tapping into tech

New leadership assessment platform developed in Houston helps nurture top talent

CDR Assessment Group's CDR-U platform is taking executive training to help grow and develop talent at every level. Photo courtesy of CDR

What if executive training and professional development didn't just reach the C-suite? A business management company is tapping into tech to bring quality leadership assessments and coaching to all levels with its latest product.

CDR Assessment Group plans to help employees grow at their work, overcome stressors, and increase diversity in management within the workplace with its recently launched CDR-U platform.

"The vision was to extend a deep level of self awareness to all employees," explains Nancy Parsons, president of CDR Assessment Group.

For more than 20 years, the company has developed in-depth assessments and coaching. CDR Assessment Group has now adapted its existing three-pronged CDR 3-D Assessment Suite into CDR-U, a program available to employees throughout an entire company.

According to the company, entry-level employees and mid-level managers make up 85 percent of the workforce. Employers who solely focus on C-suite executives leave behind a majority of their workforce. CDR-U targets these individuals with personalized, AI-style coaching that can be accessed at any time of the day.

"It's really exciting because through this process, now people can really get in touch with their strengths and gifts to a nuanced level. It's not like a Myers Briggs or a DISC, it goes way deeper than that," explains Parsons.

CDR-U features three assessments that ask a series of questions to determine the character, drivers and rewards, as well as the risks of each employee. Rather than a simple report, the program will then offer a personalized debriefing using an AI avatar the employee can choose, which explains the results and coaches the employee through an individualized process.

"The graphics are from your actual results. It's not some generic thing up on the screen," shares Parsons, "We just wanted it to feel like they were being talked to by something that's as close to human as we could get."

After the debrief, employees can access CDR-U's Developmental Action Planning Module to help employees assess their risks "on a deeper level" and "formulate a plan," explains Parsons.

Nancy Parsons is the president of CDR Assessment Group. Photo courtesy of CDR

To Parsons, self awareness is key. "You would be shocked at how often people are not really in touch with some of their best strengths. They certainly don't know the risks and careers go off track quickly," she says, "It's so important that people really know themselves at this level so that they're not under-utilizing strengths."

Understanding themselves also helps employees to "do what they love so they can really enjoy their work," she explains.

At a time when the American workforce has been relegated to a work-from-home model, Parsons feels that the coronavirus pandemic has employees feeling detached. "We're often more stressed or our risks are probably showing more and we feel detachedwe feel cut off from our team," she shares, "It's a way to give people some real reassurance."

If team members are feeling especially down, companies can share CDR-U data and create team debriefs to help them through.

"I think it's more important now because people are stressed, they are kind of depressed and this is a way to pull them back," says Parsons.

Aside from a health pandemic, the United States is also experiencing increased racial tensions around the country. Business Insider reports that as companies are speaking out in support of the Black Lives Matter movement, some have poor records of diversity and inclusion in their own workplaces. Corporations like Adidas, Estée Lauder Companies, Facebook, and PepsiCo are just a few of the many organizations making actionable pledges to hire and promote BIPOC within its organization, according to the New York Times.

Women have also been historically marginalized in the workplace, with McKinsey's Women in the Workplace 2019 report showing that "women continue to be underrepresented at every level."

When using data from CDR-U, racial and gender biases are no longer in the picture. "This is the best diversity tool out there because the data is race and gender-neutral. This way we can stop screening out so many women and minorities because their true talent will shine through," explains Parsons. As a scientifically-validated and neutral assessment, businesses have the ability to identify potential leaders who may be overlooked due to human biases.

"It's an objective measure against the rest of the population. It is a self-questionnaire—nobody is rating you. It's a snapshot or a fingerprint of who you are," she shares.

Parsons hopes to help people identify their strengths, stay engaged, and find the path that is best for them.

"When people are able to work in harmony congruently with what's best about them, it's going to change the dynamics of organizations and leadership. . .That's why I'm doing this," she says.

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Building Houston

 
 

Last weekend was a tumultuous one for founders and funders in Houston and beyond. Here's what lessons were learned. Photo via Getty Images

Last week, Houston founder Emily Cisek was in between meetings with customers and potential investors in Austin while she was in town for SXSW. She was aware of the uncertainty with Silicon Valley Bank, but the significance of what was happening didn't hit her until she got into an Uber on Friday only to find that her payment was declined.

“Being positive in nature as I am, and with the close relationship that I have with SVB and how they’ve truly been a partner, I just thought, ‘OK, they’re going to figure it out. I trust in them,'” Cisek says.

Like many startup founders, Cisek, the CEO of The Postage, a Houston-based tech platform that enables digital legacy planning tools, is a Silicon Valley Bank customer. Within a few hours, she rallied her board and team to figure out what they needed to do, including making plans for payroll. She juggled all this while attending her meetings and SXSW events — which, coincidentally, were mostly related to the banking and fintech industries.

Sandy Guitar had a similar weekend of uncertainty. As managing director of HX Venture Fund, a fund of funds that deploys capital to venture capital firms around the country and connects them to the Houston innovation ecosystem, her first concern was to evaluate the effect on HXVF's network. In this case, that meant the fund's limited partners, its portfolio of venture firms, and, by extension, the firms' portfolios of startup companies.

“We ultimately had no financial impact on venture fund 1 or 2 or on any of our portfolio funds or our underlying companies,” Guitar tells InnovationMap. “But that is thanks to the Sunday night decision to ensure all deposits.”

On Sunday afternoon, the Federal Deposit Insurance Corp. took control of SVB and announced that all accounts would be fully insured, not just up to the $250,000 cap. Customers like Cisek had access to their accounts on Monday.

“In the shorter term, the great news is SVB entity seems to be largely up and functioning in a business as usual manner,” Guitar says. “And they have a new leadership team, but their existing systems and predominantly the existing employee base is working well. And what we're hearing is that business as usual is taking place.”

Time to diversify

In light of the ordeal, Guitar says Houston founders and funders can take away a key lesson learned: The importance of bank diversification.

“We didn't think we needed one last week, but this week we know we need a resilience plan," she says, explaining that bank diversification is going to be added to "the operational due diligence playbook."

"We need to encourage our portfolio funds to maintain at least two banking relationships and make sure they're diversifying their cash exposure," she says.

A valued entity

Guitar says SVB is an integral part of the innovation ecosystem, and she believes it will continue on to be, but factoring in the importance of resilience and diversification.

"Silicon Valley Bank and the function that they have historically provided is is vital to the venture ecosystem," she says. "We do have confidence that either SVB, as it is currently structured or in a new structure to come, will continue to provide this kind of function for founders."

Cisek, who hasn't moved any of her company's money out of SVB, has similar sentiments about the importance of the bank for startups. She says she's grateful to the local Houston and Austin teams for opening doors, making connections, and taking chances for her that other banks don't do.

"I credit them to really being partners with startups — down to the relationships they connect you with," she says. "Some of my best friends who are founders came from introductions from SVB. I've seen them take risks that other banks won't do."

With plans to raise seed funding, Cisek says she's already started her research on how to diversify her banking situation and is looking into programs that will help her do that.

Staying aware

Guitar's last piece of advice is to remain confident in the system, while staying tuned into what's happening across the spectrum.

“This situation that is central to the venture ecosystem is an evolving one," she says. "We all need to keep calm and confident in business as usual in the short term while keeping an eye to the medium term so that we know what happens next with this important bank and with other associated banks in the in our industry."

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