musk’s Austin-based carmaker has made a lot of hullabaloo about autonomy being the future of the company, but has yet to launch its service on a wide scale.

Waymo started testing San Antonio’s roadways in May as part of a multi-city “road trip,” which also included Houston. The company says its measured approach to launches helps alleviate local concern over safety and other issues.

“The future of transportation is accelerating, and we are driving it forward with a commitment to quality and safety,” Waymo wrote. “Our rigorous process of continuous iteration, validation, and local engagement ensures that we put communities first as we expand.”

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This article originally appeared on CultureMap.com.

Shipley Donuts launches AI-powered ordering assistant

fresh tech

Popular Houston-born doughnut chain Shipley Donuts has added a first-of-its-kind AI-powered assistant to its online ordering platform.

The new assistant can create personalized order recommendations based on individual or group preferences, according to a news release from the company. Unlike standard chatbox features, the new assistant makes custom recommendations based on multiple customer factors, including budgetary habits, individual flavor preferences and order size.

"We're not just adding AI for the sake of innovation — we're solving real customer pain points by making ordering more intuitive, personalized and efficient," Kerry Leo, Shipley Vice President of Technology, said in the release.

The system also works for larger events, as it can make individual orders and catering recommendations for corporate events and meetings by suggesting quantities and assortments based on group size, event type and budget.

According to Shipley, nearly 1 in 4 guests have completed orders with the new AI technology since it launched on its website.

“The integration of the AI ordering assistant into our refreshed website represents a significant leap forward in how restaurant brands can leverage technology to enhance the customer experience,” Leo added in the release.