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Houston expert: Recognizing the warning signs of employee turnover

This Houston expert shares what could be some red flags indicative of possible employee turnover. Photo via Getty Images

Although managing employee turnover is one critical element of operating a successful business, the "Great Resignation" has created mayhem in the workplace, as employers struggle with a staggering number of employee resignations and the difficulties associated with filling open positions.

According to the U.S. Department of Labor, a total of 15.5 million workers quit their jobs during a four-month period, April to July in 2021.

One way for employers to be proactive and help combat employee turnover is to be aware of the warning signs. If employers can address situations before it is too late, they have a greater chance of retaining top talent, along with the institutional knowledge employees possess.

Some of the red flags indicative of possible employee turnover are discussed below.

Exhibiting low engagement levels

Employees' level of engagement can indicate whether they are connected to the company and its mission or might be planning to leave the organization. When employees stop committing to long-term projects, fail to contribute during team meetings or seem disinterested in career advancement opportunities, they are displaying low engagement levels and could signal an impending resignation. A lack of enthusiasm, doing just enough to get by and appearing to be checked out can mean their loyalties lie elsewhere and they are just counting the days until their exit.

Elevating professional brand

When employees become more active on social media, especially LinkedIn, they might be elevating their professional brand in order to secure new career opportunities. Although updating their profile, making new connections and posting thought-leadership articles might be part of a push to boost their presence on social media platforms, it could easily be an indicator they are trying to grab the attention of recruiters and industry competitors. In addition, if employees suddenly start volunteering to attend industry conferences/conventions, they might be trying to identify new employers in the field and establish those relationships for the future.

Decreasing productivity

A decrease in productivity from top performers is a telltale sign that the end is near. When employees who were typically counted upon to produce at high levels suddenly have a decline in output and quality, such as failing to meet goals, missing deadlines and making more mistakes, this can mean they are no longer invested in the company. This productivity risk can have a negative impact on the company and its external relationships.

Requesting more time off

If employees start requesting more time off or call in sick frequently, they may be using the time to interview for other positions outside of the company. In addition, coming in late, leaving early and dressing better can also be signs of external meetings with potential employers. When employees stray from their normal routines and seem to spend less time concerned about how they are viewed by their existing employer, their eyes are on a bigger prize.

Displaying negative behaviors

There is nothing more damaging to a company than employees who display negative behavior. This not only has an impact on co-workers and overall employee morale, but it can also affect the company's reputation with clients and vendors. When emails and phone calls are not returned, employees fail to participate during meetings, dissatisfaction about their job is expressed and there is a general lack of respect for management and supervisors, the odds of them leaving the company are great. Unfortunately, when situations reach this degree, they may be unsalvageable and in the company's best interest to move forward without these employees.

Trusting a bad feeling

Many successful business leaders know the standard behaviors, habits and career goals of their top performers, so they should be in tune with what is going on in their professional lives. However, there are times when something just doesn't feel right – a gut feeling – when employees don't appear to be themselves. They may seem disorganized, withdrawn or disappointed for some reason, which leaders should quickly investigate. Getting to the heart of the matter and taking action can reverse the course and lead to more engaged and loyal employees.

Of course, it is always best to retain employees both from a cost and skills perspective because turnover is expensive with regard to attracting, hiring, onboarding, training and replacing the knowledge drain with new employees. When valued employees exhibit the warning signs, it behooves employers to take some extra steps to address the situation and convince workers to remain with the company.

For example, have one-on-one conversations to determine the reasons why employees want to leave and request input from them about ways to resolve the situation before it is too late. However, in an effort to help avoid employee turnover in the future, open and honest communications should occur on a frequent basis to establish strong relationships between employers and employees, which results in a more connected and engaged workforce.

While the business landscape has shifted from an employer- to employee-driven workforce that is dictated by employee needs, leaders should be extremely cognizant of the warning signs of employee turnover, keeping them on their radar during daily interactions with employees. Sometimes, all it takes is employee recognition and thoughtful conversations that demonstrate employers care and have compassion toward employees, which can turn potential resignations into long-term dedication to a company and its mission.

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Jill Chapman is a senior performance consultant with Insperity, a leading provider of human resources and business performance solutions.

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According to a new report, Rice University's Jones Graduate School of Business has all the ingredients or a top MBA program. Photo courtesy of Rice

Rice University's Jones Graduate School of Business has raked in yet another top spot on an annual list of top MBA programs.

A new ranking from Poets & Quants, which covers news about business schools, puts Rice at No. 3 among the world's best MBA programs for entrepreneurship. That's up from No. 15 on last year's list.

The Olin School of Business at Washington University in St. Louis grabbed the top spot in this year's ranking. Elsewhere in Texas, the University of Texas at Austin's McCombs School of Business lands at No. 14, the Neeley School of Business at Texas Christian University in Fort Worth at No. 35, and the Cox School of Business at Southern Methodist University in University Park at No. 36.

Poets & Quants judged the schools on 16 metrics related to their entrepreneurship initiatives.

Poets & Quants says Rice's Jones Graduate School of Business "itself is less than three decades old. But entrepreneurship was baked into its DNA from the get-go. The late Ed Williams and current professor Al Napier are credited with starting the entrepreneurial focus. But it wasn't until 2013 when Jones plucked Yael Hochberg from Northwestern's Kellogg School of Management that the program really started to surge."

Rice's entrepreneurship offering combines academic courses and associated programs led by the Liu Idea Lab for Innovation and Entrepreneurship (Lilie) with programs offered by the Rice Alliance for Technology and Entrepreneurship.

"The ability to be a student while working on your startup in class, under the expert guidance of our world-class faculty, gives our Rice entrepreneurs a competitive advantage over any others out there," Hochberg, head of the Rice Entrepreneurship Initiative and academic director of the Rice Alliance, says in a news release.

The Rice Alliance's OwlSpark Accelerator supplements the MBA program. The accelerator serves as a capstone program and launchpad for students seeking to start their own businesses. Meanwhile, the Rice Business Plan Competition, the largest intercollegiate student startup competition in the world, lets students pitch their startups in front of more than 300 judges. And the Rice Alliance Technology Venture Forums allows students to showcase their startups to investors and corporations.

"The ability for students to launch their nascent startups, obtain mentoring from members of the Houston entrepreneurial ecosystem, and then pitch to hundreds of angel investors, venture capitalists, and corporations provides a unique opportunity that cannot be found on many campuses or in many regions," says Brad Burke, managing director of the Rice Alliance.

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