Rice Business study finds that a daily routine can foster creativity in the workplace

Houston Voices

Having a routine can help foster creativity, a Rice University study found. Getty Images

Think of a routine: your morning workout, walking the dog, making your bed. It's hard to imagine these as creative pursuits. After all, Leonardo da Vinci may have made his bed every morning, but it's probably not what inspired him to paint the Mona Lisa.

So it's no surprise that workplace analysts have long considered routines to be the antithesis of creativity. But it turns out that the relationship between the two is more complementary than previously believed. Scott Sonenshein, a management professor at Rice Business, studied just how this relationship works. What Sonenshein wanted to know was, how can an organization achieve creative outcomes through routine?

For the answer, think of da Vinci again. Certain repetitive aspects of style make his work recognizably his. It's how we can instantly see that The Last Supper, St. John the Baptist and the Mona Lisa are all the work of his hand. In that sense, they are both repeated patterns and feats of genius.

For Sonenshein, some retailers are, in a sense, the da Vincis of suburban America. Sonenshein examined data from a fast-growing retailer that operates a chain of roughly 400 clothing, jewelry, accessory and gift stores across the U.S., and was fascinated to see how it could surprise its customers each season while maintaining a brand image that makes the retailer easily identifiable. Sonenshein realized that the retailer was effectively routinizing creativity.

When he interviewed corporate managers and store employees at the retailer he calls "BoutiqueCo," a pattern emerged. Sonenshein discovered something he calls "familiar novelty" in the way the retailer designs its stores. While most stores use a rigid floor plan for the display of merchandise, BoutiqueCo instead adopts a set of flexible guidelines.

These rules of the road are explicit enough to ensure that each store is readily identifiable as a BoutiqueCo outlet. But because the display rules afford a great deal of flexibility, they allow space for creative employees to come up with their own ideas. If merchandising were a musical score, Sonenshein observed a dynamic that is less like marching band music and more like jazz. Employees are encouraged to riff off of the main themes of the chain to regularly create something unexpected.

Of course, creating novel effects doesn't come naturally to everyone. It takes a certain kind of individual to achieve it, especially in the highly visual area of merchandising. Store managers told Sonenshein that they actively look for employees who are willing to take visual risks and engage creatively while still keeping to the rules of the company road.

Finally, creativity is routinized in the stores' feedback systems. This takes place both among employees, who frequently discuss and even debate their work with each other, and in the more formal setting of managerial feedback. Managers actively encourage creativity, urging employees to put their personalities into the work of the store, to the point where brand identity and individual identity intermingle.

So what does the experience of one outlet tell us about the relationship between creativity and routines? Sonenshein suggests that there is a strong role for personalization of routine tasks in the creative workplace. When employees bring their own preferences to routine performances, it can elevate them from mundane to novel.

Of course, it's unlikely that a window dresser will create the next Mona Lisa while promoting the spring line. Genius like da Vinci's may only come along once in a millennium. But if we put a little soul into our work under the guidance of managers who allow us to riff off of the corporate sheet music, remarkable things become possible.

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This article originally appeared on Rice Business Wisdom.

Scott Sonenshein is the Henry Gardiner Symonds Professor of Management at Jones Graduate School of Business at Rice University.

Allison Williams, who has been working with the Transformational Prison Project for two years, attended Good Measure to consult on the brand development. Alan Nguyen/Good Measure

Houston creatives relaunch nonprofit's brand through a 3-day collaboration

For good measure

What if you could harness the power of a city's top creative professionals to create a brand identity for a nonprofit that otherwise couldn't afford it? Alex Anderson posed that question to some of his colleagues, and Good Measure was born.

"Good Measure exists to broaden the conversation about good in the world and what that means and how people can contribute to good no matter their skill set," says Anderson, who is a senior brand strategist and account manager at Houston-based NUU Group.

Good Measure is a Houston-based nonprofit that hosts three-day creative collaborations with local designers, writers, brand strategists, and more. The goal is simple: Equip a nonprofit with new storytelling tools — like a website, social media, and video communicating the organization's message.

This weekend was the second event Anderson organized with his co-founder, Tres Garner. The nonprofit partner was the Transformational Prison Project, which uses restorative justice in Massachusetts prisons to help incarcerated individuals mindfully use their time in prison to create healing. It's about bringing everyone involved in the criminal justice system to the table to thoughtfully effect change and reinstate humanity in these prisons.

"The Transformational Prison Project understands that no matter what your position is within the criminal justice system that everybody is vulnerable to trauma. So, it's in everyone's vested interest to create more of a system that's reparative and healing than punitive." says Karen Lischinsky, director of TPP, in the teaser video created at Good Measure.

Lischinsky was a vital part of the weekend, as was actress Allison Williams (Girls and Get Out), who has been an advocate for TPP and has led restorative justice sessions in Massachusetts prisons for two years.

"I wish to transform the way that prisons, as we imagine them today, operate and the effects that they have on people," Williams says in the video.

Transformational Prison Project from Transform Prison Project on Vimeo.

Using their powers for good
Good Measure brought together 40 creatives — designers, developers, strategists, videographers, photographers, writers, stylists, and more — into NUU Group's East Downtown office to develop new branding, web design, and videography for TPP. Filming took place down the street at Primer Grey. Anderson says the point is to break down barriers and bring together individuals who would otherwise not get to work together.

"It's some feedback that we've heard over and over again how refreshing and inspiring it is to work with people across the city," Anderson says. "So, you get to come together and learn each other's processes and have a case study or portfolio piece with someone who's work you admire."

Good Measure volunteers work alongside the nonprofit partners, so Lischinsky and Williams were there every step of the way. It was a learning process for both sides of the equation — the volunteers making sure they understand and express the TPP's mission as well as TPP learning the importance of the brand development process. Anderson says Lischinsky's presence was key to the success of the weekend — as was Williams' who wasn't just a celebrity endorsement. Anderson says he could see her full heart was committed to the program.

"You pull in a celebrity figure, and there's a tactical play. It's advertising," he says. "But what was different about this event is that Allison is not a face. She showed up from the first day of Good Measure to participate and contribute as someone who is on the board of TPP and an advocate for the program."

Creating a movement
Good Measure is planning to double down on its efforts for a New York weekend early next year to serve two nonprofits with 100 creatives volunteering. The organization also expects to return to do another Houston weekend in 2019 as well as a collaboration in Los Angeles.

Anderson says they also plan on hosting a one-day conference in Houston to discuss social good. Williams and Lischinsky are both onboard to attend.

Doing the homework

Alan Nguyen/Good Measure

Actress Allison Williams and TPP Director Karen Lischinsky kicked off the three-day rebranding collaboration with a discussion focused on the organization's goals, challenges, and messaging.

Researchers found that there's still very little conceptual explanation for how individual creative attempts become organizational innovation. Getty Images

Researchers find there's not much data on how creativity becomes change in the workplace

Houston Voices

Innovation and creativity are crucial tools that all businesses need in order to prosper. Research into how these tools work covers a broad area and crosses various disciplines. In the past, much of this research has been divided: One side looked at innovation, which focuses on how ideas are implemented, while the other examined creativity, which focuses on coming up with new ideas. Rice Business Professor Jing Zhou and colleagues addressed this divide by reviewing research going back a little more than a decade, looking for key measures that could be used as guidelines for future research.

Zhou and her colleagues began their work by reviewing the practical and theoretical perspectives of innovation and creativity in the workplace. They then created a framework for future research after identifying prominent theories.

Before getting started, however, they needed clear definitions for both innovation and creativity. Creativity, Zhou proposed, centers on idea generation. It's the first step toward innovation. Innovation, she concluded, stresses the implementation of ideas. This happens at different levels: individual, team, organization, or across multiple levels.

At the team level of innovation, research has progressed significantly, the authors found. They suggest that researchers now focus on other aspects of team-level research, such as team environment, leadership and facilitators of workgroups.

At the organizational level, Zhou and her colleagues found that numerous studies looked at the factors that influence innovation. But, they concluded, there's still very little conceptual explanation for how individual creative attempts become organizational innovation.

The team's review reveals the enormous strides that researchers have made in the field of creativity and innovation in recent years, and clarifies how their studies have been used by different organizations.

Despite advances in the field, however, there are still shortcomings. Many studies, for example, are hampered by problematic research approaches. Some lack theoretical groundwork and few take an inclusive approach to multi-level studies.

Zhou and her colleagues argue that addressing these limitations would be a tremendous leap forward in understanding creativity and innovation in the workplace. Without innovation, companies can't prosper and progress. The same holds true for academic research into these lifelines of business success: It will need to expand and dig deeper or cease to be relevant in practice.

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This article originally appeared on Rice Business Wisdom.

Jing Zhou is the Houston Endowment Professor of Management and Director for Asian Management Research and Education at Jones Graduate School of Business at Rice University.

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These are the events to attend each day during the Houston Tech Rodeo 2021

where to be

For the second year, Houston Exponential has tapped into the Houston innovation ecosystem to coordinate a week of events to speak to the city's startups, investors, and startup development organizations.

Houston Tech Rodeo will feature over 160 events between May 16 to 23 both online and all across town. From panels and meetups to office hours and pitch events, there's a lot to navigate in the second annual week. For a complete list of Tech Rodeo events (most of which are free), head to the website.

Here are the events you should make sure not to miss. (InnovationMap is a partner for the event.)

Note: You must register for HTR to be able to register for each event. For that reason, the event pages aren't linked directly. Find the information for each event through the HTR event website under the agenda tab, then sort by the day to find the specific event.

Monday: Gettin' in the Game with Master P: A Fireside Chat

The second annual Houston Tech Rodeo kicks off with hip-hop mogul, actor, producer, entrepreneur, and philanthropist, Percy (Master P) Miller on Monday, May 17, at 8 pm. "Gettin' In the Game with Master P" will be an exclusive fireside chat with the legend himself, interviewed by A-List Angels author and former Forbes editor, Zack O'Malley Greenburg. Hear about Master P's journey going from an international rap artist to a CEO, avid investor, and founder of Nemesis RR-- adding diversity in the automotive industry and empowering a culture of dreamers.